Project Manager Resume Profile GA - Hire IT People

Objective

To obtain a position in Information Technology utilizing my skills in technology and customer service for the benefit of a progressive employer and to grow within the company to become a valuable asset to the organization.

Systems Proficiency

Hardware
Windows Servers, iSeries/400, LAN and WAN, RAID, Firewalls and Routers

Certifications

A , Net , Microsoft Server 2000, CDIA

Software

Exchange Server, Microsoft Project, Windows XP and up, Office 2000 and up, SQL 2005, 2008 and 2012, AS400, Power i, VMware, VOIP, Multiple ERP packages, Crystal Reports, MS PowerPoint, Visual Basic.

Experience

Confidential

Project Manager - Team Lead

Responsible for installation and configuration of software solutions on the IBM iSeries and Windows platforms. These applications include: Document and Content Management, Capture Solutions, AP and PR Payment Management, Invoicing, Email, Faxing and PDF creation software.
End to end project management of multiple large projects. Worked both as a team member and ran individual projects while being responsible for completing projects within allotted timeline and budget.
Act as the senior trainer responsible for providing support to new employees through mentoring, observation, and feedback.
Regarded as product champion and enlisted to provide demonstrations as pre-sales engineer on products to potential customers.
Design and conduct classroom and web-based training for the company's application suite of 7 products, while consistently meeting evaluation scores of 98 in surveys.
Provide on-site and web-based customer training lasting from 2 to 5 days. Training includes System Administrators, Managers, Supervisors, Team Leads, and Employees in all areas of the organization who utilize the software application suite.
Responsible for creating detailed work plans, schedules, project estimates, resource plans, and status reports.
Design instructional materials used in training including hands on exercises, workbooks, course objectives and course agendas for iSeries and Windows software applications.
Work with development staff to create specifications of new products, enhancements to existing products, test software bugs and create enhancement wish list for future releases using the SDLC Project Management Life Cycle.
Ensured challenging deadlines were met while meeting client's budget guidelines by overseeing daily activity and providing updates to all parties involved including report generation and quality control.

Confidential

Internal User and Network Support

Maintained Exchange Server with Active Directory for email, group policy, meeting calendars and faxing.
Implementation and administration of 18 servers to VMware.
Setup and administrated remote software for all patches and software installs.
Setup, maintained and supported SonicWall firewalls for local and WAN networks.
Developed IT plans in support of daily business operations.

Confidential

Network Support Specialists

Serviced and maintained servers and work-stations.
Exchange Server and Active Directory administration
LAN and WAN administration
Maintained and updated all Credit Union software with maintaining documentation and licensing.
Firewall and daily tape backups

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Project Manager Resume Profile

GA

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