Project Manager Resume
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SUMMARY:
- Total Work Experience: 8 years
- Business Transformation & Project Management - Managed multiple projects across different roles.
- Business Process Mapping & Process Transition - Transition sourcing, procurement operations; closely involved in building operational metrics.
EMPLOYMENT HISTORY:
Confidential
Project Manager
Responsibilities:
- Gain a thorough understanding of the customer’s business objectives, processes and tools.
- Work with the customer and the enterprise business process forums to identify and prioritize the high value process improvement initiatives
- Manages the execution of the IT service improvement projects, including quality, costs, scheduling, resources, tasks, risks, issues and communication.
- Various communication and customer advocacy activities, such as managing customer budget information, IT process and policy information, and service level issues
- Improve the OG and IT operating system:
- Identify gaps or issues in the operating system such as:
- The scope and charter of the Enterprise Business Process Forums.
- The scope and charger of the IT process forums
- IT process deficiencies affecting customer service
- Work within the various process forums to identify and implement process improvement activities.
- Remains knowledgeable of information technology trends in general and is knowledgeable of the IT environment at YNCA.
Confidential
Lead Consultant
Responsibilities:
- Governance and financial control for application production support
- Planning, budgeting and scorecard creation
- P&L analysis, reporting, reconciliations
- Design and migrate site publisher’s component and publisher’s DCT
- Developed detailed project plans and manage project execution and implementation
- Design and support Matter-Centric systems and associated third-party tools
- Validation data replications and ethical walls.
- Designed a VB script which reduced manual efforts by 30% in key word tagging and searching corresponding documents.
Confidential
Project Procurement Executive
Responsibilities:
- Verified statement of work meets the requirements of master agreement.
- Reviewed bid documents/quotations from various vendors.
- Interacted with vendors for statement of work approval process.
Confidential
Process Specialist
Responsibilities:
- Developed solution framework approach for Spend Analysis and Contract Compliance Projects.
- Worked on various pilot projects leveraging sample data to develop “Proof of Concept” presentations.
- Worked with spend analysis, enterprise data enrichment services and end-to-end contract compliance.
- Prepared SOWs
- Developed Process Parameters - business guidelines and managing documentation
- Coordinated processes in line with the guidelines specified by the clients.
- Participated in preparation of training manuals for client use as well as internal orientation.