QUALIFIED BY:

analytics and statistical reporting document design and composition software development business and process analysis logistics analysis data testing and processing unit testing implementation and conversion specialist marketing and communications project management team collaboration systems and trend analysis print and image design mail processing and distribution fulfillment quality assurance and code review claims tax finance utility health medical municipal customer service office administration functional rules development

TECHNICAL:

• Server Platform: Sharepoint, SAS, VB/.net, SQL, VIPP, HTML, JAVA, Access, SAP/ABAP
• Mainframe Platform: COBOL, JCL, Streamweaver, AFP/PPFA, CICS, TSO/ISPF/IOF, XML
• BUSINESS:
• Project Mgmt: Agile, Agile/Scrum, Waterfall, MS Project, Gantt, Project Tracking Reporting
• MS Office: Outlook, Powerpoint, Visio, Excel, Word

APPLICATION:

• Processing: Analytics Statistics, Data Mapping, Unit System Testing
• Implementation: Process Documentation, QA and Standards, Conversions Data Migrations

EXPERIENCE:

Confidential Software Developer/Analyst, Tester

Function: Lead Developer Analyst

• Software Development: Sharepoint, SQL, VB, Streamweaver, JCL, COBOL, HTML
• Test and Processing: SQL Script, EDW, DB2, IMS, JCL, Streamweaver, XML, Macess
• Data, Analytics and Statistical Reporting: SAS, Excel, Sharepoint, Powerpoint, EDW, CICS, Visio, Word
• Functional Rules: Business Analysis, SQL, MS Office, Sharepoint, Access, Excel, Data Mapping
• QA and Implementation Specialist: QA Standards and Analysis, Code Review, Endevor
• Document Design and Composition Specialist: Streamweaver, XML, VIPP, Macess
• Print, Mail and Fulfillment Administration: Pitney Bowes Series 8, IBM Roll
• Project Planning: Agile, Agile/Scrum, Waterfall, MS Project, Gantt, Outlook
• Applications: Print Composition Design, Mail/Fulfillment, Finance, Claims, Membership, FEP
• Confidential Function: Lead Developer Analyst
• Software Development: Sharepoint, SQL, VB, JCL, COBOL, HTML, SAP/ABAP
• Test and Processing: SQL Script, EDW, DB2, IMS, JCL, Streamweaver, XML, Macess
• Data, Analytics and Statistical Reporting: Excel, Sharepoint, Powerpoint, Visio, Word
• Functional Rules: Business Analysis, VB, MS Office, Access, Data Mapping
• QA and Implementation Specialist: QA Standards and Analysis, Code Review, Librarian
• Document Design and Composition Specialist: Streamweaver, XML, VIPP, Macess
• Print, Mail and Fulfillment Administration: Streamweaver, ISIS/OGL, AFP/PPFA, Adobe Apps
• Project Planning: Waterfall, MS Project, Gantt, Outlook
• Logistics: Materials Management System, MS Project, Excel, Customer Service and Collaboration
• Applications: Print Composition Design, Direct Mail, HealthDialog, Financial Tax, Municipal, Medical
• Confidential Function: Lead Developer Analyst
• Software Development: Sharepoint, VB, Streamweaver, JCL, COBOL, HTML, SAP/ABAP
• Test and Processing: SQL Script, EDW, DB2, IMS, JCL, Streamweaver, XML, Macess
• Data, Analytics and Statistical Reporting: SAS, Sharepoint, Powerpoint, Word, EDW, EDI, CICS
• Functional Rules: Business Analysis, VB, MS Office, Access, Data Mapping
• QA and Implementation Specialist: QA Standards and Analysis, Code Review, Librarian
• Document Design and Composition Specialist: Streamweaver, XML, VIPP, Macess
• Print, Mail and Fulfillment Administration: Streamweaver, ISIS/OGL, AFP/PPFA, Adobe Apps
• Logistics: Materials Management System, MS Project, Excel, Customer Service and Collaboration
• Applications: Print, Composition and Design, Mail Fulfillment, Utility, Rates, Collections

SKILL KNOWLEDGE ABILITY:

• Leadership: Detailed Organized Work Ethic Proven Leadership through Integrity and Example Effective Communication Team Lead Core Team Member Team Resource Management
• Business Strategies: QA Analysis Skills Knowledge and Ability for: Document and Mail Throughput, Logistics, Materials Management, Billing, Finance, Marketing, Insurance, Heath, Tax, Municipal and Utility Applications Team Collaboration Compliance of Internal Policies and Change Control Focus Group Participation, Disaster Recovery, Integrity to exceed Customer SLA Production Support Customer Service Requirements Interpretation
• Process Administration: Process Documentation, Development of Training Methods Reporting and Analysis of Team Directives Associated with Business Strategies Preparation of Reports, Charts/Graphs and Correspondence for Business Team Review Process Scheduling Customer Service Protocols Office Administration
• Product Administration: Document Composition Fulfillment Processing Mail Distribution Barcode Development Claims Processing Marketing and Communications Participation Material Management Purchase Order Initiation, Tracking and Processing Maintaining Stock Inventory Floor Plan Design and Implementation of Equipment
• Project Management: Team Lead and Project Planning Support for Related Business Strategies, Coordination of Project Work Flow Strategies Team Collaboration Marketing and Communications and Claims Processing
• Analysis: Quality Assurance and Adherence to Standards and Business Practices Logistics Analysis and Volume Management, Scheduling and Ordering, Data Mapping, Data Validation and File Content Code Structure for Multi Platforms and Processes System Activity and Monitoring Mastered Troubleshooting Skills Production Support Test Routine Development comprehensive SAS Statistical and Analytical Reporting and SKA.
• Technical Skills: Unit Testing, Data Analysis Data Testing DB Mapping Sharepoint and Web Page Support and Development Software Development and Processing for Claims, Finance, Marketing, Heath, Tax, Municipal, and Utility Applications Fulfillment Processing Development Analysis for Document Composition, Design and Format Print and Mail Processing Distribution Print Image Design and Composition Commercial Printing Prod Support

Development and Database SKA: 20 years

• Sharepoint, SAS, VB, VB.net, XML, C , SQL, HTML, Java, JCL, COBOL, Access, DB2, IMS, SQL, EDI, EDW, Data Mapping
• Software Processing, Development and Analysis: 20 years
• Print Composition: Streamweaver, AFP/PPFA, ISIS OGL , VIPP, XML
• Distributed: Sharepoint, SAS, MS Office, Outlook, Visio, Word, Excel, Powerpoint, FTP, NDM
• Mainframe: MVS/zOS, OS390, CICS, TSO/ISPF/IOF Accessories, CA Products, Endevor
• System, Application Processing and Analysis: 30 years
• Financial: Key Bank, Fidelity Tax and Data Components, Rates
• Health Care: BCBS FEP/non-FEP Claims, Claims Processing, Membership, EOB, SOB, Remits, Health Dialog
• Utility: Central Maine Power Company, Portland Water District, City of Portland
• Other: Direct Mail, Billing, Collections and Rates Processing, UNIX Processing
• Print Composition: Print and GUI: AFP/PPFA, Streamweaver, XML Image Design: VIPP ISIS Xerox IBM Equipment
• Fulfillment: Document Fulfillment Analysis and Distribution
• Mail Operations: Barcode and Inserter Process Requirements Inserter Equipment Processing Postal Regulations
• System Support: Platform Migrations, Software Installations, Project Management Print Mail Processing, Fulfillment, Scheduling, Data Validation, Data Process Analysis Office Administration
• Quality Assurance and Change Control: 30 Years
• Endevor Processing, BMC Software for Change Control Automation Code Review and Validation Standardization
• Logistics, Scheduling and Project Management: 15 years
• Access, MS Office Project, Agile, Agile w/Scrum, Waterfall, Gantt, Project Tracking and Reporting