SUMMARY

• Innovative Professional Offering 10+ years of Experience in Full Product Development Lifecycle in Agile Methodology, owning and delivering consistent aspects of the product life - cycle process including the initial product concept, business case, product strategy, product roadmap, and development, go-to-market, as well as product launch and support.
• Demonstrated history of continuous success launching numerous solutions such as cloud-based services, mobile features, and web applications.
• Develop new generation insurance quoting engine platform, a cloud (SaaS) subscription/ecommerce solutions - API and its interfaces (B2B). Conducts end user research to determine Minimum Viable Product (MVP). Prioritize features/functionalities and recommend to the development team, stakeholders, and third-party partners.
• Developed Mobile Applications - FordPass (iOS and Android) and spearhead its development for monthly release.
• Developed strategic features, roadmap, and proof of concept for next generation connected vehicles. Defined and articulated product requirements including backend interfaces and cloud deployment (PCF & Azure).
• Worked collaboratively with UI/UX designers and Architects to ensure optimal design of mobile solutions to deliver/meet great experience for customers (dealers/App users).
• Defined and manage Metrics/KPIs to measure the success and set the overall product strategy. Use customer feedback, detailed market analysis, and data gathering to align with product strategy.
• Possess expert problem solving, technical, analytical, and interpersonal abilities with a proven aptitude for working with cross-functional teams including business, engineering/development, DevOps, UI/UX, end users, and partners. Prioritize current technologies and new techniques to develop elegant, creative solutions across all project phases. Forward-thinking leader with refined analytical and critical thinking skills, able to adapt and revise strategies to meet evolving priorities, shifting needs, and emergent issues.
• Collaborate and align with all stakeholders including business, partner carriers, architects, UI/UX, and collect/provide timely feedback for the development of optimum solution. Work in an Agile product development process and develop epics, features and user-stories for development iterations. Work closely with DevOps on key aspects of product release and with Marketing on go-to-market planning including pricing, packaging, positioning, competitive analysis, and sales enablement.
• Manage product backlog, create an effective vision, strategy, and roadmap following business process. Research and evaluate emerging industry trends and technology related to the product space and align with product strategy.
• Translate/articulate customer requests, business objectives, competitive activities, and industry trends into value drivers of technology solutions/product requirements for developers and key stakeholders.
• Navigate complex decision-making using product data, Metrices, and key performance indicators (KPIs). Logical and physical data modeling, Big Data architecture, data management, data governance and data quality processes, metadata, etc.

TECHNICAL SKILLS

• Kanban, SAFe, SCRUM, & XP, Tool: Jira/Confluence, PT, Rally
• SaaS/PaaS/IaaS, AWS & Azure iOS, Android, Flutter/Dirt
• CI/CD, TDD: GitHub, Jenkins pipeline, Pivotal Cloud Foundry (PCF)
• Identity & Access Management, IoT Provisioning, Messaging, Signaling
• Tableau, Python (Jupyter/Numpy), Dynatrace, Excel
• API, SDK, Quoting Engine, SSO/SAML, Mobile Payment/Wallet, Web Services
• Google, Hadoop, Hive, Spark, Java, Python, .Net, SQL Server, Oracle, Advanced Excel, Access, Project, Visio, Office 365

PROFESSIONAL EXPERIENCE

Confidential

Product Manager/Product Owner

Responsibilities:

• Develop new generation insurance quoting engine platform, a cloud (SaaS) subscription solutions - API integration and interfaces (B2B) with partners for API RESTful services transformation.
• Translates/articulate business goals and end user needs into product strategy/development requirements.
• Perform financial analysis/CBA and create business cases to justly development expenditures.
• Conduct end user research to determine Minimum Viable Product (MVP). Prioritize features/functionalities and recommend to the development team, stakeholders, and third-party partners.
• Collaborate and align with all stakeholders including business, partner carriers, architects, UI/UX, and development for the optimum solution. Lead and conduct XP sessions- Scoping, Discovery, Framing, Inception, and Execution.
• Create product strategic planning, create product short-term and long-term roadmap, and perform risk analysis.
• Analyze big data from analytic tool (Tableau): crunch data to study, determine/create data driven solutions. Lead the creation of data models and data structures and database for the backend solution.
• Manage product backlog, create an effective vision, and provide timely stakeholder feedback for development sprints.
• Lead XP development team: conduct Scrum Sprint ceremonies including writing user stories, refinement, Sprint planning, Daily Stand-ups, Review, Acceptance Criteria, and Retrospective.
• Define KPIs to monitor and measure success and provide insights/guidance and report/update senior management and key stakeholders on product development and launch efforts.
• Conduct competitive analysis, research/market analysis for new opportunities, industry innovations and technology.

Confidential

Product Manager

Responsibilities:

• Developed Mobile Applications - FordPass (iOS and Android) and spearhead its development for monthly deployment and release.
• Developed strategic features, roadmap, and proof of concept for next generation connected vehicles.
• Defined and articulated product requirements including backend interfaces and cloud deployment (PCF & Azure).
• Worked collaboratively with UI/UX designers and Architects to ensure optimal design of mobile solutions to deliver/meet great experience for customers (dealers/App users).
• Defined and manage Metrics/KPIs to measure the success and set the overall product strategy. Use customer feedback, detailed market analysis, and data gathering to align with product strategy.
• Undertaken analysis with data analysts to identify and track metrics that supported overall objectives to evaluate/measure successes and create new features and solutions.

Confidential, Tampa, FL

Senior Product Manager/Product Owner

Responsibilities:

• Pioneered next generation cloud-based connectivity real-time API advanced platform (SaaS) that integrated with wireless carriers to provide fraud mitigation, location, authentication, connected services (IoT), and messaging.
• Developed Cloud solutions for next generation mobile applications, identity, and location-based services for Enterprises and Financial Institutes through secure RESTful services.
• Articulated business goals into product solutions and translated them to features/use cases.
• Developed business plan, marketing, pricing strategies, and product positioning with strategic partners.
• Defined product strategy and execution/implementation; developed roadmaps, performed product evaluations, training & documentation.
• Acted as product owner using Atlassian JIRA and Confluence tool: Owned product/solutions and led development team. Wrote user Epics/Stories; managed backlog, ran sprint, defined Acceptance Criteria & Testing.
• Collaborated with analysts, UX to facilitate strategies, as well as opportunities for existing and potential customers.
• Formulated RFP documents to properly respond to technical/operational product inquiries for new business bids.

Confidential

Senior Product Manager

Responsibilities:

• Developed mobile solutions relating to network including third party applications. Set KPIs and matrices to measure network quality to deliver high quality tool that achieved network performance. Sets initial Product Matrices/KPIs/Business targets and analyzed/benchmarked data against performance
• Prepared data governance strategies for product network solution. Used analytics tools (Tableau) to categorize big data/KPIs to support engineering troubleshooting, marketing for Data monetization.
• Devised and implemented a network KPIs reporting and analytical business and technology solutions to support network troubleshooting, and user usage pattern.
• Adopted a business strategy to adopt and implement new strategies in Data Visualization space. Evaluated and analyzed data solutions business requirements for technical implementation.
• Devised strategies for new technologies, which included Mobile Wallet, Android Pay, LBS, mobile commerce.
• Collaborated with device teams that launched new phones and applications within device technology.