Executive Summary

• I seek challenging roles where I can apply my hands-on automation experience, towards customer fulfillment and satisfaction. I am a certified PMP empowered with PMO business knowledge and diversified technical skills. My proven project management and business analysis silks helps my customers overcome their IT challenges applications/ infrastructure . My automation experience was acquired from helping others onshore/ offshore in testing E2E business processes using various IDE development tools on mainframe, Microsoft, J2EE, and ERP/SAP.
• I have unique blend of technical acumen and business process management skills that evolved from automating many cross-industry enterprise business processes covering order to cash, procure to pay, record to report and hire to retire operations. I had also rolled-out and tested vertical applications like industrial security systems, Life Insurance, healthcare insurance providers, Oil Gas, pipelines/ SCADA systems, banking, utilities and communications systems.
• My PMO/PMP projects experience covers Agile, Waterfall, and EPC engineering, procurement, and construction approaches. It is focused on optimizing scope of work, managing stakeholders' expectations, developing accurate project estimation, allocation of budget, tracking resources assignments monitoring execution. Further, apply EVM/RISK man-agreement techniques to execute balanced project schedule that meet customer release deadlines/expectations, and align corporate governance with training change management strategies to ensure successful customer turnover operations continuity.
• I am passionate about knowledge sharing and strive to create win-win opportunities to get the job done in the most cost effective way. I am excellent in up-selling automated solutions and developing proper business cases using TCO/ROI methods.
• In short, I am proficient at communicating to all levels of an organization, due to my former hands-on experience that spanned the whole System Development Life Cycle SDLC of an application environment from inception to decommissioning.
• Specialties: Over the years, I have maintained many IT disciplines and specialties roles including Application Development, Data Warehousing, Application Integration, Database Administrations, Network/Systems and Storage Administration and most recently prefer to focus on IT PMO/Project Management support roles.
• Applications Consulting PMO/PM, Zak Consulting Company
• Applications Consulting - QA and Program Management, PMP at IBM Global Services
• Application Consultant - Senior SAP/ERP, PMP at Aramco Services Company
• SAP Project Manager at Saudi Aramco
• Web/Mobile Sales Engineer Openwave/Zak Consulting Services
• Applications developments IT Infrastructure Planner/PMO at Saudi Aramco

CAREER WORK HISTORY SUMMARY

Applications Development Consulting Confidential

Customers supported during below consulting period include MetLife, BCBST, Express Scripts Holding Company, NiSource, Outokumpu, and Raley's.

As PMO long range planner, Consulted with customer's PMO latest practices to resolve current applications automation/operational challenges for both applications development and infrastructure services. These consulting services include: reviewing current IT/PMO planning procedures and staging guidelines, identify and address current operational/technical gaps, calibrate IT/PMO projects portfolio with future business demand long-term road-map , align projects business and technical backlogs with current release management dates/schedule short-term road-map and adapt incrementally latest innovation best practices using TC M techniques, audit risk mitigation strategies and audit/quality guidelines.

As Consulting PM, Managed Multiple projects from inception FEL or Feasibility-study to completion using customer preferred project lifecycle development and execution methods. Within each assigned project, my accountability included: scope optimization that meet stakeholders' expectations, developing accurate project estimation and allocation of budget, tracking of assigned resources progress monitoring during execution phase. Further, coordinate and facilitate project deliverables using issue/RISK management techniques to execute a balanced project schedule that adjust with customer demand/release management deadlines/expectations, and align corporate governance with training change management strategies to ensure successful customer turnover operations continuity.

Confidential, Application management services/Program Management , As an IBM/Client Program Manager, collaborate with IBM's global onshore/offshore resources, Strategic Outsourcing, Network Services, Applications Services , to support client/customer automation and testing needs. Additionally, managed out-sourced resources to support periodic Annual/semi-annual/quarterly/bi-monthly/monthly releases with new enhancement/emergency defects-fixed release cycles across multiple development environment spanning mainframe C/S environments Java and .Net web based applications and SAP ERP solutions. Further, Completed a number of concurrent discrete assignments supporting multiple programs/projects that covers the business process automation and testing for claims and benefit management processes for health care insurance and life insurance companies. Additionally, ESI/Supported pharmacy benefit management PBM QA/testing services like Prescription Claim Processing, HIPAA 5010, NCPDP, and ICD-10 for CMS/Medicare Part D and Medicaid claims.

IBM/Senior applications Specialist/PMP, supported and documented the data-warehousing/ downstream QA/testing procedures to expedite testing delivery services and reduce the turn-around time for global testers on-shore/offshore,DB2, Oracle/DBMS,TOAD . Conducted QA/Risk assessment, Performed Functional testing, Implemented Integration testing, Carried out Performance testing, Obtained Security and role compliance testing, Enforces Product QA documentations to ensure future continuity of customers' operations.

IBM/TDM Specialist/PMP, Setup demo testing labs to support sales calls for the establishment of TDM's environment using IBM Infosphere /Optim solution throughout the applications development life cycle SDLC products offering, including TDM's assessments, procedures/processes, tools, platforms, databases, and development/configuration activities, such as, test data business requirement, test data analysis/ strategies, test data risks, QA/test data, test data mining/masking, test data creation/manipulation, test data roles, testing data defects, test data triggers, testing techniques, test artifacts, test automation scripts, test data acceptance usage cases/ testing business scenario, etc.

Senior SAP/ERP Applications Consultant/PMP, Aramco Services Company, Decommission a legacy SAP FI system, using company internal resources and migrated its financial business data and its related FI/MM/Vendor/Material Master tables into a web application .Net Oracle, TOAD . Supported the rollout and the integration testing between SAP/FI and invoice workflow automation project Read Soft . Supported the HR/upgrade testing project. Completed drafting a feasibility study of current ASC/HR processes hire2retire to identify new SAP features to secure upgrade plans for ESS/MSS self-services. Coordinated many complex joint projects initiatives between ASC/Houston, TX and parent company Saudi ARAMCO various departments. Mentored ASC/ITD Intern/Junior analysts. Ad-hoc support to the various ASC/IT local systems.

Project Controls Manager/Consultant/PMP, Aramco Services Company, Supported the FEED ERP planning phase for the RTIP mega project ARAMCO DOW using EPC engineering, procurement, and construction approach and completed the following deliverables related to project scheduling, scoping, and cost estimations Mapped FEED EPC project cycle level-1-2 activities to SAP/ASAP/application system development life cycle SDLC activities, Developed preliminary FEED/ITB project schedule, with 3-4 level details, Completed the development of a preliminary FEED EPC schedule with level-2 details, Secured owner sign-off and approval on the ERP business opportunity plan, and ERP resource plan FEL 2 gate , Created contracting document outlining strategy and options, and identified potential vendors, Summarized interaction plan and identified project stakeholders, Drafted project risk assessment and success factors plan, and Supported project administration tasks for ERP project team.

SAP Project Manager, Confidential

Using ASAP/solution manager, managed the rollout of the first release of ARAMCO online domestic sales hydrocarbon products order to cash using outsource/offshore teams. E-Sale was implemented using Net Weaver/Java portal with integration linking SAP/SD, CRM, and FI/MM with real-time data feeds from PI/SCADA systems. Lead a testing team to rollout the first ARAMCO web-based portal application that captured external supplier warehouses inventory data electronically vendor consignment , and update its backend SAP/MM/GL/MRP master data. Managed a team to design and implement the application framework for deploying future extranet portal applications to support customers, suppliers, and vendors related business processes using CMMI model as pilot project. Worked with the development team on enhancing AR-AMCO B2B system and the upgrade of SAP Enterprise Buyer Professional EBP from 2.0 to SRM 3.5. Further, participated in two upgrade projects SAP R/3 from 4.6c to 4.7 and 2004s enterprise version. Introduced and Enabled the SAP/OCI catalog feature to allow plant maintenance PM work-order component planners to access B2B catalog directly within R/3 and process their MM non-stocked material requisition work order requirement. Assisted in developing statement of work for outsourcing the development of the mainframe service award system SAS application. Tested the shopping cart interface to SAP/B2B/MM backend system to generate the Purchase Requisition for both the new SAS/EDI and ARAMCO Medical Systems. As project lead, completed a feasibility study of ARAMCO Corporate Audit Information Systems. Participated in the CMMI project to help company achieve CMMI Level 3 certifications. Mentored, guided and developed many junior Developers/testers. Coordinated strategic planning and cost assessment project for my SAP 2005 products HCM, SCM, SRM, CRM, and Net Weaver portal . Assisted in the approval of quarterly training plans, hardware/software procurements, annual operating plans, mid-year accountabilities, MIS reports, and 5-year business plans Division Level .

Web/Mobile Sales Engineer, Confidential

As sales Engineer, Awarded Open wave Sales Success Partner AWARD for 2001. Install, demo/test and support Open-wave products like Mobile Access Gateway MAG , messaging carrier Email system and other complementary products like Instant Messaging IM , Multi-media Service MMS , and Unified Messaging UM solutions, at the customer/partner site. Tested and empowered Open wave sales partners who sell bundle Open wave products, including Nortel, Lucent, HP/COMPAQ, SUN, and IBM, and other system integrators SI . Prepared and delivered many technical presentations to customers, partners, and tradeshows. Responded to many RFP/RFQ sizing requests, and completed a Mobile Access gateway/ High Availability white paper and other partner sales empowerment presentation/documentations.

As a senior Web application consultant with the Aqua Source's applications support department, completed the following tasks. Tested and verified the Y2K compliance of many Aqua Source accounting and billing applications. Maintained and enhanced Aqua Source's human resources Access database. Created project plans for the Automated Meter Reading project using MS Project software. Written and tested a number of UNIX scripts to automate the FTP process of the Districts Billing system, CPS. As a senior application consultant with the Williams Communications Solutions WCS / Finance applications support department, completed the following activities. Supported the Smart Stream Account Receivable AR application maintenance activities on both the applications side and the database one HP/UX with Sybase .

As technical Project Leader completed the analysis, design, test/development and installation of the Hyperion Financial Packages including, Pillar Budget Module , Enterprise Report Writer , and Spiderman WEB Reporting Engine . This included hands-on experience in creation of test/development and production web environments, training and mentoring the application support staff, and writing the documentation and operational procedures. Tools used included Hyperion products, NT/IIS server, FrontPage, HTML JavaScript, and ASP. Participated with the WCS company-wide project to consolidate/ integrates 5 Account receivable AR applications into one GEAC/MSA AR application to ease the migration to PeopleSoft/ERP. Responsibilities including support/coordinating testing interfaces for Desktop Icon Distribution and test and reporting printing issues.

Confidential

As a Computing Infrastructure Planner/Team Leader performed the following functions. Provide tactical and strategic technology assessment for the approval of five-year capital funding BI , business, and annual operating plans. Developed requirements for RFI, RFQ, RFP, and DBSP/Design review, like SAP and SSSP programs. Coordinate, track, and secure approval annually of 10s of millions of IT budget spending, covering IT operating plan for applications, Infrastructure and Workstations using ROI/Business case justification,.

As an IT Enterprise/ internal-company salesman, coordinate with solution stakeholders covering Business lines representatives, Facility Planning Department FPD , IT managers and IT/Vendors solution providers the introduction and evaluation of new technologies, including ERP SAP, Baan , multi-tier application development tools including IBM, Sun's Java, Microsoft tools , databases operating system platforms Sybase, Oracle, MS-SQL , and workstation replacement Dell, Compaq, HP . Contribute to the development of IT master plan to enhance and improve IT business practices 5-year road map and a 10-year out-look, ad-hoc reporting, and presentations .

As a C/S Application Development/Integration Analyst, Worked with the ASC Application Integration Team AIT in Houston to develop the first C/S 3-tier application environment within the company, namely, Vendor Information System VIS . The VIS system is a Window based application that integrates heterogeneous data from various platforms including MVS, UNIX/HP and NetWare was developed using I-Cube rapid application development techniques, PowerBuilder as the client GUI, C language with OEC/DCE development tools TCP/IP services , screen-scraping techniques and Oracle gate-way to access DB2 and IMS databases. Supported the creation of the EDI/procurement test environments procedures and guidelines. Database / System Administrator/ Supervisor,

As a Lead application Analyst/Supervisor, performed the evaluation of new technologies/tools CA, IBM, Microsoft, PowerBuilder, Oracle, Sybase, Erwin, ADW/Foresight DEV methodology, COM and CORBA. Lead the development of the first C/S QA Application test/Development Procedures and Guidelines. Lead an application team to create the first windows based application customer accounts performance systems which tracks computer and communications products and services utilization, using data-warehousing concepts based on PowerBuilder and Oracle gateway to collect data from IMS DB2.

As a system and storage ad-ministration, Performed the following tasks. Introduction and testing of new DASD and Tape technology, such as VMA, TMM, DF/SMS, and STK / ATLs Management/Maintenance of the HSM subsystem, MVS/ICF catalog and Tape cata-log CA-TMS Disaster Recovery DR , Capacity planning and management of DASD and Tape storage. Participated in the implementation of Data Facility/Storage Management Subsystem DF/SMS . Lead a team to successfully migrate and consolidated three XA data centers Jeddah, Riyadh, and Dammam into one existing MVS/ESA system in Dhahran during SAMAREC integration/merger with ARAMCO Catalogs/DASD migration from 3380 to 3390, tape migration from 3480 to 3490E, and migration of CICS/VSAM and CA-DATACOM databases .

As a data base administrator DBA Worked primarily on the following tasks: Data base design ER diagrams, Composite logical design, Normalization of tables, data dictionary, naming conventions, and PDM procedures and standards Application development support, testing and production migration of IMS, DB2, and CICS IMS/ADF2, DBD, PSB, ACB, MFS, TELON, DLI call trace . Set-ting up automated jobs and procedures to ensure 24 hours operational support of CICS, IMS and DB2 data bases for world-wide users. Performance tuning of MVS based applications and Backup and Recovery of DB2, IMS and CICS data for Disaster Recovery purposes.

Applications Development Analyst, As a professional Intern, Completed with BofA's Real Estate and Commercial Loan Systems Department RSCLSD /BASE Concord, California, the following tasks/assignments. Maintenance and enhancement to BofA Loan Production System LPS . The LPS application sup-ports the origination of mortgage loans and sales of these loans on the secondary market. The LPS system is an MVS based application developed using LOMAS CASE tools, CICS, EasyTrieve, JCL/REXX and COBOL. Created the first interface between BofA's PC-based Construction Services System CSS and General Ledger GL mainframe system using DB2 and MVS utilities. CSS is a vendor PC-based application package that operates remotely using Novell/NetWare network services Worked on LPS batch system conversion from COBOL/VS to COBOL II, by creating REXX scripts to automate upgrades and Completed a technical assessment report that evaluates IBM HiperBatch modelling and Strobe utilities for improving LPS batch system performance and throughput.

Network Analyst/ /Team leader, as a local area network LAN administrator worked on installations and administrations of 3COM and Macintosh/ APPLE based networks. As LAN application support analyst worked on testing and configuring of LAN based products including mainframe gateways, Hubs and bridges. Worked as a project Leader on testing/trouble shooting the first shared network in ARAMCO that links 3COM PC-based network and Macintosh-based networks and allowed users to share files and communicate via MS-mail across the two platforms.

As an application analyst tested and developed various, small to medium, MVS/mainframe based applications using IMS/DB, IMS/DC, TSO/ISPF, CLIST, JCL, COBOL/VS, PL/I, SAS, FALCON/CYGNET, VSAM, IMS/ADF2, CICS, MarkIV, MICS, FOCUS, and ADW/TELON case tool. Worked with large teams on the development, enhancement, and maintenance of many ARAMCO medium to large MVS mainframe based applications. These M/F systems include communications and telephone billing systems, material and contracting information systems, industrial security and loss prevention tracking systems, computer ser-vices charge back system, and various ARAMCO financial/payroll tracking systems WALKER and MILLENNIUM pack-ages , small PC-based human resources tracking applications using MS-DOS, MS-windows, MS-BASIC, Dbase, and WANG. As Librarian/programmer created mainframe ad-hoc reports using PL/I, SCRIPT/GML, TSO/CLIST and ISPF/DCF. As a computer operator maintained IBM mainframe 24-hour operations: including support of card-readers, punch card machines, printers, tape drives units, plotters, Microfiche, and master console operational activities.

Key Certifications, Courses and Training

Recently, re-certified as PMI/PMP thru 2018 , with prior hands-on experience with the following development Technologies/ Standards 1980-2012 :Windows, MS Office suite Access, Excel, MS-Project, Visio , and X-Windows/Linux,VB,PowerBuilder, C, PASCAL, FORTRAN, HTML, XML, Java, ASP, JavaScript, JSP, COBOL II, FOCUS, SAS,REXX, JCL,PLI, TSO, MICS, Pillar, IMS/ADF2, MICS, DF/SMS, DF/HSM, ICF Catalog, VMA, TMM, ADW/TELON VM/CP, VM/CMS, DB2/SQL, EasyTrieve CA-TMS, MVS/Assembler, Hyperion Enterprise, Spiderman, SAP/MM, SAP/FICO, EBP/B2B, SCM, Net weaver PDK Webdynpro, and HCM, ,DBMS support tools like TOAD, SQL/Plus, Oracle/DB, SQL Server, Sybase, MVS/DB2, CICS, IMS/DB, IMS/DC, and VSAM, MVS/VM, SUN/Solaris, AIX/6000, Windows/NT, NetWare, HP/UX, ERP, SAP/ASAP/solution manager, Share-Point/.Net, J2EE, CORBA, SOAP, WML, M/F C/S Architecture and Concepts, Object Oriented Analysis and Design concepts, N-tier architecture and DCE concepts, SNMP and TCP/IP Protocol, Systems Integration and Data warehousing concepts. WAP/OMA, W3C/VoiceXml, IETF, 3G and 3GPP, and CMMI, PMI/PMP, Agile, HP/Mercury/QC, IBM Rational Functional tester, Infosphere/Optim/TDM/Data Privacy