Summary of Experience

Project Manager

Confidential

• Responsible for training project plans and completing them on time and within budget. Responsible for creating and coordinating the purchase training programs covering all the college diploma programs and certificates.
• Develop marketing plans and campaigns to attract new students.
• Prepare and manage yearly budget and provide continuous improvement of the admissions process.
• Establish procedures, timelines, and performance criteria for short- and long-range planning.
• Prepare transition management deliverables including but is not limited to the transition plan, work plan, risk and mitigation plan and project budget
• Keep lines of communication open across all transition project participants
• Prepare departmental reports tracking operation of various departments
• Assist in the creation of the RFP, Project Plan Tasks, Deliverable Documents, and Test Scripts.
• Responsible for day-to-day operational and portfolio management
• Determine HL requirements, test and track deliverables using RTM
• Report status on project cost, schedule, and main issues on a regular basis to VP and Operational Transition Manager
• Manages changes by integrating new processes with existing ones.
• Lead Requirements sessions and translate business requirements into IT requirements.
• Communicate complex IT concepts to business clients.
• Work with web-based and mainframe technologies.
• Gather requirements, functional design, use cases and documenting business processes.
• Maintain overall control of schedule and delivery of all expected deliverables
• Track deliverables and take action on non-compliance issues
• Track decisions made regarding requests for changes and outstanding issues with contract setup
• Software Development Management, Process Management, Software Development Methodologies, Software Configuration Management CM , Analysis, Software Selection, Software Licensing, Design, Software Architectures, Web Services Architectures.
• Application Development, Testing, Software Quality Assurance, Debugging.
• Application Integration: Integrate various activities and task areas to ensure effective support and execution
• Manage resources across projects and maintain/track contract deliverables, schedule, and budget

Environment: MS Word, MS Excel, MS PowerPoint, MS Visio, MS Access, Adobe, SharePoint, MS Project, PMO.

Project Manager

Confidential

Duties:

• Determined appropriate business products or services with customers to define project scope, requirements, and deliverables
• Made improvements, solves problems, and takes corrective action when problems arise
• Meeting Minutes, meeting coordination, agenda creation, BRD documentation, presentations, Pivot Analysis, Test Cases, relationship management with executive management
• Set up the PMO Project Management Office including initial assessments of the existing processes
• Developed a detailed transition plan working with customer teams.
• Managed transition and program s from initiation through delivery, constantly interfacing with the customer
• Assisted in Company Merger integration of various business systems
• Gathered requirements, write specifications, and manage projects for the Worldwide IS Solutions Team
• Responsible for day-to-day operational and portfolio management
• Report status on project cost, schedule, and main issues on a regular basis to VP and Operational Transition Manager
• Manages changes by integrating new processes with existing ones.
• Ensured the development lifecycle process is followed and that deliverables are meeting the user community needs
• Prepared reports regularly for business review meetings
• Prepared departmental reports tracking operation of various departments
• Maintained project status and used project status tracking tools such as Microsoft Project, Google App Project management Tools etc
• Provided visibility to issues and drives mitigation plan development
• Organized analysis, scoping and sizing done by others to set and manage overall timelines
• Organized and develops risk management and mitigation plans
• Supports steering committee meeting preparation and deliverables
• Audited closed projects, make used of findings, gave recommendations to new projects
• Worked with Medicaid Management Information Systems MMIS vendor to implement the next version of International Classification of Diseases version 10 ICD-10 .
• Coordinates all ICD-10 implementation activities in accordance with the budget, timelines and values defined by the project sponsor and Steering Committee.
• Facilitated appropriate stakeholder involvement, resolving/escalating issues, communicating status/progress to leadership groups and driving issues to key decisions in a timely manner.
• Ensured overall implementation of ICD-10 is in accordance with the vision, strategy and guiding principles.
• Led Requirements sessions and translated business requirements into IT requirements.
• Communicated technically complex IT concepts to business clients.
• Gathered requirements, functional design, use cases and documenting business processes.
• Engaged appropriate regional stakeholders to drive the creation of all project milestone deliverables facilitated review and approval process with Steering Committee and ICD-10 executive sponsors.
• Executed the typical real-life ETL cycle in all its steps: initiation, building reference data, extracting from sources, validating, transforming, auditing, publishing, archiving and cleaning up.

Environment: MS Viso, MS Word, MS Excel, MS PowerPoint, Adobe, SharePoint, MS Project, PMO, Cisco WebEx Conferencing, Oracle R12.

Projects:

• Provided application data and process flows, program application development tools, MS POWERPOINT user and management presentations.
• Gives presentations or briefings on all aspects of projects
• Responsible for reviewing time and cost of the projects and identified risks.
• Provide detailed description of project scope and the requirements with clinical team and clients.
• Extensive use of most of the tools in MS Project 2007 and SharePoint.

• Assisted in the analysis, planning, development, and implementation of Engineering Workstation and Office Automation Computer and Network Resources including utilization planning, Client / Server, Business Process Re-Engineering BPR , Technical Writing - User and Technical Manuals.
• Assessed business and engineering processes - recommended and implemented process improvement methodologies. Business Continuity Planning / Execution, Contingency Planning, Back-up and recovery.

• Developed and implemented operating policies and procedures for all departments.
• Manages, leads, or administers projects resources locally or remotely in projects of size 0.5M to 2M.
• Responsible for directing intra-departmental team of 120 employees and contractors

Project Manager

Confidential

Duties:

• Directed and managed project development from beginning to end.
• Defined project scope and deliverables that support business goals in collaboration with management.
• Track all requirements and whether or not they are being met by the current process and design.
• Tested different scenarios of requirements verses objectives using tractability matrix.
• Developed full-scale project plans and associated communications documents.
• Effectively communicated project expectations to team members in a timely and clear fashion.
• Estimated the resources and participants needed to achieve project goals.
• Drafted and submitted budget proposals, and recommended subsequent budget changes. Negotiated with department managers for the acquisition of personnel from within the company.
• Set and continually managed project expectations with team members.
• Managed multiple work streams of IT project delivery through close coordination with Business Leads and IT Technical Leads
• Identified and resolved issues and conflicts within the project team.
• Planed and scheduled project timelines and milestones using appropriate tools.
• Developed and delivered progress reports, proposals, requirements documentation, and presentations.
• Used and managed the SharePoint in the company corporate Intranet site.
• Able to use MS Project 2003 Professional and Server editions.
• Used software development methodologies based on Agile
• Maintained the network performance and Lucent Switches
• Managing software development projects - full SDLC - Executive presentations
• Setting up the pseudo PMO Project Management Office including initial assessments of the existing processes - establish formal Project Management processes / methods

Environment: MS Visio, MS Word, MS Excel, MS PowerPoint, Adobe, SharePoint, MS Access Reporting, Agile, Crystal Reports, AutoCAD, MS Project, LUNIX, ASP, Primavera, PMO, Mainframe, Cisco WebEx Conferencing

Projects:

• North Central Services Measurements Reports Generator SMRG : This project involved 9 states in the NC region. I created a LINUX-based server to get the daily and hourly traffic of all cell sites. Automated scripts were written to FTP the date from the main switches in every state. I wrote Excel macros to organize the RF and non RF parameters in non-peak hours 2-5 am daily . The resulted excel sheets would be stored in certain
• folders for another web-based server that I created where many Engineers, Technicians and Managers would check daily to review or troubleshoot any area.
• The project was implemented initially for the State of Michigan and after the success it was requested to be in the entire region.
• Maintained Windows-based web server and a Linux Based server and the daily traffic were about 5 TB.
• Business Continuity Planning and Business Resumption Planning

• Risk assessments, analysis, and corrective action.
• Responsible for ongoing talks with the Project business owner to ensure the capturing of missed requirements and to keep the business owners informed of important progress, decisions, or changes

• Managed projects in the North Central region of size 5M - 20M.

• Responsible for directing regional and local team of 450engineers, technicians, and contractors

IT Project Manager

Confidential

Duties:

• Identified customers' information systems requirements
• Designed and conducted analytical studies, cost-benefit analyses, and other research
• Evaluated, monitored, and ensured compliance with laws, regulations, policies, and procedures
• Purchased and contracted for IT services, equipment, products and supplies
• Developed information systems testing strategies, plans, and scenarios and integrated information systems
• Identified standards and requirements for infrastructure configuration and change management
• Participated in change control reviewing configuration change requests
• Developed and implemented information systems security plans and procedures and
• Ensured appropriate product-related training and documentation are developed and made available to customers.
• Standard Project Management tasks included project time line and milestone tracking, progress reports, follow ups on late items, Risk and Issues Management etc.
• Provided basic IT support and training - Liaison between IT / Business Units / Vendors
• Assisted in requirements gathering and specification writing phases or projects
• Writing of Test Plans and roll out plans

Environment: MS Visio, MS Word, MS Excel, MS PowerPoint, Adobe, SharePoint, MS Access Reporting, Agile, MS Project, Cisco WebEx Conferencing

Projects:

• Liaison with plant personnel, management, planners, and schedulers to optimize current PM processes - Recommended and developed secondary complimentary support / analysis processes with heavy emphasis on the generation of comparative Pivot Table analysis processes - HTML - .PDF web-based Portal performance reporting.
• Evaluated outage management processes to identify strengths and weaknesses in process, software, hardware, operating system, network, and applications. Business Continuity Planning / Execution.

• Provided business information technology analysis consulting and Project Management / Leadership for numerous business and Engineering Client / Server and Web applications - web portal development.
• Customer Relationship Management CRM , Supplier Relationship Management SRM , and internal team process re-engineering

• Provided Business and Engineering Client / Server Applications Development, Management and Integration solutions.
• Able to manage IT projects with all the required resources in MS Project. The projects ran throughout Canada from east to west and the budget ranged between 2M - 15M
• Responsible for directing national team of 200employees, and contractors

Technical skills

• Platforms / OS: Windows 9x, 2000, NT, XP, VISTA, 7.0, UNIX, LINUX, Mainframe.
• Languages: HTML, JavaScript/DHTML.
• Software Development: Java, C/C , PHP, ASP.
• Software Tools / other: Cisco WebEx Conferencing, Business Objects, NetMeeting, Live Meeting.
• Project Management: Project 2010, Oracle Project Portfolio Management 8.0, MyWorkPlan, OnTime, PLANTA Project, Planner Suite, SharePoint, Primavera.
• Drafting CAD: AutoCAD 2012,
• Graphics: Adobe Macromedia CS 5 Photoshop, Illustrator, Flash,
• Dreamweaver .
• Office Suite: Word, Access, Excel, PowerPoint, Outlook, Visio 2010.
• Accounting: Sage Simply Accounting 2011, QuickBooks 2011, ACCPAC 5.6.
• Reporting: Crystal Reports 11.0, Access, Excel, AtTask,