SUMMARY

• Proven experience in leading complex technical projects in a globally distributed environment with specialty in managing end to end project lifecycle.
• Expert in managing Business Intelligence projects and teams with strong hands - on experience in data management.
• Adept in planning and managing production releases, go-live events, operation readiness and command center activities.
• Strong technical background with demonstrated experience in executing projects using both waterfall and agile methodologies.
• Skilled in managing competing projects, priorities, stakeholders, and global teams with a niche in risk and issue management.
• Proficient in managing customers through effective communication and assisting senior executives with business strategies.
• Demonstrated experience in team building and team collaboration with a track record of on-time delivery.
• Key strengths include problem-solving skills, conflict resolution, people leadership, superior communication, and relationship building .

AREAS OF EXPERTISE

• Project Management
• Agile (Scrum, Kanban)
• Resource & Vendor Management
• Conflict / Team Management
• Costing & Budgeting
• Data Migration
• Data Management
• Informatica Development
• Software Engineering
• Product Development
• Business Intelligence
• Troubleshooting
• Optimization
• Mentoring/Coaching
• Documentation

TECHNICAL SKILLS

SOFTWARE SKILLS: MS Project, MS Office Suite, MS Azure DevOps, JIRA, Spira, QC, Sharepoint, Silverlight, MS Visio, ERWIN, Visual Studio, Macromedia DirectorInformatica Power Center, TOAD, SQL* PLUS, Autosys, Control-M, Dream Weaver, Eclipse IDE, CVS

ENGINEERING/ARCHITECTURE/NETWORKING: Service Oriented Architecture (SOA), Web Services, Codec, Video encoding/transcoding, Enterprise Service Bus (ESB) model, and Cloud computing concepts

LANGUAGES AND SCRIPTS: Java, C #, ASP.NET, ASP, CSP, XML, Ajax, RSS feeds, Java Script, VB Script, CSS, Lingo, Unix, Shell Scripting, C, C++, VC++, VB, HTML, PerlPHP

DATABASE SYSTEMS: Oracle, MS SQL Server, MySQL, DB2, SQL, PL/SQL, Oracle Warehouse Builder, Data marts, and Data Warehouse

REPORTING TOOLS: SSRS, Oracle AppEx, Business Objects, Cognos, OBIEE

PROFESSIONAL EXPERIENCE

Confidential, Rochester, NY

Project Manager, Scrum Master

Responsibilities:

• Led developmental team for enhancing PAO Reportal, completed in 8 months which lead to increase in Sales up to 30% in the first year and downsized the inventory by 20%.
• Implemented data migration project to use Oracle's Data Warehouse (OCDM) for Customers, Addresses, Orders, Network, Inventory and Work management from legacy data models which simplified Inventory Control, Streamlined Ordering, Help Switch Operators to identify redundant networks, which in turn boosted the productivity by 30 % and cut down costs by 15 % in the first year of operation.
• Played a key role in collaborating with the Inhouse Medallia team for enhancing the Customer Experience Management (CEM) and Enterprise Feedback Management (EFM) surveys data which helped in identifying Churn Customer early which in turn reduced the Churn by 40 %.
• Suggested and led the redesign of existing Ordering system by integrating a toggle option to enable Wholesale, Enterprise and Kinetic sales to be included in the present system, which saved 8 months of build time and $ 800k dollars in resources.
• Drove the development and construction of the SSRS Reports ecosystem by understanding and gathering the business requirements, doing a thorough analysis, doing budgeting, coaching and coordinating the team.
• Managed risk factors through careful analysis of financial and statistical data which contained the risks, which in turn was able to complete projects ahead of schedule and under budget.
• Defined processes and tools best suited for the project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
• Managed multiple scrum teams as a Scrum Master across several projects; led the Business Intelligence team in an agile environment including the management of daily scrum meetings, sprint retrospective, sprint planning, and sprint backlog and task boards.
• Coordinated with team members locally and globally to manage project deliverables, priorities, and status reporting.
• Supervised releases across different teams and organization to manage production deployment and post-production issues.
• Implemented slowly changing dimensions (Type I, Type II) based on business requirements.

Confidential, Franklin, Tennessee

Senior IT Consultant

Responsibilities:

• Drove the design and development of data warehouse environment which helped to distribute the Equipment and supplies evenly and cut inventory cost down by 15%.
• Led technical architecture to design Data Migration from OLTP to Enterprise Data warehouse which improved data processing time by 30%.
• Prepared the High-level Design document to provide an overview of the technical specification required for application enhancements.
• Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with desired results.
• Liaisoned with the business users and technical teams, gathering requirement specification documents and presenting and identifying data sources, targets and report generation.
• Directed BI deliverables including business critical reports and KPIs which helped in driving business strategies for the firm.
• Managed releases between different teams across circle and organization to resolve release and deployment related issues.
• Performed defect management and drove QA and UAT testing. Prioritized defect resolution and bug fixes by careful analysis of the data flow and transformations required to conform to the business needs.