Sr. It Delivery Lead Resume
New York, NY
PROFESSIONAL SUMMARY:
- Passionate value - driven IT professional with over 14+ years’ experience in product management, portfolio management, enterprise strategy, and implementation of state-of-the-art technologies in Health Information Technology, Pharmacy Benefit Management and Bioinformatics.
- Entrepreneurially driven, analytical, and skilled at strategic planning, financial modeling, and product management.
- A passion for solving global population health, healthcare digital program strategy and digital product ideation.
- Competent in emerging market focused product development, informs recommendations for key segment value drivers, growth opportunities, target product profiles, and revenue potential for clinical and research institutions.
- Develops product go-to-market strategies, identifies customer needs, market trends and collaborates on competitive selling, pricing, and market development. Trains and mentors the SAFe product management teams.
- Defines and owns product specifications, epics, sub epics, new features, enhancements, multi-year strategic product innovation roadmaps and the product feature prioritization criteria for enterprise initiatives.
- Leads scientific innovations in the digital health platforms including gene therapy, precision medicine, and corporate growth initiatives for the patient hub services, and personalized/synchronized medicine.
- Adept at leading cross functional teams in implementing solutions which advance business growth.
- Integrates Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA) technologies. Manages clinical data science projects using big data analytics, computational biology, and biostatistics.
- Leads business initiatives to a success, develops new products translating a vision into processes, requirements.
- Implements scalable cloud SaaS, IaaS, PaaS solutions, provides thought leadership, actionable intelligence via comprehensive AI analytics platform capability- Prognostic, Diagnostic, Predictive, AI, ML, and Data Engineering.
- Able to guide product concept, scope, commercial timing, and financial analysis to optimize revenue. Conducts user surveys, focus group sessions, gathers customer feedback for future product enhancements
- Specialized in preventive care, genomics, and human disease modeling. Project management expertise with the ability to identify requirements & facilitate delivery within timeline, scope, quality, and other fiscal constraints.
- Develops new products using market intelligence, clinical operations, financial forecasting, sales, marketing campaigns for direct B2B, B2C, and DTC customer partners.
- Drives advanced analytics PBM platform feature design, and implementation, leads collaboration with the engineering, PMO, Scientific, Product Managers, IT DevOps, QA teams to ensure high quality solution delivery.
- Communicates effectively at all levels of the organization and external clients, drives on-time, cost-controlled SAFe programs in alignment with strategic and business goals.
TECHNICAL SKILLS:
Product Innovation/ Product Portfolio Management: Strategic Vision, Idea Generation, Strategic Road Mapping, Business Case Development, Product Prioritization, Launch, Organizational Goals, Business Strategy, Marketing Communications, Revenue and Market Share Goals, Market Assessments, Go-to- Market Strategies, Program Value Proposition, Feature Prioritization, Investment Planning, Segment Trend Analysis, SWOT Analysis, Quantitative Analysis, Product Performance-KPI s, Product Commercialization. Project Scope, Risk, Performance Monitoring, Quality, Change, Communications, Resource and Vendor Management.
PBM POS: Claims Processing, Eligibility, Hierarchy, Pharmacy Networks, Prescriber Networks, Formularies, Clinical, Copayments, Accumulators, Pricing, Settings and Security, PBM Analytics and Reports.
Telehealth, Chronic Condition Care: High Cholesterol, Sleep Apneas, High Blood Pressure, Diabetes, Multi Modal Analysis of Patient Data, Rare Diseases, Oncology, Respiratory Health, Metabolic Disorders, Hematological Malignancies, Neurology, Immune Disorders, ProMetrics, IMS, Plan Trak, Symphony Health Data Acquisition. Medicaid Medicare Health Plan, RX Prescription Drugs
Real Time Benefit Check, ePrescribing, Pro: DUR, Medication Adherence, 340B, Medicare & Medicaid, Rebates, Formulary/Clinical Wizards, Pricing Structures, Enhanced Copay & Accumulator Criteria, Patient Level Benefits, CDSS, EHR, HIE, HIPPA, HL7, LO INC, RxNorm, HEDIS, Medi-Span, Milliman, NCPDP D.0. Health Information Exchange, NwHIE, CCD, ICD9-ICD10. PBM, Cloud, Big Data Analytics, AI, ML AWS, Snowflake, Delta Lake, Data Bricks, Data Robot, Microsoft Azure, DevOps, Agile Continuous Delivery, CI/CD, API s, MicroStrategy, Qlik, Micro-Services, Salesforce, Python, R, SAS 9, Ruby, Perl, Linux, Azure AI, Apache Spark, C#, .NET, Tableau. UI/UX Design, DynamoDB. Containerization. MS Visio, Jira, Confluence, Rally, ALM, Rational Requisite Pro, Aha, MS Project, MS-Office (Word, Excel, Access, Power Point). Microsoft Power BI. SAS Enterprise Guide, SAS Meta Data Repository, DW Architecture, Data Governance, Multi-Dimensional Modeling, MOLAP, ROLAP, HOLAP, ETL, Informatica 9.0, Business Rules Engine, Oracle Corticon 11g, Oracle 11g RDBMS. ESB, Service Oriented Architecture (SOA).
PROFESSIONAL EXPERIENCE:
Confidential - New York, NY
Sr. IT Delivery Lead
Responsibilities:
- Defined RxAgile AWS Cloud Analytics Product Platform’s multiyear strategic product innovation roadmap, go to market strategies, lead teams to deliver products to market in shortest time in industry.
- Lead product development by capturing emerging market needs, incorporated HIT Principles of Flexibility, Hierarchy, Inheritance, Time-Travel, Configuration, Reuse, & Patient First.
- Fostered collaboration between marketing, sales, clinical, product, IT software DevOps, and quality assurance.
- Defined product innovations for the Formulary, Claims, Clinical, Product Pricing, Trade, Pharmacy Networks.
- Provided reliable reports, analyses, and recommendations to business leaders to support decision making.
- Support the translation and interpretation of analyses into insights for the franchise in support of brand P/L and investment optimization. Managed a team of direct reports including analytics leads, and product managers.
- Created positioning and messaging across all audiences and product lines. In a SAFe Agile framework performed product backlog prioritization, PI planning.
Confidential - NY HQ, NY
Sr. Global Product Manager
Responsibilities:
- Defined vision, mission, core values, SWOT analysis, yearly objectives, long-term goals for eTools products.
- Lead and ensured that eTools products are thoroughly scoped, designed, and deployed in a SAFe Program increments that meet the needs of country stakeholders.
- Created and owned strategic product roadmaps to drive user acceptance and highlighted differentiating features.
- Incorporated user feedback, lead prioritization criteria with a focus on user value, complexity, and cost.
- Drove new product development from conceptualization, design, development to launch, mitigated project risks facilitated delivery within timeline, scope, and quality.
Confidential - Washington DC.
Sr. IT Delivery Lead
Responsibilities:
- Provided AI predictive solutions giving strategic insights on prescription costs and utilization trend.
- Drove feature engineering, feature attribute selection for the AI, ML models for demographics, vitals, labs, medications, clinical events, healthcare utilization, and comorbidities.
- Drove consistent model, evaluation, deployment and delivery for batch and real time use. Provided clinical insights for the top 15 therapeutic classes and top 10 specialty prescription drugs.
- Informed Provider programs by episode treatment groups. Communicated insightful results.
- Provided deep insights of patients, markets, stakeholders, competitors, brands to drive competitive advantage.
Confidential - Minneapolis, MN.
Sr. Program Director - Strategy & Innovation
Responsibilities:
- Spearheaded program strategy, planning, design, and implementation for the integrated healthcare delivery system for the BI IBM Curam Social Program Management Platform for MNsure, Telehealth, MMIS, Mobile Apps.
- Collaborated with sales, marketing, IT operational, and business partners, supported end-to-end product management including enterprise planning, reporting and dashboard development, milestone tracking.
Confidential, New York, NY
Sr . Program Manager
Responsibilities:
- Enforced quality control and FDA compliance for clinical trials, NDA submissions and Electronic Data Management Systems (EDMS). Provided comprehensive analysis of global key industry developments.
- Defined product vision in support of Continuous Quality Improvement (CQI) program standardizing the compilation of data from various enterprise systems, supplying quality data over time for performance initiatives.
Confidential - South Portland, ME
Sr. Business Analytics Lead
Responsibilities:
- Championed delivery of a next-generation product- NexGen, for HHS and commercial payers with accountability for scope, strategy, requirements, use cases, business rules, interfaces, reports, and business process modeling.
- Responsible for Pharmacy POS Transactions, Clinical, ePrescribing, Pro-DUR, Retro-DUR, Claims, Pricing, EDI, Utilization Management and Prior Authorizations enhancements.
Confidential - Salt Lake City, UT
Sr. Program Manager - Strategy & Innovation
Responsibilities:
- Centricity Enterprise- Optimized patient care by achieving fully transparent 360-degree view of clinical data from electronic health records, personal health records, claims, and regional health information exchanges.
- Lead product integration management plan & administered recipient portfolio management systems consisting of member diagnosis, enterprise, plan instructions, prescriptions, and provider messages.