SUMMARY:

• Strong analytical and conceptual thinking skills Strong verbal/written communications skills Dependable, Enthusiastic and Adaptable Strong interpersonal, organization, planning and time management skills
• Strong attention to detail Decision making & negotiation skills Excellent Customer Service Skills Team Player Bilingual skills in Spanish and English. Read and understand conversational Portuguese
• Problem solving skills Ability to communicate with internal/external stakeholders, customers and vendors effectively IT Professional with strong analytical skills with many years working in business analysis, effectively managed multiple stakeholders working remotely and managing remote teams.
• Background in system design and software development. Background in process improvement, system development life cycle, system integration, system migration, system customization, system rollouts, system upgrades.
• Worked with agile engineering teams in web e - commerce, API and backend application development, implementation and roll outs for enterprise software over oracle and SQL databases. Worked with waterfall and other mix methodologies. Skilled at writing detailed documentation and software requirements specifications, use cases, wireframes and mockup. Background using defect-ticketing software (such as JIRA, lotus notes, etc.) to document software defects for development teams.
• Background in user . Managed projects, budget, vendors, coordinated RFPs/RFIs, contracts, etc. Identified and created changes to the system that allowed the company to be fully operational 24 X 7 Designed and developed global e-commerce and commercial system that was rolled out in different countries and for first time at my company that reduced development time and cost in 90% Analyzed system issues, troubleshoot and resolved more than 3,000 tickets

TECHNICAL SKILLS:

• Systems: WEB, Enterprise e-Commerce Jenkin, Next wave & Blue Martini, JD Edwards, Fourth Shift, Oracle EBS, SAP, BIPICS, BI impromptu power play, CMS, CRM, Vertex, Cyber Source/CPM
• Technologies: IBM, Oracle, SQL, Java, .net
• Email Platforms: Outlook, Lotus Notes
• Tracking Tools: Jira, Kanban, lotus notes
• Project Management: Microsoft office tools, Jira Atlassian, Share Point, office 365, Microsoft team, zoom.
• Methodologies: Waterfall, Agile/Scrum framework
• Wireframing Tool: Balsamiq, Visio

PROFESSIONAL EXPERIENCE:

Confidential , Orlando, FL

Worldwide IT Manager Business Analysis

Responsibilities:

• As product owner and business analyst created and Implemented advanced strategies for gathering, reviewing and analyzing business requirements and cost effective solutions. Created conceptual prototypes and mock-ups. Documented business requirements, Gaps and process flows. Worked on system design and FSD. Ensured all requirements were documented as user stories, defects, functional application design and functional testing scenarios. Prioritized requirements.
• Worked in the project plans for the development of new applications. Applied Scrum Master Skills on sprint planning, sprint backlog refinement, sprint review and Sprint retrospective meetings.
• Worked with .net Development team and architects on custom applications solutions and interfaces over oracle SOA, worked with the development team and users in POC, system testing for the implementation and roll-out of the new Global Project between JENKIN front end and SOA integration with JDE ERP backend.

Confidential, Miami, FL

Program & Project Manager Agile/Scrum

Responsibilities:

• Worked in e-commerce development project in the role of Project manager Scrum Master.
• Worked as Program Manager in several Security projects implementing Product Crypto Complete Data Encryption (Banking PCI Compliance). Coordinated RFPs/RFIs, contracts, etc.

Confidential, Ft. Lauderdale, FL

Project Manager and business analyst

Responsibilities:

• Worked in the international migration project of moving SAP/MES, Primavera and other applications located in Brazil to the hosting location in Dallas Texas. Coordinated RFPs/RFIs, contracts, etc.
• Managed project of outsourcing management services for the whole Enterprise infrastructure environment. Worked in infrastructure security remediation project for vulnerabilities in the infrastructure environment and VPN backup line between Brazil and USA.

Confidential, Miami, FL

Manager Business Analysis, Product Solution

Responsibilities:

• Worked with the development team, stakeholders and project manager in a Retail and manufacturing Company for the implementation.
• ERP JD Edwards Enterprise for Financial and Manufacturing modules. Worked in data migration from legacy systems as part of the JD Edwards implementation project.

Confidential

Application Development / Project Leader

Responsibilities:

• Managed system analysts, development team and system administrators for the Oracle EBS department.
• Oversaw project for e-commerce integration between java/oracle and .net/sql application applying agile scrum framework.
• Worked in project for oracle EBS patches and upgrade. Put on track B2B project over oracle SOA. Managed budget, vendors, coordinated RFPs/RFIs, contracts, invoices, etc.

Confidential , Westlake Village, CA

I.T. Director Development and Infrastructure Operation

Responsibilities:

• Led Global Website-ecommerce and CRM project for high volume transactions. Directed vendor selection between Jenkon, Icentris and Next Wave. Worked in analysis and detailed user’s specifications for USA market and the worldwide site implementation.
• Achieved high volume transaction systems and intranet communication stabilization after USA migration to Mexico for Web E-Commerce, core multi-tiered ERP JD Edwards Enterprise.

Director and Project Leader

Confidential

Responsibilities:

• Led and managed complex project of data mapping migration-conversion for ERP JD Edwards Financial-Manufacturing, vertex, Cyber Source/CPM and e-Commerce applications on Blue Martini. Applied Agile Methodology. Ensured PCI compliance and Sarbanes Oxley controls.
• Was involved directly in mapping data migration between systems, system analysis, troubleshooting issues and code review for the migration and conversion of systems.

Confidential , Westlake Village, CA

Director

Responsibilities:

• Acted as product owner and High level project manager in terms of setting priorities, goals, driving processes and motivating people.
• Hands on system analysis, system mapping, data conversion, system testing and troubleshooting.
• Hands on coding, system analysis, system mapping, data conversion, system testing and troubleshooting. Managed budget, vendors, coordinated RFPs/RFIs, contracts, etc.