SUMMARY

• Over 20 years of formal program and project management experience
• Two Masters degrees in Management Information Systems and Communication
• Areas of expertise include web applications, mobile applications, infrastructure, migrations and data separation, application development, digital marketing and interactive sites, databases, multiple projects, large scale implementations (including business readiness), telecommunications, call centers, automotive diagnostic applications and product development, infotainment and embedded systems, continuous integration, sustain/maintenance and help desk operations, ITIL service level management, and training
• Process management, including development of corporate methodologies, use of GM enABLE and SDP - 21 methodologies, Confidential SDM, quality assurance practices, CMMI process maturity, Automotive SPICE, Scaled Agile Framework (SAFe). Lean, SCRUM, and Kanban.
• Experienced with executive level clients, mission-critical, highly visible business projects, multi-million dollar budgets, enterprise-level implementations, and oversight of diverse teams of Project Managers, technical resources, clients, vendors, and stakeholders
• Earned professional certifications in the following areas: PMP, ITIL v3, SCRUM Fundamentals, and Six Sigma White Belt

PROFESSIONAL EXPERIENCE

SCRUM Master and Software Project Lead

Confidential

Responsibilities:

• Contracted to Confidential Land Systems to introduce agile techniques to the Stryker software department.
• Coached and mentored team members in the use of Agile (SCRUM).
• Conducted regular ceremonies such as sprint planning (prioritization), and backlog grooming
• Led product demonstrations after each release.
• Identified stakeholders and worked with product owners to build a backlog and identify acceptance criteria.
• Prioritized and refined user stories in a scaled (SAFE) agile environment.
• Facilitated Sprint Planning with the product owner and development team.
• Managed the migration of code to Bitbucket.
• Conducted reviews and retrospectives after each iteration.
• Provided leadership and support of Stryker and LAV related projects.
• Developed basis of estimates for new scope items.
• Worked with CSCI leads and program management to develop schedules and establish budgets.
• Responsible for delivery of software documentation including SRS, SVD, SPS and related test documentation.
• Attended and participated in project related meetings with the project management team.
• Worked with Systems to support system level requirements allocation and testing.
• Interfaced and coordinated with outside vendors for software support and deliverables.
• Identified, documented and mitigated project risks items.
• Interfaced with SWQA to address audit findings and implement corrective actions.
• Assisted with development of project metrics and measures.
• Prepared and submitted status reports to management.
• Insured all work conformed to software development process improvement and CMMI Level 5 initiatives.
• Created agile processes for iterative development for the software department.

Program Manager and SCRUM Master

Confidential

Responsibilities:

• Contracted to Snap-on Business Solutions to manage a Java embedded systems development program for Confidential Motor Company.
• Managed development for a global program, as well as operational support for a European product already in production.
• Served as Agile Team Facilitator (ATF) in client meetings in order to communicate dependencies between vendors, as well as coordinate with other vendors to manage issues and risks.
• Conducted release planning based on feature priorities determined by the customer’s product owners.
• Participated in feature breakdown meetings and product management team meetings.
• Communicated and coordinated scope changes to understand the impact between teams to ensure a successful handoff of code between teams for integration testing.
• Conducted iteration reviews and product demos to ensure that user stories or defects meet the acceptance criteria of the product owner or the tester who created the defect.
• Coached Java developers on Agile using planning poker and other techniques to ensure all tasks and dependencies are captured in CA Agile Central (formerly Rally) and create more accurate estimates as the team matured.
• Served as SCRUM Master and agile team facilitator (ATF) for multiple teams within a Scaled Agile Framework (SAFe).
• Fostered communication among a geographically distributed team.
• Coached team members to ensure that any defects reported referenced against a user story’s acceptance criteria to ensure that any new requirements were communicated and agreed upon with the customer, estimated, and scheduled according to the feature priorities for the current release.
• Conducted backlog grooming for two different teams to ensure that the scope and business requirements of a user story were clearly understood before they could be planned into am iteration.
• Tracked and managed financials. Conducted monthly financial reporting with the customer at a feature level and reviewed forecasts based on capacity planning.
• Conducted release and iteration retrospectives for process improvement.
• Created custom reports in CA Agile Central (formerly Rally) to show progress against program metrics.
• Ensured consistent data in Rally in order to ensure accuracy of reporting and measurement.
• Led daily standups for multiple teams. Removed impediments for developers to ensure team commitments can be met.
• Represented the Vehicle Communications team in Scrum of Scrums to help resolve issues in a timely manner.

Project Manager and SCRUM Master

Confidential

Responsibilities:

• Contracted at Confidential to manage multiple projects in the areas of Revenue Excellence and ERP systems.
• Coached business and other resources on Agile concepts, as well as created job aids and glossaries.
• Conducted daily checkpoint calls with internal resources and vendors, as well as led month steering committee meetings for stakeholders.
• Led a multi-site (Regional Health Ministry) implementation of Cerner XR for HIM (Health Information Management) and RadNet.
• Managed the upgrade of API from Windows XP to the .NET platform. Reviewed Statements of Work (SOWs) and contracts with the product owner to discover Scheduling and Staffing policies, as well as Time and Attendance.
• Conducted bi-weekly PowerPoint presentations to local and regional CIOs and IS Directors on the impact of employee ID changes to downstream applications due to the Workday project replacing other ERP systems such as Kronos, Lawson, and Sage.
• Used CA Clarity (PPM) and Lawson for project reporting, status, financial reconciliation and purchasing.
• Conducted monthly financial forecasting.
• Worked with the Medicare Bad Debt team to create user stories to develop a scripted report into an application to receive reimbursement from Medicare.
• Managed a project to implement Craneware to integrate with Siemens and Meditech (Client Server and Meditech Magic) for CDM (Charge Data Master) batch processing of claims.