Enterprise Agile Coach Resume

SUMMARY

Extensive background with more than 15 years of proven track record in Agile Transformation, methodology rollout, process adoption and tailoring, technical program management, software product development, software quality assurance, business operations, strategic realignment due to mergers and acquisitions, vendor management, outsourcing, and worldwide off - shoring / near-shoring.

TECHNICAL SKILLS

Platforms: All Windows, UNIX (various legacy flavors) Linux, MacOS, iOS, Android, Amazon Web Services (AWS), Windows Azure, Hadoop / MapReduce / Spark / Hive

Technical Processes: Predictive Analytics, Machine Learning, Data Analytics, Business Rules Engines, Service Oriented Architectures, Business Systems Analysis, Agile Estimation, Agile Planning, Agile Roles, Agile Artifacts and Events, User Story / Use Case and Storyboard Creation, Test Strategy Definition, Big Room Planning and Facilitation, Vendor Management, SAFe©, LeSS, Agile / Scrum / TDD / Cucumber / BDD, Lean Six Sigma, Lean Manufacturing, Toyota Production System, Offshoring, Outsourcing, Nearshoring

PROFESSIONAL EXPERIENCE

Confidential

Enterprise Agile Coach

Responsibilities:

Administered VersionOne and Jira workflows, user management, and 2-week sprint cycles

Confidential

Enterprise Agile Coach / Agile Transformation Consultant

Responsibilities:

Assessed the project execution capacity of the organization and provided recommendations / action plan for process improvements
Conducted Agile / Scrum training sessions across all IT groups and their associated business units
Re-engineered Jira workflows, consolidated Jira projects down to 6 core projects
Established 2-week sprint cycles across all IT projects and implemented portfolio level status reporting along task, time, and financial performance KPIs
Worked directly with the CIO and C-level management team, provided full IT portfolio view of program health, financial status and use of resources through sprint-based dashboards and reports
Re-engineered the Help Desk process and workflows based on ITSM / ITIL, transitioned Help Desk function from Microsoft System Center Service Manager to Jira Service Desk
Developed, documented and communicated project management methodology and PMO standards based on Agile/Scrum/Waterfall and standardized automated status and KPI reporting utilizing Microsoft Power BI
Introduced Scaled Agile Framework (SAFe) to CEO, CIO and C-level management team, proposing Implementation Roadmap and Task Force pilot to evaluate Agile Transition Approach

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