Business focused and strategic Senior Program Manager with extensive experience in a range of industries and a track record of success partnering with Fortune 500 companies to enhance business results. MBA qualified IT professional, with proven ability to implement transformational change and turnaround business performance, increasing market share and reducing costs, demonstrating strong business acumen and commercial understanding. Skilled in identifying business drivers and overcoming obstacles to success manages resistance and gains commitment, employing exceptional communication and interpersonal skills. Adapts to diverse environments, quickly identifying opportunities to add value, and employs appropriate leadership and program management techniques to manage multiple complex projects, exceeding targets.

CORE COMPETENCIES

Strategic Direction and Planning Requirement and Gap Analysis P L Management / Budgeting Contract Management / Negotiations Business Process Re-engineering New Market Penetration Productive Business Partnerships

Service Delivery Initiatives Vendor Relationship Management Onshore/Offshore Management Board level Liaison

KEY SKILLS

Business Results Focus Partners with the business to identify opportunities to improve business results by reducing costs, mitigating risk and increasing market share, with the application of new technologies and processes as the key to success. Achieved cost savings of 1M for Johnson Controls by successfully managing a 2M global IPC Reliability Program for North American Plants using SDLC process. In addition, achieved cost savings of 1M annually through exceptional management of the Emergency Backup System Deployment project, rolled out to 21 plants. The project was recommended to the VP and General Manager of North American Seating Operations JIT for a merit award.

Program Management Manages multiple complex and high value projects, delivering profitable results on time and within budget. Responds with agility and speed to changing requirements, achieving quality outputs to meet current and future business needs, and applying best project management practice. Gained 25 market share for SBC/AT T by successfully managing global initiatives and high profile 1M multiple 8 IT projects in a team size of 60 using SDLC process managed consultants and service providers across the program. Increased customer satisfaction through efficient processes and enhanced system features.

Business Transformation Assesses technology requirements, plans and implements transformational projects aligned with business needs, which deliver profitable results. Engages with all stakeholders, collaboratively gaining buy-in to the roadmap for change and support for its implementation. Achieved cost savings of 1M for Allstate Corporation by successfully managing a 250K Strategic Law Regulatory Technology assessment and roadmap project in partnership with external Vendor Huron Legal. Achieved a major shift from each of the 10 different functional areas using separate systems, to their use of a common operating platform, reducing costs, improving communication and consistency of service delivery.

Leadership Motivational leader, driving the team to achieve targets and maintain high standards for quality and delivery. Leads cross functional teams, employing a participative style to encourage ownership of solutions and sharing of ideas to produce optimum results. Provides guidance and development encouraging continuous learning offers thought leadership through lectures and published articles. Adapts to changing environments and diverse cultural expectations with agility employs exceptional communication and negotiation skills to align multiple stakeholders with achievement of goals.

CAREER HISTORY

• Dawn Food Products provides bakery owners with quality commercial food service products for bakery management.
• Managing close to of a billion dollar revenue generating business projects within PMO project team size of 50.
• Carrying out projects including establishing and winning new icing business, improving existing icing business, improving plant efficiencies, establishing plant capital improvements, introducing several new edible decoration items in the market, generating a new facilities sourcing strategy and implementing BI reporting strategy in the Procurement, Trade/Commissions/Rebates functional areas across the enterprise. Project budget s in the upper 20M.
• Achieved a potential market opportunity of 19M for Dawn Food Products by successfully managing the delivery of Cake boss edible decorations to 1000 Michaels' stores in the US by Easter of Year 2014.
• Won a 25M Icing business with SAM's Club in the US in the First Quarter of 2014 by successfully managing the icing bid project.
• Achieved 10M cost savings through Pamera capital improvements project.
• Successfully transformed company into market and acquired more automated structures.

• Directed a 250K Strategic Law Reg Technology assessment and roadmap project in Partnership with external Vendor Huron Legal consolidated the system, eliminated duplicate software and hardware licenses, saved 1M costs, and facilitated improved practices.
• Successfully managed, using SDLC process, a portfolio of 10 global projects worth 1M in a Strategic 1099 Program containing around 20 projects. Achieved 1M cost savings.
• Delivered a 200K Strategic 1099 2012 Year end Process receiving good customer feedback and reducing costs by 2M.

• Managed, using SDLC process, a 2M global IPC Reliability Program for North American plants. Achieved cost savings of 1M
• Successfully managed the Plantstar MES for Interiors project, the EBS Deployment Project and managed the JIT Scheduling, Lot Trace and ePicking Projects worth 2M. EBS Deployment project which was exceptionally managed had been recommended for merit award to the VP and General Manager of North American Seating Operations JIT .
• Provided mentorship in project management for Trim Production Scheduling Apollo project.

• Achieved cost savings of 1M for KOHL'S Corporation by managing the upgrade of Business Objects to a newer version using SDLC process across the enterprise globally establishing business continuity.
• Achieved cost savings of 2M for KOHL's corporation by managing the upgrade of Message Queue to a new version across the enterprise establishing business continuity in a mainframe and midrange environment.

• Achieved cost savings of 1M for ACE Hardware Corporation by establishing ERP/SCM solution provider and infrastructure service provider selections for 10M Store Technology Solution global project using SDLC process.
• Interfaced with Microsoft, SAP, IBM and HP Senior Executives for obtaining solution and pricing information for the ERP/Supply Chain/Logistics System for the Store Technology Solution Project.

• Reduced rework by 50 , saving TTX 2M annually by establishing project management policies along with SDLC processes for a new PMO group.
• Mentored Project leads on 5M Car Characteristic and Business Directory global projects by providing guidance on project management in a mainframe environment.
• Created Requirements Traceability Matrix and Deliverables Checklist templates for the PMO group.
• Initiated the creation of meeting minutes across projects thereby establishing process improvement across the enterprise.

• Increased resource utilization 50 and cut unnecessary expenditures by implementing rigorous project management processes across the enterprise, saving 1M annually.
• Managed the successful migration of the October 2007 through March 2008 releases of the more than 20M highly visible global Marketing Resource Management MRM ecommerce/CRM project using SDLC process. The Marketing Resource Management project accommodated the business rules from the merger of Sears and Kmart and catered to 50 users.
• Created WBS for the full project management lifecycle. The MRM project contained Marketing Planning, Finance/Accounting, Promotional Planning, Media Production and Reporting Tracks.

• Brought Tier1 global 1M HMO Illinois Data Cleansing project on time and under budget for Blue Cross Blue Shield of Illinois by enforcing SDLC processes saving BlueCross 1M annually.
• Led Configuration management initiatives across BlueCross and was responsible for enforcing SDLC processes in the project aligned with the organization's long term vision.

• Saved Bank of America 1M annually by successfully leading enterprise wide document management solution initiatives.
• Managed Process improvement, global AAA Right Fax projects and miscellaneous enhancement projects using SDLC process. The project involved the management of: gathering of system requirements, development and execution of test scripts, timelines and project status.
• Initiated the creation of meeting minutes and weekly status reports across projects thereby establishing process improvement across the enterprise.

• Gained 25 market share for SBC/AT T by successfully managing global initiatives and high profile 1M multiple 8 IT projects in a team size of 60 using SDLC process. The projects involved Ordering, Provisioning, Billing, Financial applications/systems including AT T Light Speed and Infrastructure strategic initiatives.
• Managed consultants and service providers in the program or project management capacity. Infrastructure management initiatives involved the research, selection, installation of telecommunications infrastructure and service inventories including cost- benefit analysis.
• Enhanced Quality or IT Governance initiatives by performing 10 enterprise wide Quality audits for AT T and was instrumental in establishing best project management practices across AT T. Used AT T's Express Methodology now called ITUP as part of the best project management practices.

Generated 1M in annual cost savings for Albertsons/Supervalu Inc., by successfully leading 1M 3 global SCM projects with 5 to 7 direct reports using onshore-offshore model and SDLC process.

• Managed a project for the client Sprint PCS/Sprint Nextel that offers a comprehensive range of wireless and wire line communications services bringing the freedom of mobility to consumers, businesses and government users.
• Responsible for project management, requirement analysis and systems analysis.
• Generated cost and schedule variance metrics for global 17 projects for executive level weekly review.
• Monitored time and expenses for projects.
• Responsible for approving time and expenses for over 20 resources.