Senior Project Manager Resume

SUMMARY

Instrumental Senior IT Leader bringing 18 years of experience achieving ambitious goals in challenging environments. Diligent, influencer, forward - thinking and adaptable to dynamic company, client, and project needs. Successful at motivating teams within cross-functional and matrixed environments to meet complex and demanding timelines.

AREAS OF EXPERTISE

Strategy & Transformation Lead
Cost Control/Financial Management
Conflict/Risk Mitigation
Project Methodologies & Life Cycles
Client Liaison/Relationship Development
Change Agent
Process Improvement/Redesign
People/Team Management
Communication & Presentation Skills
Business/Technical Acumen

TECHNICAL SKILLS

Methodologies: SAFe Agile, Scrum, Kanban, DevOps, Waterfall, Hybrid, PMI, SDLC, PMLC

Tools: SharePoint, Google Docs, Google Sheets, MS Excel, MS Project, SAP SuccessFactors, PeopleSoft, Jira, Confluence, IBM Blue Works, Clarizen, Qualtrics, Tableau, QlikView, Micro Focus (HP) Quality Center, PAS-X, ERP, MRP, MES, Smartsheets, OpenText

Technical: AWS, SQL, Integration Protocols (API, sftp, smtp) Microapps, Microservices, .NET, Java, HTML, CSS, COBOL, JCL, VB Script

PROFESSIONAL EXPERIENCE

Senior Project Manager

Confidential

Responsibilities:

Orchestrated enterprise projects within strict timeframes and budget constraints by solving complex problems and working closely with executive leadership from conceptual to delivery.
Managed timelines, KPIs, risk management and mitigation, stakeholder partnerships, translation of requirements to technical specifications, change management, scope execution, allocation and diverse people management (15+ technical/functional), and tailored status reporting.
Successfully managed US Digital Transformation cloud implementations including SAP SuccessFactors, SABA, Onboarding (ServiceNow), Qualtrics, OpenText and Avature.
Facilitated transformation process redesign sessions factoring in optimization opportunities including AI, reporting and analytics redesign, industry best in practice concepts.
Responsible for the strategic/operational business case development of Digital Transformation roadmap, budget forecasting and project proposals to Executive Leadership.
Facilitated Executive Governance and Steering Committee sessions to ensure alignment with stakeholders across matrix and cross-functional environment; liaison for Engineering, Deployment and Quality, Product Steering Committee, Legal and Risk, Security and Stakeholder CoE organizations.
Initiated, implemented, and trained Digital Transformation organization on agile methodology framework for enterprise solutions.
Maintained legacy application portfolio including enhancements, upgrades and scheduled maintenance for Talent Management organization.

Senior Project Manager

Confidential

Responsibilities:

Planned and executed all Agile project-related activities for large-scale client engagements of loan origination transactional solution.
Conducted Agile training sessions for clients as assigned Agile Lead and Scrum Master.
Created and maintained project documentation including project plans, RACI diagrams, RAID logs and status reports for leadership.
Subject matter expert for functional and technical teams; responsible for oversight, prioritizing work assignments, monitoring progress; defined development best practices for solution design and issue remediation.
Facilitated quality assurance testing to ensure adherence to client objectives and requirements; point of escalation to coordinate resolution of critical risks, and technical roadblocks
Liaised with Fortune 500 stakeholders to identify and define requirements, scope, objectives, and success criteria.

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