SENIOR BUSINESS SYSTEMS ANALYST / PROJECT MANAGER Resume

SUMMARY

Senior level IT Professional with extensive experience. Full system development life cycle analyst having participated in all aspects of the IT Project Process.
This experience has been attained from being a consultant for a number of years as well as working for private corporations.
Highly motivated, self - starter that thrives on learning new technology and systems. Very strong work ethic taking great pride in what I do and can provide to the organization I am working for.
Business analyst with excellent customer service ‘can do’ attitude skills and a knack for solving problems.

TECHNICAL SKILLS

LANGUAGES: K2 Blackpearl Core, K2 SmartForms Builder, OpenText Process Suite 16 and older versions (10.x) aka Cordys, C#, Microsoft Visual Basic, Oracle, SQL Server, Java, JavaScript, HTML, XML, PowerBuilder, SQL Server Reporting Services

Databases: Oracle, SQL Server, DB2

Operating Systems: Windows (all flavors), DOS, OS2

Business Process Management: OpenText Process Suite (Cordys), K2 BPM, Alfresco

Reporting Services: SQL Server Reporting Services, BIRT, Crystal Reports

Other: Microsoft Office suite

PROFESSIONAL EXPERIENCE

SENIOR BUSINESS SYSTEMS ANALYST / PROJECT MANAGER

Confidential

Responsibilities:

Interact with numerous business stakeholders across enterprise verticals.
Document business functional requirements translating these to technical requirements, and use cases, to various technical resources.
Create use cases from stories to firm up business requirements and ensure stakeholder deliverables.
Manage enterprise critical financial data loads and analysis ensuring procedures and timelines are adhered to.
Streamline and improve existing analytical processes making them much more efficient and effective.
Document processes and procedures ensuring they follow business standards.
Manage development teams utilizing a variety of project management methodologies.
Manage project life cycle ensuring delivery is as the business expected.

SENIOR BUSINESS ANALYST / DEVELOPER

Confidential

Responsibilities:

Exposed to numerous industries and challenging projects expanding my business analyst acumen and customer service orientation extensively.
Learned numerous new technologies quickly and efficiently to provide POC’s for clients and or training members of my team.
Led a team to develop a new interdepartmental change request system for a large insurance firm. This was a start to finish project that included training. The new process has increased their productivity by 300%.
Team lead and developer for a change management system for a large engineering firm.
Established excellent rapport with clients and business units while engaging in the projects providing the business analyst liaison between the client and tech team.
Participated in a beta test for Entity Modeling. Only one of a few vendors allowed to do so. Instrumental in debugging and making suggestions for their software and credited for where it is today.
Managed numerous projects utilizing different project management methodologies.
Mapped numerous tables/fields to form UI’s for process execution. Very strong knowledge of programming methodologies and execution.

SENIOR PROGRAMMER / BUSINESS ANALYST & EDI SPECIALIST

Confidential

Responsibilities:

Team lead and developer focused on enhancing, maintaining, and changing the trucking dispatch system in place written in powerbuilder utilizing Oracle and SQL server databases.
Created numerous ancillary systems from otherwise manual processes improving overall production significantly.
Worked with all internal business units translating requirements into tech designs and implementations.
Led a team to convert over 200 EDI clients to a new translation system in less than 6 months. This saved the company thousands of dollars since their contract was out with previous vendor. This was accomplished while still maintaining the same level of response and service to inside business clients.
Engaged, on numerous occasions, several projects simultaneously maintaining priority efficiently.

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