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Program Management Resume

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Denver, CO

SUMMARY:

  • Certified, seasoned project management professional with 20 years of measurable, progressive success.Advanced cross - functional leader and collaborator within waterfall, agile, and hybrid environments.
  • Expert translator of written/verbal material throughout cross-cultural and multi-level audience.
  • Full project life cycle manager to include risk, budget, schedule, resources, and procurement.
  • Relentless self-learner with intense passion for technology & disruptive value innovation.

TECHNICAL SKILLS:

  • Six Sigma
  • ITIL 4
  • DevOps
  • SDLC
  • Team Development
  • Emotional Intelligence
  • Risk Management
  • Research & Analysis
  • Quantitative Analytics
  • Conflict Resolution
  • Agile Methodologies
  • Cost/Benefit Analysis
  • PostgreSQL
  • Salesforce
  • HTML/CSS
  • Adobe Suite
  • Alteryx
  • Python
  • Jira
  • SQL
  • Microsoft Access
  • Microsoft SharePoint
  • Microsoft PowerPoint
  • Microsoft SQL Server
  • Microsoft Excel
  • Microsoft Power BI
  • Microsoft Project
  • Microsoft PowerPivot

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

PROGRAM MANAGEMENT

Responsibilities:

  • Mitigate risk & change controls through broad technical, financial, and business disciplines
  • Define best tools & resource paths for internal/external projects ranging from $10K - $100M
  • Product ownership of multiple/simultaneous sprints including deep stakeholder engagement
  • Decreased ops cost 70% through identification, planning, & execution of software enhancements
  • Spearheaded $14M staff augmentation project through Agile coaching/standups/retrospectives
  • Increased revenue by 11% through the restructuring of operations & procurement controls
  • Facilitated SOC II implementation including backlog grooming and compliance management
  • Planned companywide reporting restructure through multi-team Scrum evangelism & support
  • Negotiated $30M contract to include charter development through ops integration
  • Partnered with key stakeholders to design & develop a cutting-edge document review system

PROGRAM/PROJECT MANAGER

Confidential, Dallas, TX

Responsibilities:

  • Responsible for product design through delivery of $20M online investor software tool
  • Successfully implemented internal candidate vetting tool reducing labor cost by 80%
  • Achieved 14% growth through full life cycle project management of client staffing model
  • Measured, analyzed, planned, and managed the execution of dynamic operations QC platform
  • B2B Valuation, Market Intelligence, Risk & Change Management
Confidential, Dallas, TX PRODUCT/PROJECT MANAGER Responsibilities:
  • Identified opportunities & created cost/benefit models totaling $300M in revenue Developed client-facing website to include regulatory, customer, & accounting requirements
  • Directed $37M acquisition of 300 staff, office space, equipment, & $30B in assets for top 5 bank Assisted technical team in translating client operational data into validated product solutions
  • B2B Construction, Remediation, Inspection, Investor Analytics
Confidential, Minneapolis, MN VP BUSINESS DEVELOPMENT Responsibilities:
  • Oversight of $120M in residential & commercial construction projects across the United States
  • Direct liaison to all clients including banks, investors, and government-sponsored enterprises
  • Managed financial & operational components for $22M client-facing technology platform
  • Developed scope, budget, and resources for hundreds of ongoing projects from $5k - $5M
AVP OPERATIONS Confidential, Beaverton, OR Responsibilities:
  • Managed integration of staff/resources during 2 multi-billion-dollar company acquisitionsCoordinated team production management tool increasing performance by 300%
  • Analyzed all vendor/procurement models, pricing, and tools for continual process improvement
  • Led 270+ line-level production/management staff, support, and deep vendor/partner network
  • B2C 2nd Mortgage Origination, Servicing, Liquidation, Oversight
Confidential, CO/Beaverton, OR DIRECTOR OPERATIONS Responsibilities:
  • Redesigned staff rewards & recognition program improving efficiency & inclusiveness
  • Created & managed cross-functional development of leadership tools reducing attrition by 2% Improved customer satisfaction by 30% through a closed-loop feedback model and robust analytics Partnered with multiple teams to

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