SUMMARY:

• Technical proficiency coupled with business savvy
• Extensive experience in solution architecture, business analysis and requirements engineering
• Broad experience in multiple industries emphasizing telecommunications
• Familiar with full range of OSS and BSS
• Experience working in ISO 9000 and CMMi Level 3 and Level 4 environments
• Experience with the full Software Development Life Cycle (SDLC) including client interface, requirements analysis, design, coding, testing, integration, implementation and user support
• Familiar with Agile and Waterfall software development methodologies including SCRUM
• Currently pursuing SCRUM Master
• Leadership, coding and project management experience
• History of delivering projects on time and within budget
• Ability to understand clients’ needs, manage their expectations and keep them happy
• Track record of designing and developing effective and user - friendly programs and systems
• Experience delivering engaging presentations/demonstrations to groups of diverse individuals including executive management
• Work history that includes extensive domestic and international travel
• Ability to communicate effectively with both technical and non-technical individuals
• Analytical approach to problem-solving
• Diligence and willingness to go the extra mile
• Innovation and creativity in developing new technologies
• Experience preparing material and delivering classes
• Team player

TECHNICAL SKILLS:

• Software: MS Office (Word, Excel, PowerPoint), MS Visio, MS Outlook, MS Project, WebSphere Business Modeler, iRise
• Programming Languages: PL1, COBOL, C, FOCUS, Fortran, REXX, Shell Scripts, BASIC
• Telecommunications Technologies: FTTP, MTOSI, SONET, SDH, SS7, VoIP, VPN, CDMA, GSM, TDMA, TMN, Network Inventory, Provisioning, Network Monitoring, Common Language
• Telecommunications Systems: IVAPP, BAAIS, Nautilus, CoA, TT2.0, NMA, TIRKS, NSDB, WFA, MetaSolv, CIRAS, Amdocs, OnePlan, GIOM, EFMS, USRP, DBOR/GCP, BusinessDirect, vRepair, ITM - PRM, Actiview, SOAC, UB, SSP, CoFEE, VASIP, Aepona, NMF, CABS, RiBS, MDR, uCSR, PCAT, OSS, BSS

PROFESSIONAL EXPERIENCE:

Confidential , New Jersey

Project Manager

Responsibilities:

• Upgraded and modernized phone system for synagogue office and associated daycare facility to a cloud-based system
• Researched alternatives
• Produced cost-benefit analysis
• Selected vendor
• Gained approval of Executive Director, President and Board of Trustees
• Tested new equipment and service
• Oversaw migration to new cloud-based services
• Continue to administer all telecom needs
• Contributed to efforts to upgrade Temple’s computers and WiFi
• Member of Technology Committee and Safety & Security Committee

Confidential, New Jersey

Solution Architect - Consultant

Responsibilities:

• Interfaced with Project Managers, developers, testers, and the business (up to and including VP level) to determine the best approach for an end-to-end solution to a business need across multiple applications including cloud applications
• End-to-end solutions included Order Management, CRM, Service Assurance and Billing systems
• Integrated multiple systems developed in JAVA and .Net using Web Services, Micro Services, APIs, third-party cloud-based applications and other methods
• Modernized multiple processes including migration of legacy systems to cloud applications
• Involved in the entire software development process from business requirements through production
• Used my knowledge of Confidential, Ericsson and iconectiv systems and consulted with fellow Solution Architects to develop High-Level Architecture documents and review them internally and externally
• Involved with projects as needed through project completion to resolve conflicts that arose
• Projects satisfied business requirements for wireline, wireless, network and marketing parts of the business
• Analyzed project requirements to develop OOM, LOE and T-Shirt size estimates
• Negotiated with the business to establish realistic expectations for priorities and due dates
• Worked with both Agile and Waterfall projects, and both User Stories and Business Requirements
• Used multiple tools to complete my work including Word, PowerPoint, Excel, Visio, JIRA and Outlook

Confidential, Highland Park, NJ

Project Manager - Consultant

Responsibilities:

• Managed the NMA System migration piece of the larger migration from MetaSolv and CIRAS to TIRKS
• Migration involved extracting data from MetaSolv and CIRAS to load into TIRKS and downstream systems including NMA
• NMA is a network monitoring service assurance system
• Worked with different parts of Confidential business to prepare and validate the NMA system and database prior to cut
• Worked with Ericsson partners to get their assistance as needed and contracted for
• Coordinated all project activities including scheduling and facilitating conference calls and meetings
• Tracked project status and kept management apprised
• Reported and followed up on any problems that arose including escalations when necessary
• Successfully cut Nevada network monitoring over to the new NMA system loaded with data from TIRKS
• Used Microsoft Project

Confidential

Solution Architect - Consultant

Responsibilities:

• Architected custom software and hardware IP video solutions driven by customer needs
• Integrated multiple systems developed primarily in JAVA and .Net using Web Services, Micro Services, APIs and other methods
• Reverse engineered JAVA code and documented its function
• Defined solutions and their respective architectures for specific customer engagements
• Modernized multiple processes including migration of third-party legacy systems to new applications and cloud applications
• Involved in the entire software development process from business requirements through production
• Worked with Salesforce.com and CRM systems
• Designed software solutions involving multiple software platforms including databases and APIs
• Participated in RFP evaluations and responses for multiple potential customers
• Provided both pre-sales and post-sales technical support
• Interfaced heavily with customers as well as Program Managers, Delivery Managers and Directors

Confidential, New Jersey

Solution Architect - Consultant

Responsibilities:

• Worked on the Confidential and the Xfinity WiFi rollout projects.
• Developed Architectural Diagrams and Sequence Diagrams.
• Learned how to use DOORS and Rally to enter and track requirements and user stories.
• Researched multiple alternative approaches to potential solutions.
• Negotiated interfaces and data flow between multiple OSS and BSS applications.
• Integrated multiple systems developed in JAVA and .Net using Web Services, Micro Services, APIs and other methods
• End-to-end solutions included Order Management, CRM, Service Assurance and Billing systems
• Modernized multiple processes including migration of legacy systems to cloud applications
• Involved in the entire software development process from business requirements through production
• Developed and delivered multiple presentations as necessary.
• Led and participated in multiple conference calls, meetings and JAD sessions.
• Became familiar with multiple Comcast Activation, provisioning, Xfinity Internet and WiFi applications
• Worked in an Agile development environment including two-week sprints and daily SCRUMs. Served as SCRUM Master on a rotating basis.
• Developed and maintained the spreadsheet used to collect, analyze, manipulate and maintain estimates of level of effort and associated costs for the various involved application development and testing groups. The spreadsheet tracked estimates for requirements, design, coding and testing phases. It also tracked costs for contractors vs. full-time employees and for capital vs. operational expenses. Multiple summary levels were produced by application, department and functional area.

Confidential, Jersey City, New Jersey

Solution Architect - Consultant

Responsibilities:

• Developed and Modified High-Level Designs and/or Architectural Diagrams for six projects involving end-to-end solutions across multiple applications.
• Solutions sometimes included interfaces to and from third-party vendors
• Modernized multiple processes including migration of legacy systems to new applications and cloud applications
• Involved in the entire software development process from business requirements through production
• Integrated multiple systems using Web Services, APIs and other methods
• Conducted research when necessary to develop solutions.
• Validated proposed High-Level designs with business community, enterprise architecture and subject matter experts for involved applications.
• Led and participated in multiple conference calls and meetings.
• Modified and baselined an interface document for an interface with a new third-party vendor. Another Solution Architect who had left the company had developed the draft document.
• Became familiar with multiple Confidential applications as well as their Enterprise Architecture.

Confidential, Middletown, New Jersey

Solution Architect/Enterprise Architect

Responsibilities:

• Developed and Modified Solution Approaches for five large projects involving multiple applications from order entry, provisioning, taxing, billing, etc. Solution Approaches identify all involved applications, and what high-level changes need to be made. It is used to drive cost and time estimates for doing the work.
• Developed High Level Solutions for Change Requests to existing projects. High Level Solutions identify impacted systems and are used to get HOMs (High Order of Magnitude cost estimates). These HOMs are used to determine whether to proceed with the Change Request.
• Researched multiple alternative approaches to potential solutions.
• End-to-end solutions included integrating multiple systems using Web Services, APIs and other methods
• Solutions sometimes included interfaces to and from third-party vendors
• Developed and delivered multiple presentations as necessary.
• Led and participated in multiple conference calls and web conferences.
• Became familiar with multiple Confidential &T OSS and BSS applications.

Confidential, Basking Ridge, New Jersey

Solution Architect/Enterprise Architect - Consultant

Responsibilities:

• Developed High-Level Designs (HLD) for End-to-End Enterprise Architect solutions across multiple applications including interfaces between applications
• End-to-end solutions included Order Management, CRM, Service Assurance and Billing systems
• Solutions enabled Confidential to sell new products (from third-party vendors) and launch new wholesale and retail marketing campaigns
• Affected web-based portal applications as well as ordering, workflow, provisioning, database, billing, expense settlement, revenue journalizing and sales rep compensation systems developed in Java
• Solutions included interfaces to and from third-party vendors and other system integrations
• Facilitated HLD development and review sessions
• Participated in Detailed Design review sessions to ensure individual applications’ designs properly supported the HLD
• Made presentations to senior and middle managers to inform them of design details and to answer escalations when necessary
• Worked closely with project managers, business representatives, business analysts, developers, testers, senior and middle managers