SUMMARY:

• Portfolio Management | Performance Management | Employee Development | Collaborator | Negotiator & InfluencerHealth Recovery Process & Documentation | Forecasting | Budgeting | Relationship Management | Change Management Agile, Interative & Waterfall Methodologies | Resource Prioritization | Resource Management
• Portfolio Management Professional (PfMP) - In progress (testing vendor delayed due to pandemic), Certified Project Management Professional (PMP), SAFe Agilist (SA4), Agile Scrum Master (CSM), and Scrum Product Owner (CSPO) with deep knowledge of portfolio management practices. Portfolio Management
• Expert leading reviews to enable pipeline, active and completed project success for complex infrastructure and application programs. A strategic, motivational leader who thrives in large, cross-functional teams, exceptional staff development, coaching and mentoring of project teams. Known for implementing value delivery frameworks that exceed timeline and budgetary portfolio targets.

TECHNICAL SKILLS:

• Confluence | Clarity | Project | Jira | Citrix XenApp | ETL | Database Management Systems | MicroStrategy | Neteeza| Oracle Cloud |SAP HANA (S4) | AWS | MICROSOFT DYNAMICS | Informatica | Eclipse | Exadata Data | IBM InfoSphere Guardium | Oracle Identity Manager | Hogan CIS | Thompson BETA | PeopleSoft | MS Office| Mercury Quality Center | TIBCO | JBOSS | uDeploy | Jenkins | MCHUB | UNIX | Solaris | LINUX | VMware | Storage | Messaging Queue

PROFESSIONAL EXPERIENCE:

SENIOR PROGRAM-PROJECT MANAGER/ SOLUTIONS ARCHITECT

Confidential, Atlanta, GA

Responsibilities:

• Championed the mitigation of program risks and acted as a catalyst for innovation; generating practical, sustainable and creative options to solve problems and create business opportunities, while maximizing existing resources to improve profitability and valued solutions to customers.
• Led multi-department project teams with oversight and responsibility for building naïve cloud systems, infrastructures, and retiring outdated telecom equipment.
• Advised portfolio stakeholders on defined PPM processes and strategies to foster accountability for program documentation, timeline, budget and quality.
• Managed architecture runways and infrastructure enablements for enterprise-wide full SAFe effort.
• Developed forecasts and monthly budgets, manage portfolio costs, and track expenses to deliver on-budget.
• Successfully led and program managed >12 implementations for Cloud (Oracle, SAP HANA, AWS, and Azure), BI, CRM, Big Data, and ERP platforms, aligned to Digital Factory, Mobile Office, Salesforce, Digital Web and Mobile distribution solutions, Application integrations, Enablement and Transformation Roadmaps, and UI/ UX Studios.
• Managed direct portfolio needs consisting of 20+ applications for a data center consolidation. Established cross-functional alliances to assess, advise, plan, design, build, and implement data center VMware solutions to transform, consolidate, relocate, and optimize application performance before migrating application to new data center.
• Received recognition for the integration of six projects into a $30M telecom technology lifecycle upgrade program that spans three states and 40 project team member oversight; implementing vendor accountability strategies that enable team recovery of a $10M funding deficit; development and management of a comprehensive five-year program plan. Cultivated staff development and strategic recruiting methods to meet portfolio needs.

ASSOCIATE DIRECTOR/PROGRAM-PROJECT MANAGER/ SOLUTIONS ARCHITECT

Confidential, Teaneck, Nj

Responsibilities:

• Successfully executed 15 Cloud-based technological solutions with 20-50 project team members; established a portfolio approach for line of business projects that earned application owners’ trust and increased enterprise efficiency by 50%.
• Directed automation and continuous software improvement of 50+ applications, Big Data, middleware configurations, and database changes spanning 8 lines of business in development environments.
• Increased sales by $128M with adding website features that automatically notified customers when specific items were low.
• Expanded capacity and boosted application functionality by adding 125+ physical and virtual servers, and TDM to SIP technology conversion, including virtual and physical servers. Decreased startup time from 8 to 2.5 hours for selling-critical applications.
• Prevented night shift shutdowns and improved real-time tracking by updating 5,600-server/equipment repository and created an annual Oracle service maintenance calendar.
• Managed cloud and infrastructure programs with budgets ranging from $2M-$50M. Controlled costs, mitigated risks, negotiated contracts, managed third-party requests, and reported to CIO, CEO, GVP, SVP, Directors, and other stakeholders.

SENIOR PROGRAM-PROJECT MANAGER

Confidential, Eden Creek, MN

Responsibilities:

• Winning program/project management oversight and technical leadership in analysis, development, and delivery of business requests, issues, and requirements.
• Liasion between business and IT at the inception of projects; provided ongoing support to business partners.
• Successfully supported the build of an Oracle technology center in Pierre, SD.
• Developed and managed project plans to on-time successful completion from request for proposal to product delivery.
• Successfully implemented, migrated, and launched for various clients data centers, Informatica, OBIEE, Billing Systems (ICOMS, Lawson, CSG, & Amdocs), AIX, Customer Care Applications (IVR Call Data), DB2, BI, Siebel Financial, Sales, Call Center.
• Successful track record collaborating and driving to outcomes, implementing process improvement, alignment with organizational digital experience, and ensuring operational readiness across multi-disciplinary teams and external partners.
• Provided consulting to business and technology organizations on best practices for BI to ensure maximum value and actionable information is delivered
• Implemented deep knowledge of business/ technology practices and principles of systems analysis, planning, design, and problem resolution.
• Led Data Warehouse/Information Delivery development and support, including data requirements, data transformation, specifications for data extracts and loads and production support.
• Transformed IT departments with the significant practical and theoretical project management experience, including a strong knowledge of SOX, PMI and CMMI concepts and tools.
• Identified concerns in database management and extraction processes. Bridged communication gaps between business unit and IT to prioritize defects and enhancements.
• Collaborated with business and technology stakeholders to understand the scope and requirements for the effort.
• Drafted detailed plans and status reports that identified phases, deliverables, milestones, and resources to meet specifications.
• Team collaboration to identify and mitigate project risks; progress reporting to the CIO and COO.
• Managed stakeholder expectations, communications, and delivery between technology and business teams.
• Negotiated and developed agreements with third-party vendors, consulted with legal, and progress reporting to GVP, SVP, Directors, Managers, and other stakeholders.
• Directed initiative for Siebel CRM, OBIEE, Analytics, Payment Card Industry (PCI) security zones, firewall updates and configurations, and data encryption.
• Key contributor to multi-site contact center and data center upgrade project designed to outsource payment/ credit services with more than 14M accounts.
• Controlled multi-million dollar spend (averaging $10M+) for vendors implementing Siebel CRM and Analytics.