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Sr. Scrum Master/ Agile Project Manager Resume

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NY

SUMMARY

  • Summary Certified Scrum Master and SAFe 5.0 Agilist (Leadership) with over 6+ years of Healthcare, IT and Finance experience in Large enterprises, with solid understanding of Waterfall and Agile methodology.
  • Ability to lead and coach teams using Agile/Waterfall Methodology with Servant Leadership skills, Facilitating Scrum Events, Agile Management, Project Management, Client management, Project Delivery, Risk Management, Scope Management, Resource Management.
  • Worked on NY State Government and State of Virginia projects including SPARCS and NYAPD on Healthcare data.
  • S olid understanding of managing Business requirements doing B usiness and Data Analysis with Data Quality, Reporting, Master Data Management experiences .
  • Help ed the organizatio ns in its Scrum and Agile adoption form Waterfall working in Hybrid Model.
  • Vast experience i n SAFe environment with other scrum teams, Attended and facilitated Scrum of Scrum .
  • Hands - on with Clinical Data, Insurance Data, Medicaid, Medicare, Claim Data, EMR/EHR, ePRO, eTMF, CTMS and other CDMS tools.
  • Presented analytical results to all levels of management including NYS Department of health.
  • Successfully implemented State Projects.
  • Strong technical background in Accela with previous experience with delivery of enterprise class solutions for large government agencies .
  • Walked through the scrum ceremonies ( Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Backlog Grooming ) and tracked team velocity and sprint progress using Sprint burn down chart and Product burn down chart .
  • Experience in communicating and removing impediments .
  • Lead Data Analyst and Data Science background .

TECHNICAL SKILLS:

  • Agile, SAFe 5.0, Scrum, Kanban, Waterfall, SDLC, SQL, JIRA, Confluence, MS Azure, Tableau, MS Project, MS Office, MS Visio, AWS, Confluence, VSTS, RTM, Confluence, SharePoint, BRD, SRS, Rally, Qualtrics, Tethr, Rational Requisite Pro, GitHub, Windows, Trapshooting Skill, Change Management

PROFESSIONAL EXPERIENCE:

Confidential, NY

Sr. Scrum Master/ Agile Project Manager

Responsibilities:

  • Managed dependencies between other scrum teams (Scrum of Scrums), third parties, and other non-agile waterfall teams Managed the work of consultants, allocating, and utilization of resources in an efficient manner by maintaining a cooperative, motivated.
  • Servant Leader responsible for facilitating Scrum Ceremonies (Scrum of Scrum, Daily Scrum, Grooming, Sprint Reviews, Retrospectives, and Sprint Planning).
  • Acted as a Project Manager when necessary .
  • Provided Agile Coaching to the each and every stake holder in the team to understand Agile.
  • Coach the team through Sprint Ceremonies about Agile and the use of their related artifacts and terms .
  • Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.
  • Provide coaching on agile methodologies using Scrum and Kanban .
  • Experience in Accela with delivery of enterprise class solutions .
  • Worked closely with internal and external stakeholders to develop software solutions using Agile methodologies , and oversee the design, development, and testing .
  • Monitored the Product Backlog, Sprint Burndown and Release Burndown charts in JIRA . Updated the team homepage in JIRA Confluence with the recent developments and scrum artifacts to ensure transparency and visibility.
  • Demand, Flow and Capacity Analysis
  • Handling the Onsite and Offshore teams .
  • Understanding of incremental delivery and the value of metrics including backlog tracking, burn down metrics, acceptance criteria, velocity, and task definition .
  • E nsure the timely delivery, data integrity and completeness of monthly KPI/KRI metrics at a granular business, system and entity level

Confidential, NY

Sr. Reporting Manager / IT Manager

Responsibilities:

  • Facilitate the internal and client ( Confidential ) facing meetings on daily, weekly and monthly basis.
  • Successfully implemented SPARCS system for client Confidential .
  • Act as advisor or ad-hoc coach to those new to Agile methodology and guide them in the adoption of Agile software development practices (writing user stories, release schedules and integration planning, scrum meetings, velocity and capacity planning)
  • Used Agile/ Scrum, Kanban for development process for application life cycle.
  • Servant Leader responsible for facilitating Scrum Ceremonies (Scrum of Scrum, Daily Scrum, Grooming, Sprint Reviews, Retrospectives, and Sprint Planning).
  • Defines project scope, goals, plans and deliverables to support business goals in collaboration with senior management and stakeholders when required.
  • Provide guidance in Agile , Scrum, and SAFe and leads Agile delivery teams consisting of a mix of organization and possibly contractor/vendor staff .
  • Knowledge of best practices in government agencies business processes. Ability to build and manage client relationships, the capacity to build functional and technical knowledge of Accela Civic Platform, and the aptitude to become a trusted advisor in the government domain 
  • Develop and maintain key relationships with all impacted business areas .
  • The drive and work ethic needed to master the knowledge required (e.g. Accela’s software , client’s operations, etc.) to perform work effectively and gain credibility of customers and colleagues
  • Coach the team through Sprint Ceremonies and the use of their related artifacts and terms .
  • Interfaced with Program Management Office to ensure project goals and requirements are being met .
  • Involved in full life cycle end to end application design, development, testing, integration, for Production Support, Defect Fixing, Root Cause Analysis, Change Management, and Monitoring and Ongoing maintenance tasks.
  • Hands on Experience in development of interactive Reports and Dashboard in Tableau and MS excel.
  • Conducted current state study which included d ata collection methodologies, data quality and data integration problems, data storage and infrastructure related issues.
  • Performed data analysis on daily, weekly and monthly scheduled refresh of data based on the business or system change that have happened to ensure that the developed dashboards are displaying accurate and up-to-date live data and sent those into production after editing.
  • Functioned as the primary liaison between the Business line, operations, and the technical areas throughout the Project Cycle.

Confidential

Agile Project Manager

Responsibilities:

  • Assisted with internal and external communication, improved transparency, and radiated information .
  • Helped the organization to implement agile from Waterfall .
  • Act as advisor or ad-hoc coach to those new to Agile methodology and guide them in the adoption of Agile software development practices (writing user stories, release schedules and integration planning, scrum meetings, velocity and capacity planning) .
  • Sucessfully led and coordinated the implementation of sCTMS-eTMF Incident Management Process Flowchart that was incorporated into sCTMS -Xcellerate application Support SOP.
  • Provide coaching on agile methodologies using Scrum and Kanban .
  • Provided Agile coaching to different stake holders within the team to understand agile.
  • Provided Agile coaching to more than three Scrum teams.
  • Provide leadership to the collective learning of Accela, seeking opportunities to identify and share improvements to firm-wide methodology .
  • Delivered project needs on time and within the agreed acceptance criteria in a hybrid methodology environment as they attempted to transition to an Agile Methodology .
  • Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management
  • Helped the team to write and split User stories, breakdown Epics and estimate user stories
  • Coaching the Development Team in self-organization and cross-functionality .
  • Helping the Scrum Team understand the need for clear and concise Product Backlog items .
  • Managed and coordinated the deployment of Oracle sCTMS employees account SQL to extract data report and sCTMS protocol deviation report project.
  • Assisted team to remove impediments by having an understanding the control and release processes
  • Functioned as the primary liaison between the Business line, operations, and the technical areas throughout the Project Cycle.
  • Conducted current state study which included data collection methodologies, data quality and data integration problems, data storage and infrastructure related issues.
  • Interfaced with Program Management Office to ensure project goals and requirements are being met
  • As a Manager I take care for project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other scrum related meetings.
  • Client facing presentations discussing the current status and discussing the business needs.
  • Involved in full life cycle end to end application design, development, testing, integration, for Production Support, Defect Fixing, Root Cause Analysis, Change Management, and Monitoring and Ongoing maintenance tasks.
  • Research and implement best practices on how to grow and improve the company’s use of Salesforce CRM & CPQ .
  • Experience in Business Process Modelling, Process Re-engineering, Business Requirement Documents (BRD) gathering and System Requirement Specifications (SRS) and Functional Requirement Specifications (FRS).
  • Conducted user interviews, gathered requirements, and analyzed the requirements in Clinical and development Phases .
  • Taking care for Change Control document.
  • Taking care for all Pear review meeting and cross functional .
  • Taking care for different agile metrics for sprint.

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