SUMMARY

• Experienced IT Professional with Over a Decade in the IT industry in Project Management backed with strong IT development experience.
• Strong experience in Telecom, Automobile, Retail, Insurance, and Healthcare domains.
• Agile development experience as Scrum Master having transformed and tracked projects from Waterfall to Agile methodologies using various tools and technologies like MS Project, ITUP, JIRA, Rally and TDP while working with the DevOps teams.
• Experienced in Creating & Managing Project Plans, Schedules and WBS.
• Adept in successfully managing the development and maintenance of various telecom projects on Operations and Billing (OSS/BSS) with an avg. budget of $1 - 5M through full SDLC using Waterfall, Iterative/Agile & LEAN methodologies.
• Process & Procedure compliance & adherence to Quality (ISO 9001:2000, CMMi level 5) by monitoring the performance of selected sub processes using statistical & other techniques like QPM & implementing Project Management Best Practices.
• Experienced in Facilitating/Organizing project activities & stakeholder management, resource allocation & tracking/identifying/mitigating/monitoring Issues/Risks for a successful delivery as well as implementing Industry Best Practices.
• Hands on experience producing Technical Documentation and Presentations of high quality with Technical, Business & Data analytical skills.
• Strong background in IT systems & software development on Legacy Mainframe Systems, Java, Dot Net & Cloud technologies backed by an Engineering degree.
• Experienced in managing Onshore/Offshore teams in both stand alone and Matrix organizations while interacting with Vendors/Customers & providing Status reports.
• Experienced in creating and controlling Budget, Time & Cost Estimates using various tools & techniques like EVM, Critical Path etc.
• Exceptional Interpersonal, Verbal & Written Communication & Management skills focused on building strong client relationship with decision making & Organization skills

PROFESSIONAL EXPERIENCE

Project Manager

Confidential

Responsibilities:

• As a PM/SM working in a Matrix environment. my collaboration with all stakeholders on the initial Discovery Phase of the Digital FindCare Healthcare project ensured the foundation and creation of the roadmap for future journeys by gathering information on the current & future state architecture with the architects, creating journeys with the creative team & setting up Backlogs/ User stories with the technical team.
• By Facilitating & Organizing project activities, creating & maintaining Project plans, Work Breakdown Structures (WBS), tracking project milestones with detailed roll out plan & dealing with cross-functional DevOps teams, I exceeded all expectations in providing a robust system with a motivated team.
• Also, by backing up as a Scrum Master, facilitated agile ceremonies and ensured prioritization of Product Backlog & refinement which enabled the team to work on User stories without issues. Ensured impediments & blockers are cleared successfully.
• Keeping technical debt in check, ensued teams build using modern practices & tools.
• Providing timely Project Status Reports, KPIs & Metrics to Executive Management, identified Critical Path and their contingencies.
• By Working on the new template creation project, I ensured that I coordinated with the Drupal dev & Infra team to ready the QA/Prod environment on time by closely tracking/monitoring the server up progress along with Drupal Setup & configuration.
• By using MS Teams, Planview, Confluence and JIRA as part of Management tools, I tracked Sprint burn down charts, Velocity etc. for better project visibility.
• Involved in Issue/Risk Management, Issue mitigation, Project meetings/Scrum calls as part of time /revenue/budget tracking & scheduled Status and metrics updates.

Platform & Skills: Project Mgmt with Agile, Confluence, JIRA, Visio, MicroServices, Planview

Project Manager

Confidential, Charlotte NC

Responsibilities:

• Worked as a Project Manager handling multiple projects with architects, team leads, marketing sponsors, clients & various support groups handling e2e delivery of projects, scoping, created Delivery/Project plans & schedule using MS Project, reviewed schedules & made necessary changes (Change Requests), budgeting, execution, tracking, monitoring & deploying major projects using ETL process on multiple Data Warehousing projects (MDB, Adhoc Collections and BI Reporting.)
• Involved in Project tracking e2e and ensuring the DW projects worth 1-5 million were delivered within budget & schedule by working with all stakeholders on projects that had Teradata, SQL, Oracle, ALM DB etc.
• Utilized Service Now, Jira Visio, Tableau, Power BI & Clarity PPM to track projects including Data Analytics for review & analysis.

Platform & Skills: Project Management with Waterfall/Agile Iterative Methodologies, MS Project, Clarity PPM, Teradata, MySQL, Oracle, ALM DB, SharePoint, MS Excel.

Project Manager

Confidential

Responsibilities:

• As a PM/Scrum Master for multiple teams drove planning, standups, demos, retrospectives & the execution of sprints. Removed blockers & Impediments while finding path forward in challenging situations using Waterfall & SAFe methodologies
• Involved in Project Planning, tracking, Creating WBS and ensuring the projects worth $2-$10 million are delivered within budget and schedule by working with all stakeholders & team on Java API, SQL, ALM DB, TFS & internet technologies.
• Facilitated Program Increment (PI) planning to a clearly defined PI Objectives and Iteration Goals for development, support & decommissioning projects using DevOps
• Used Rally & TDP to track iterations & incidents along with Azure for Devops.
• Financial reporting to VP, Sr Tech Director, PMO by managing/maintaining project budgets, Cap/OpEx, data analytics, ROI on governance using pivots, macros etc.,

Platform & Skills: Project Mgmt. with Waterfall/SAFe Agile Iterative Methodologies. Rally, TDP, Java APIs, XML, ALM DB, Smartsheet, SharePoint, Planview, ServiceNow, Kanban