Sr. PM/BA Resume

SUMMARY

Results - oriented, highly accomplished and talented Project Manager and Business Analyst Consultant with product and program management experience.
Analytical and cross-functional with over 12 years of progressive experience of working with key project stakeholders to define business and technical requirements to measure KPI and prove ROI for development implementations.
Proven record of providing mindful leadership, engaging and collaborating with C-Suite leadership, stakeholders, vendors and team members to improve technical capabilities, increase operational performance, overcome business and technical challenges to move the business forward.

TECHNICAL SKILLS

Vendor/Contract Management PCI, PII, HIPPA
Agile SCRUM, Waterfall, Iterative, ITIL, SDLC
Product Development, Vision & Roadmaps
Large Global System Migration/ Implementations
ERP, SAP CRM, Salesforce,
Omni-channel, Data Management & Analytics
Online/Digital Marketing, e-Commerce, Merchandising
Android & IOS, Windows & LAN Networks, SaaS Solutions
SharePoint, Project Web Access, PeopleSoft, ALM, JIRA
Marketing and Campaign Analysis & Execution

PROFESSIONAL EXPERIENCE

Sr. PM/BA

Confidential

Responsibilities:

Oversaw all components of the full project management life cycle process, from project inception to closure of all technology implementation projects. Lead bi-weekly scrum planning meetings to develop team strategies and define project goals.
Translate business goals, feature concepts and customer needs into prioritized product requirements and user stories. Develop and evolved customer-facing, multi-channel road for mobile and desktop web application
Manage competing demands relevant to scope, schedule, cost, risk and quality. Establish criteria for each milestone within the product roadmap as to measure developmental progress
Manage dependencies, resource constraints, and issues across the project including change management.
Conduct follow ups, facilitated meetings, coordinated communication, and maintained project documentation. Track and ensure application development proceeds in accordance with the business needs and follows Office of Inspector General guidelines and recommendations
Act as a leader to ensure consistency to proper techniques and standard methodology relating to planning, communication, integration and implementation of work efforts as well as contribution to best practices and continuous improvement
Clearly document and present findings including creation of wireframes, mock-ups, workflow diagrams, and requirements documentation. Create testing plans. Test newly implemented changes to SaleForce solution
Maintain and provide information to assist with resource planning and GAP analysis
Collaborate with cross-functional teams and senior leadership to ensure that strategic goals and business initiatives were understood and successfully implemented
Effectively communicate critical scheduling information regularly to both internal and external teams. Actively participate in vendor meetings, virtual and in-person, to obtain vital scheduling needs and to respond to inquiries accordingly related to project needs

Consultant Sr. PM/BA

Confidential

Responsibilities:

Lead all phases of project lifecycle following IS project management methodology to successfully achieve lineal and business objectives for complex healthcare initiatives.
Established schedule, budge, and coordinated project activities to ensure success of project from original concepts to final implementation
Developed weekly status reports and modified schedules as required following the change management process
Oversaw deliverable creation and quality, including reviews of developers work. Mentored and coached others to develop project management competencies, including assigning and monitoring project team output
Managed project risks and developed contingencies and risk mitigation to ensure activities progressed to meet project goals including assisting
Served as liaison between technical teams, hospital staff, and executives (project sponsors) to ensure requirements were and project targets were being met
Conducted weekly status meetings with project team to communicate work plan, track actual performance against plans and budget, analyzed variances and identified issues
Conducted project closure activities, including post-mortem, lessons-learned, created transition documentation

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