SUMMARY

• 7 years of Project Management experience working in fast paced, highly visible projects focused on adding value to strategic company goals and 13 years of experience working for small/mid as well as fortune 500 companies.
• 4 years Program Management leading Multi - Million Projects for mid-size and large organizations.
• Proven ability to communicate and collaborate effectively with business executives and product owners.
• In-Depth knowledge of Agile, Kanban and Waterfall methodologies and experience leading adaptation of SDLC methodologies in small as well as large companies.
• Expertise in clearly defining scope and ensuring on time delivery within budget while meeting client expectations
• Extensive experience reviewing Project Plans, Requirements Traceability Matrix (RTM), Business Requirement Documents (BRD), Use Cases, Deployment plans, Budget reports, RAID Charts, Test plans and test strategy through the Project Life Cycle.
• Excellent organizational, communication and time management skills promoting team-oriented, collaborative environments

TECHNICAL SKILLS

Project Management: Agile, Kanban and Waterfall

Technology/Applications: Microsoft SQL, Cognos, QlikView, UI, SharePoint, HTML 5, Java.

Tools: MS Project, MS Excel, JIRA, Confluence (Atlassian products), ServiceNow, Rational Requisite Pro, Business Process Modeler, Balsamic, Mind Map, TFS, SharePoint and Wiki

PROFESSIONAL EXPERIENCE

Project Manager / Service Delivery Manager

Confidential

Responsibilities:

• Organize and facilitate daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other Scrum related meetings.
• User Story creation/prioritization and product Backlog grooming via emergent requirement elicitation while supporting overall organizational goals.
• Collaborate with cross functional development teams and Project Managers to support development and software delivery.
• Track and report Scrum Team velocity and manage Sprint Capacity.
• Manage high level budget and time tracking of resources.
• Resolve or escalate blocking impediments as necessary.
• Co-ordinate dependencies between teams with other project managers.
• Ensure Development teams are working efficiently towards Sprint Goals.
• Provide program level reporting for stakeholders and other teams with the PMO and leadership organizations.
• Create and maintain deployment plans, change intake forms for production releases ensure all approvals and deliverables were fulfilled.
• Manage risks by creating and effectively communicating mitigation plans.
• Set up and organized confluence space for team to utilize as a shared website to store documentation and communications.
• Acting Product Owner for Kanban and Agile teams.
• Work closely with QA schedules and ensure deliverables are timely met for production implementations.

Project Manager

Confidential

Responsibilities:

• Worked closely with Development teams and stakeholders to envision designing successful Marketing programs.
• Assisted with post production testing and deployment activities.
• Led reporting initiatives for Usage and web analytics for internal and external digital ecosystems.
• Maintained internal wiki and documented all processes and policies for Governance of the Portfolio Center.
• Ensured key governance policies and procedures were used for External sites.
• Initiated Business Process improvement within Internal and External flagship properties in the Marketing domain.
• Led user groups to improve external marketing footprint for Confidential .com and internal Confidential IT websites.
• Managed CTO Operations by compiling status reports on a weekly, monthly and quarterly basis and communicating them to Senior Management.
• Created internal SharePoint sites to help collaborate and store content for the different programs.
• Assisted baseline budgets and creating financial plans for the year for all 8 CTO programs.
• Initiated Agile Software Development to the core development teams.
• Facilitated Business Rules and Process improvement for Content aging and refresh policies.
• Owned internal content/documentation library for Sales, Marketing, Architects and Solution Management teams.
• Managed Content aging, publishing and workflow for the Internal and External web tracks.
• Supported all Business Units and ongoing change management including publishing and retiring of documentation and portfolio pages.
• Communicated timelines, project plans and issues to senior management.
• Communicated new releases and changes to Portfolio to Internal audiences.
• Wrote high level user stories based on role based use cases and provided requirements to Development teams.
• Familiarized different Marketing programs such as social media, blog farms, digital campaigns - Eloqua, advertising, digital generations, etc.

Project Manager

Confidential

Responsibilities:

• Managed project task list and provided status updates in daily scrums and project stakeholder meetings.
• Created Traceability matrix and assisted in creating the Work Breakdown Structure.
• Communicated all final adjustments require based on user feedback, usability or deployment issues to the development team and provided feasible solutions for them.
• Maintained documentation to be sent out to stakeholders and SMEs with the changes.
• Supported QlikView Business intelligence tools and ad hoc reporting requests.
• Interfaced with developers to ensure that they clearly understand the requirement and the requirement complies with the customer specifications.
• Established the requirement elicitation, documentation and management processes ensuring business questions and identifying KPI definitions.
• Worked with SME and business owners to identify the Business Intelligence report specifications and test once applications were launched.
• Conducted webinars to train users with the new QlikView applications and new functions that were added to the existing application.
• Identified Functional and Non-Functional requirements, created Process Work Flows and Final designs using tools such as Rational Requisite Pro and Visio.
• Managed group of developers ensuring all documentation and requirements for the QlikView were clarified and would be attained within the given deadlines.