Project Manager Resume

OBJECTIVE

Eagerly seeking a new challenge to compliment my business experience, broaden my knowledge base, and the opportunity to advance my career.

PROFESSIONAL EXPERIENCE

Project Manager

Confidential

Responsibilities:

Manage projects within the Consumer LOB (Mortgage, Bankcard, Default and Special Servicing, Auto) Portfolio for the duration of the project lifecycle using standard PLC methodology
Serve as liaison between the LOB and IT to ensure all projects are completed on time, and on budget and all parties are receiving the same updates
Manage all UATs for consumer projects.
Meet regularly with project teams and executive sponsors to insure that the project is still within scope and budget, and that executives have proper visibility to the project
Create project schedules and timelines
Prepare and present project proposals and status reports to management
Update project dashboards as well as PPM.

Business Analyst

Confidential

Responsibilities:

Responsible for process mapping and change management execution of Collections / Default Loan Servicing, and Mortgage loan servicing processes.
Responsible for all process improvement initiatives using six sigma methodology.
Created Ad - Hoc reporting using ReportWriter, Business Objects, and Foxtrot.
Managed projects through the entire project life cycle .
Managed the Intranet Landing Page and the SharePoint site for the area.
Served as liaison between the LOB and IT to ensure all new processes, system upgrades, etc. are completed as expected. Managed all UATs for all major projects and system enhancements.
Responsible for all Charge Off loan sales in collections. Sales totaled over $276MM in charged off account balances adding over $17MM in to the bottom line in 18 months.
Administrator of the MortgageServ loan servicing system. Responsible for all security, parameter changes, report creation, and system upgrades.
Responsible for FTE reduction primarily thru implementation of automation scripts.
Instrumental in BPO processes. Ensured all workflows were documented, reviewed, and tested prior to sending off shore.
Responsible for all system generated mortgage letters including the creation of new letters or change to existing letters.

Foreclosure Analyst

Confidential

Responsibilities:

Responsible for handling the foreclosure for over 400 GNMA loans from referral to sale.
Communicated information between mortgagors, attorneys, HUD, the VA, and Chase Manhattan to ensure that guidelines and deadlines were met.
Calculated payoff and reinstatement figures for mortgagors and attorneys.
Transferred loans to bankruptcy, loss mitigation, and post foreclosure.