SUMMARY:

• Cross - functional teams | Mentoring and Coaching | Stakeholder Management
• Dynamic, accomplished Senior Project Manager highly regarded for 22+ years of progressive experience in leading key IT projects and delivery efforts for industry leaders.
• Respected as a motivational, influential leader and collaborator who manages offshore and remote cross-functional resources to guarantee projects are completed on-time, within scope, and within budget. Builds and maintains lasting relationships, driving stakeholder communications through a people-focused approach.
• Exemplary professional development qualifications include PMP, CSM, SAFe® 4 Agilist (SA), and Microsoft Certified
• Azure Fundamentals designations.
• Out-of-the-box thinker committed to making continuous improvements in methodologies and risk management approaches.
• Servant Leader on multiple key initiatives following Agile Principles and utilizing Scrum Framework, by collaborating with diverse teams and by removing impediments aggressively, to deliver new features or improving existing solutions.
• Helmed pacesetting engineering team of 14-25 individuals, guaranteeing that performance needs were met.
• Guided hands-on troubleshooting in addition to restructuring approaches for administering monthly outsourcing expenses, cutting costs $50K annual across 3 years.
• Managed full software lifecycle to provide timely, high-quality deliverables representing a $3M gain in new revenue as well as significant performance increases across all metrics.
• Spearheaded move to a 70% automated testing environment, securing a 60% shorter testing cycle.

CORE COMPETENCIES:

• Project/Program Management
• Information Technology
• Delivery Management
• Stakeholder Management
• Management/Leadership
• Communication
• Performance Development
• Planning & Budgeting
• Coaching & Mentoring
• Process Improvement
• Complex Problem Solving
• Reporting/Documentation

TECHNICAL SKILLS:

Skills: MS Office, Atlassian JIRA, Visio, MS Project, MS SQL Server, SQL Server Reporting Service (SSRS), MySQL Server, Visual Studio, GIT, SharePoint, Google Analytics, Atlassian Confluence, AWS, MS Azure, Cloud, Dialogic, IVR, GSuite, Slack, TFS, IIS, GitHub, Planview Enterprise

Professional Development: Project Management Professional (PMP) / Certified Scrum Master (CSM) / Sun Certified Java Programmer (SCJP) / SAFe® 4 Agilist (SA) / Microsoft Certified - Azure Fundamentals

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

Consultant (PMO)

Responsibilities:

• Managed workstreams and phases of a huge data center migration project, which consisted of building servers, configuring network/firewall, installing applications, functional and performance testing in production and non-production environments across primary and secondary data centers.
• Collaborated with multiple teams from infrastructure, application development, quality assurance, and business throughout the project
• Project Managed Quality Assurance workstream, including functional and performance testing, and resolution of issues.
• Organized project phases for Server builds for Migrations waves, and Switchovers.
• Provided status, issues, and risks in dashboards and reports to Senior Leadership Team on a regular basis.
• Manage all migration plans and wave event planning (i.e. playbooks, and entrance/exit criteria).

Confidential, Secaucus, NJ

Director of Product Delivery/Project Manager

Responsibilities:

• Reviewed test plan, automation strategy, and release planning to achieve smooth testing under strict deadlines and heavy workload, earning praise for dedication and work ethic.
• Helmed pacesetting engineering team of 14-25 individuals, guaranteeing that performance needs were met.
• Set up the reporting/analytics department which enhanced forecasting and overall business strategies.
• Created workflow, process, and management documents which strictly adhered to company guidelines/policies.
• Led collaboration on diverse Agile teams leading to excellent features and services, following Scrum framework and collaborating with a diverse development team, product owner, and other stakeholders to deliver several application development projects for the platform, mobile applications, and maintenance.
• Project Managed NIST-based FedRAMP certification initiative, overcoming major challenges involving resource allocation
• Orchestrated best-in-class Project Management Plans for numerous projects to keep the stakeholders and the project team informed, and secured average project budget variance of only 15% despite challenges.
• Led business & gap analysis to uncover and swiftly address project issues with potential impacts of $1M+.
• Governed full software lifecycle to provide timely, high-quality deliverables representing a $3M gain in new revenue as well as significant performance increases across all metrics.
• Managed outsourcing partners through establishment of reliable avenues to convey information.
• Originated, reviewed, and updated Risk Register to consolidate and prioritize all relevant issues.
• Managed intra-team personality conflicts, showcasing diligence and dedication at all times.
• Exercised hands-on troubleshooting in addition to restructuring approaches for administering monthly outsourcing expenses, cutting costs $50K annual across 3 years.
• Selected to supervise QA department involving 14 staff, fostering rapid quality & professionalism improvements.
• Designated to handle company’s Release Management process for all releases, evangelizing new techniques and technologies to dramatically improve average project return on investment.
• Created several standard department-wide templates like Business Feature Overview and Release Plan to meet emerging project needs.

Confidential, New york, NY

Project Manager

Responsibilities:

• Drove top-tier outcomes for software development projects across their entire lifecycle.
• Assigned and managed development, business analysis, and quality assurance resources as a subject matter expert with pertinent procedures, enabling workflow alignment.
• Presented updates and highlights as the foremost contact with senior management.
• Created resource utilization plans, risk mitigation plans, and briefs for stakeholders, acting as an evangelist for critical improvement which drastically improved overall budget usage ($1M+).
• Elected to Co-chair the Change Control board to organize and complete projects in line with long-term goals.
• Created use case requirement documents and authored a handbook to convey best practices/lessons learned.
• Established release management system which cut down missed milestones to only 8%.
• Spearheaded move to a 70% automated testing environment, securing a 60% shorter testing cycle; provided input as an internal consultant to other project managers companywide with similar initiatives.

Confidential, Verona, NJ

Project Manager/Director of Information Technology

Responsibilities:

• Project managed a state-of-the-art polling system which was quickly adopted as an industry standard.
• Led the data-mining project for Election Polls and delivered dashboards to relay key information.
• Upgraded IT infrastructure which ultimate involved 12 servers and 1.5K telephone ports, outpacing all goals.
• Streamlined News Poll workflow to pare down average survey time 20% against major technical challenges.
• Conceptualized a contemporary, engaging look and navigation structure for company’s website that resulted in 75% more page-views within a month; received numerous commendations for innovation and problem-solving skills.
• Designed Panel system which provided immediate results and elevated market research call response rate by 100%.
• Saved 15-25% on a $750K to $1M IT budget annually by establishing a culture of continuous improvement.