Business Process Modeling (BPM) Project Manager Resume Phoenix, AZ - Hire IT People

SUMMARY

A Senior project/program manager with more than 20 years of experience in project, program and portfolio management.
This individual has held key technical & management roles within the Solutions Delivery practice of large and consulting organizations to deliver projects on time and within budget.
She has extensive experience in PPM applications, configuration and training using PPM applications (Planview, Clarity, ITM Platform, MS Project Server).

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential - Phoenix, AZ

Business Process Modeling (BPM) Project Manager

Responsibilities:

Successfully managed the a team working through several iterations of BPM cycles working with our business partners, risk, compliance and legal to ensure all processes are modeled to completion.
Responsible for all weekly reporting and metrics for our business partners.
Additionally, managed our change management processes, and reporting.

Confidential - Gilbert, AZ

PPM Consultant

Responsibilities:

Subject Matter Expert providing consulting services to design and set up a PMO & EPMO leveraging the Project & Portfolio Management PPM applications.
Identify the capability, training and design remediation actions needed to leverage the program capabilities to the client's intended maturity target level.
Build processes, configure the PPM application, develop and deliver training needed to achieve optimal results and benefits for the PMO/Organization.

Confidential

Technical Communications Specialist/Project Manager

Responsibilities:

Planned, developed, implemented, and maintained deliverables for in-house projects including factory enhancement, cross-manufacturing, customer service, and division separation.
Developed user documentation within Six Sigma and Continuity Maturity Model (CMM) methodology parameters.
Presented instructor-led objectives-based training for SAP General and Finance modules for the sector.
Created graphics and process diagrams using tools such as Illustrator, Photoshop, and PowerPoint.
Managed internal subject matter experts and external clients for information gathering and content development.
Developed and implemented plan for QS9000 compliance throughout department of 1,500 employees