PROFESSIONAL SUMMARY:

• High - performing information-technology professional with 16 years of executive experience in retail, ecommerce supply chain, business analytics, telecommunication, finance, cloud technology, microservice architecture, strategy, delivery management, product management, process optimization in support of realignment and growth of the business and technology teams.
• Deep understanding of the cross-platform customer experience associated with e-commerce supply chain.
• Product ownership for cross-platform initiatives both internally and with key vendor partners.
• Develop product pricing and positioning strategies in line with retail and digital business objectives.
• Lead the effort to design “seamless and engaging” cross-platform customer experiences across key-stakeholder/ledership teams.
• Drive product launches including working with Field Implementation Services team, executives, and product management members from other workstreams.
• Collaborate with marketing managers and IT to define the product line strategy and roadmap, to in corporate all relevant digital customer touch points - websites, mobile websites, mobile applications, omni-channel.
• Develop and implement organization-wide go-to-market plans, working with all departments to execute to agreed milestones.
• Strong communication skills, influencing, prioritization, stakeholder management and implementation skills within Supply Chain Distributed Order Management application space.
• Strong leadership skills with a drive to develop business processes, to implement customization in the Order Management software, and manage resources to plan and execute projects.
• Effectively manage customer relationships and lead cross functional and cross-cultural groups across various countries.

TECHNICAL SKILLS:

• Retail Ecommerce, Merchandising (Product Data, Oracle Retail, Pricing
• Engine, Purchase Order, Tradestone), Infrastructure, Service
• Delivery, JIRA, Mingle
• Digital Supply Chain Asset Management, Capital Budget, Change ManagementContinuous Improvement, Contract Negotiations, Cost Reduction, Customer Service, Customs Compliance, Demand Planning,
• Full knowledge of Java, JEE, SpringCloud, Hibernate, RESTful Web Services, Microservices, Springboot, Ant, Maven, EJB, XML, JS, JSP, JSF, JSON, AJAX.
• Project management Application, Full stack software development life cycle, program specifications, communications teamwork, leadership of teams, user tasks & usability, requirements, creating plans to support web sites
• Application testing activities - Test Plans, Test scripts, Error/bug tracking documents, Quality Center, Dynatrace (Performance and Load testing), applications strategies for maintenance, applications/products usage solutions
• Business Analysis - Requirements Gathering, Business Modeling, Business Rules, JAD/JRD Sessions, Use Cases, GAP Analysis, User Testing, UML, OCL, process flow creation using MS Visio.
• Package software implementation, package solution configuration and testing, package solution functionality
• Expertise in project management tools - Microsoft Project, Clarity, PlanView, MS Visio, SharePoint, ServiceNow, Confluence JIRA, Focal Point, CA Clarity.
• Good understanding of data, business and IT process governance.
• Experience in Oracle E-Commerce Application Implementation (from scratch).

Work Experience Details

Confidential, Union, NJ

Senior Manager / Associate Director

Responsibilities:

• Accountable for defining the new wave of enterprise supply chain management features and analytics function. Many s/strategic initiatives:
• Upgrade to Enterprise Order Management system to replace a legacy system (Distributed Order Management).
• Implementation of Enterprise Returns Management which results in top line savings of $1.8 Bn for the company.
• Partner with cross-functional teams, including; business product managers, business & systems analysts, developers & engineers and QA analysts to ensure successful delivery of critical large enterprise scale programs or several smaller projects.
• Product/features implemented - Enterprise Order Management System, Available to Commerce (ATC 2.0), Solr Search, Available To Commerce, Authorization, Settlements, Appeasements, Partial Sales Posting, ROPIS/BOPIS, Integration with Multiple Tenders (credit cards, PayPal, Private Label Credit Card, and so on), Payment Engine (Authorization and Settlement), Enterprise Returns Management, Payment Engine Inception and Rollout.
• Strong business acumen and experience in managing (and understanding) business aspects of software projects.
• Communicate effectively and credibly with business partners and senior level of management.
• Critical analytical capability and expertise with MS Office tools in creating and making executive presentations
• Manage product lifecycle - 80 new functionalities and modifications to the base product designed, developed, tested and implemented within 13 months timeframe which was identified as the key differentiator for the program success.

Confidential, Atlanta GA

Program Director

Responsibilities:

• Take ownership of on-time/on-budget project(s) completion.
• Ensure the timely creation of required materials; including project and resource plans, project updates and presentation materials.
• Coordinates and tracks all project deliverables (milestones, dependencies, critical paths).
• Liaison with various Business units who will be partners on the project.
• Responsible for risk assessment and reporting.
• Develops short term and long-term project plans, priorities and objectives.
• Assists in managing all project resources (internal/external), including utilization.
• Assist in coordinating software design, development and testing.
• Assist in gathering of business requirements, documentation, analysis and cross-functional communications.

Technologies: WebSphere, JBOSS, VMWare, Firewall, MS Excel, MS Word, MS PowerPoint, MS Project

Confidential, Atlanta GA

Senior Manager/Director - Ecommerce Technology

Responsibilities:

• Acted as liaison between business and technology stakeholders to ensure appropriate communication, expectation management, coordination & facilitation of various projects’ objectives, requirements, constraints, and specifications
• Responsible for overseeing Change Requests
• Responsible for coordinating efforts such as integration of systems, go-live initiatives, and development of verification and validation tests (UAT plans)
• Responsible for hiring and firing of a team of 13 resources
• Directed efforts of testers and business analysts toward of individual milestones; solving time and resource conflicts
• Actively participated in bug and issue tracking
• Reported to Senior Management on project risks and issues in accordance with project methodology
• Code deployment of TIBCO Master Data Management, Oracle Retail and Tradestone in non-production and production environments
• Successful production deployments using governance model developed to support large projects and programs
• Managed a moderate team size of 13 business analysts during the requirement gathering, elaboration, review, execution, controlling and closure life cycle phases

Oracle ATG PMO Director

Confidential

Responsibilities:

• Delivered a current state analysis and developed a business, technology and organizational change management strategy for the Oracle ATG implementation program of Kohl’s Omni-Channel business unit. Lead the program with the budget of $100+Mn over the 14-month period. My key responsibilities include:
• Worked with Kohls Ecommerce Retail eCommerce to enhance the existing conceptual architecture, propose the new alternatives in the areas of security, performance, scalability and better usage of OOTB features of ATG
• Facilitated design reviews and code reviews from the architectural point of view
• Ensured the technical quality of project deliverables
• Oversee the management of IT projects in the Oracle ATG replatform program
• Led the technical design and quality team responsible for Kohl’s brands/products
• Established processes, infrastructure and to ensure Kohl’s brands meet customer expectations related to technical design, construction, fit, color match, quality, safety and regulatory compliance
• Responsible for hiring and firing of a team of 400+ resources
• Responsible for project status communications, managing expectations of and providing facilitation to different IT and business stakeholders (CIO, SVPs, VPs, Directors, and other Project Managers) during entire project life cycle
• Managed a team size of 8-10 business analysts during the requirement gathering, elaboration, review, execution, controlling and closure life cycle phases of 10 projects within the program
• Owned business requirement analysis, development/design, review and sign-off during project elaboration stage
• Extensively used Project Management Institute (PMI) established best practices of initiating, planning, designing, executing & controlling, and closing activities across the project life cycle

Software Packages: Oracle ATG, Endeca, Sterling OMS, Oracle Retail, TIBCO Master Data Management