SUMMARY:

• Technical Project Manager with over twenty years of experience in software engineering, program management and agile software development; with global delivery management expertise in various industry segments such as hi - tech, industrial, electronics and communications
• Extensive experience in leading a wide range of software projects, including application development, maintenance and system integration for web, content management, API, web services, microservices, Enterprise Resource Planning(ERP) and cloud-native applications.
• Manage all aspects of Agile product development, with a successful track record of assessing, defining, integrating, managing and continuously improving organizations that are building complex solutions; including regulated requirements definition, rapid prototyping, design sprints, enterprise Agile product development, and DevOps-driven deployments
• Solution-focused with the ability to successfully orchestrate multifaceted relationships across both business and technical / IT work environments

PROFESSIONAL EXPERIENCE:

Senior Project Manager

Confidential . San Jose, CA

Responsibilities:

• Responsible for managing offshore support and project teams
• Managing dependencies with other programs within the portfolio and with other portfolios
• Managing Scrum of Scrums ceremonies to establish inter-dependencies
• Working with Product Owners to secure and align cross-functional, cross-domain delivery teams
• Providing metrics and reporting for active communication with leadership & stakeholders
• Interact with managers & end users of software systems to prepare user specifications;
• Analyze the current operational work-flows and identify changes for better efficiency and Provide recommendations for overall improvements
• Consult with user to identify current operating procedures
• Create processes to improve technical accuracy and reliability of programs;
• Create test plans and test data, conduct and evaluate unit testing to verify correct implementation of program/module specification
• Study the ongoing interactions with managers & end users of software systems
• Study the process being followed to analyze, conceptualize and develop GUI, and study the software tools being used

Project Manager

Confidential, San Jose, CA

Responsibilities:

• Conducting release planning for programs, providing guidance to teams and supporting sprint plans that promote team productivity at a sustainable work pace
• Managing program planning & execution efforts across Agile teams to ensure delivery of programs
• Identifying and addressing program impediments including proper escalation as needed
• Validated customizations, data migration and data loading activities and identified issues affecting the automation of period close
• Interacted with business owners and other project stake holders to get business, functional, technical, performance and other gate reviews sign-offs required as part of project life cycle
• Managed monthly release activities with business project managers,
• Partnered with development and business teams with corporate R12 upgrade strategy, come up with potential solution options and timelines on new acquisition requests

Senior IT Manager

Confidential, Milpitas, CA

Responsibilities:

• Partnered with Confidential Business Engagement Managers and business super users in to deliver Oracle Apps E-Business Suite (EBS) Finance projects/enhancement requests.
• Implemented B2B Project for Confidential partners Flextronics Poland, Benchmark Angleton (Mexico), Benchmark Guadalajara. Responsible for technical architecture and Development of Custom Interfaces using standard Order Management and Purchasing API’s.
• Mentored Oracle Apps E-Business Suite(EBS) development teams in guiding them in coming up with solutions for all business requirements and provided estimates for Business Engagement Managers and business super users on the approved project requests.
• Performed Architecture and Quality reviews for several Oracle Apps E-Business Suite(EBS) projects prior to go live to make sure all the processes are documented

Environment: Oracle Application EBS 11.5.10, SOA, BPEL, Forms 6.0, Reports 6.0, SQL, PL/SQL, SUN SOLARIS, LINUX, Apache, PVCS, HP PPM, HP QTP,HP QC, Visio, Service Now, MS office suite, Oracle On Demand

Project Manager

Confidential, Milpitas, CA

Responsibilities:

• Partnered with Oracle On Demand team and  CONFIDENTIAL integration teams for successful execution of Oracle Apps E-Business Suite(EBS)11.5.10 upgrade project.
• Implemented OID Single Sign On solution as part of 11.5.10 upgrade project
• Implemented Oracle Quoting module for Global Sales team and seamless integration with Siebel CRM On Demand using Oracle Single Sign On solution
• Identified 44+ Complimentary Apps needed to be tested with 11.5.10 upgrade
• Ensured all of 44+ Comp Apps(like Logical Apps, Clear Orbit, Mark view, Trade beam, Getpaid, Supplier Express, ADP and Tri-Ad.) were configured and unit tested by IT teams and also partnered with business teams to test and sign-off.
• Ensured that all open P1 issues were resolved during the CRP1, CRP2 and UAT testing of the complimentary systems integration with Oracle Apps E-Business Suite(EBS) 11.5.10 upgrade
• Implemented Oracle SOA based middleware solution to replace some of HR customizations as part of 11.5.10 upgrade project and ensured post production stabilization for 2 quarters.
• Assisted the project team in procuring the required H/W, S/W required for successful testing of all Oracle Apps E-Business Suite(EBS) 11i interfaces and complimentary Apps

Environment: Oracle Application 11.5.3 and 11.5.10,SOA 10g/11g, Forms 4.5/6.0, Reports 2.5/6.0, SQL, PL/SQL, SUN SOLARIS, LINUX, Apache, PVCS, HP PPM, HP QTP,HP QC,Visio,MS office suite, Oracle On Demand

Security and Release Manager

Confidential, Milpitas, CA

Responsibilities:

• Performed periodic review of key computer controls like access controls and program changes. Acted as member of IT audit committee to report any findings from these reviews were reported to senior management and responsible to come up with proper mitigation plans
• Coordinated various scheduled events such as Oracle Application point releases/major releases
• Performed SAS70 quarterly SOX controls on the Oracle On Demand Data Center Operations
• Partnered with Confidential business/IT external/internal auditors to provide the sensitive audit and configurations data from Oracle Apps E-Business Suite(EBS) system and other GRC tools such as Logical Apps and Movaris.

Environment: Oracle Application EBS 11.5.3, SQL, PL/SQL, SUN SOLARIS,LINUX, Apache, PVCS, Visio, MS office suite, Movaris, Logical Apps, Service Now, Oracle On Demand

Service Delivery Manager

Confidential, Milpitas, CA

Responsibilities:

• Managed Production support for all EBS Financials, Manufacturing, CRM modules. Supporting and working with users to resolve P1 and P2 issues. Month End/Quarter End Activities for Finance and Inventory closing and any Issues during GL consolidation, ADI upload issues and including sub-Ledgers
• Responsible for daily production operations on critical Oracle EBS platform and core bolt-on Applications(like Logical Apps, Clear Orbit, Mark view, Trade beam, Getpaid, Supplier Express, ADP and Tri-Ad.). Ensured that daily business operations are running smooth, eg. Making sure critical Oracle EBS and key bolt-on Applications issues are timely resolved
• Worked with Oracle On Demand(Oracle EBS Application Hosting Provider) on the troubleshooting and resolution of Application specific issues.
• Managed Application service delivery vendors by making them accountable for agreed upon Service Level Agreements while delivering quality deliverables
• Published IT support metrics to IT executive management as needed for the monthly and quarterly business operational reviews
• Conducted periodic customer satisfaction surveys to get the pulse of business on IT services

Environment: Oracle Application 11.5.3, Forms 6.0, Reports 6.0, SQL, PL/SQL, SUN SOLARIS, LINUX, Apache, PVCS, HP PPM, HP QTP,HP QC,Visio, MS office suite, Oracle On Demand

IT Manager

Confidential, Milpitas, CA

Responsibilities:

• Oracle 64 bit DB upgrade project was delivered with internal IT resources and Oracle On Demand. Ensured that ERP support teams were involved in end to end testing of all key Oracle business processes
• Ensured that round the clock testing was conducted by leveraging ERP onsite and Offshore teams, All critical jobs like MRP, ATP were tested as part of the 64 bit upgrade to ensure Applications base line performance is same before and after the upgrade.
• Lead the Support teams to complete 3 rounds of Application load/performance testing using the key business transactions in order management and Purchasing areas to ensure applications performs better in post upgraded environment

Environment: Oracle Application 11.5.3, Forms 6.0, Reports 6.0, SQL, PL/SQL, SUN SOLARIS, LINUX, Apache, PVCS, HP PPM, HP QTP,HP QC,Visio, MS office suite, Oracle On Demand

Security and Release Manager

Confidential, Santa Clara, CA

Responsibilities:

• Responsible to lead the team to provide operational support in Application security administration and Application change administration areas for all core ERP and Engineering applications supported by Global IS&T Organization.
• Ensured that quality support procedures are documented and processes are always followed by Application support team members on the key Application security and change management control areas.
• Partnered with GISS(Global Information Security Services) and various support groups as well as corporate internal audit teams to deliver the quarterly SOX self assessments
• Streamlined operational support by implementing automated tools and processes resulted not only meeting compliance but additional productivity improvements and cost savings.

Environment: Oracle Application 11.0.2, SAP ECC 6.0, Peoplesoft 6.0, Team Center Engineering, SUN SOLARIS, UNIX,, Apache, Visio, MS office suite, Livelink and Virsa tools

Techno Functional Consultant

Confidential, Santa Clara, CA

Responsibilities:

• Involved in the customization of various complex Oracle Application forms and reports.
• Some of the customization include adding additional flex fields in Oracle Order Entry Customized item define form for Oracle Inventory and developed various custom forms such as Define User Security Assignments to help secure the Sales order data thru reports and forms
• Involved in the design and development of new reports, forms, alerts and Concurrent Programs.

Environment: Oracle Application 11.0.2, Forms 4.5, Reports 2.5, SQL, PL/SQL, SUN SOLARIS, UNIX,, Apache, Visio, Remedy, MS office suite