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Senior Project Manager Resume

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New Orleans, LA

SUMMARY

  • IT Leader with demonstrated ability to direct global, onshore/offshore teams in the delivery of enterprise systems, Cloud solutions and LMS and Robotic Process Automation technologies.
  • Strategic Business Planner and implementer of enterprise technology systems and web applications aligned with and in support of business operations
  • Proven ability to integrate business strategies with IT innovation resulting in enhanced competitiveness, reduced risk, increased revenue and improved customer service experience.

PROFESSIONAL EXPERIENCE

Confidential, New Orleans, LA

Senior Project Manager

Responsibilities:

  • Cloud implementation of Saba Learning Management Solution (LMS) to deliver WBT & ILT learning services to 5,000 City employees in Police, Fire, IT and Civil Service departments
  • Directed data migration/enhancement from on premise course content to Saba Cloud SCORM and worked with City LMS administrators in the use of Saba Publisher to create new course content
  • Employed Project management best practices utilizing PM techniques from PMI, Microsoft, Agile/Jira. Created support models integrating Saba into the City’s Service Desk ITIL.
  • Prepared & delivered project presentations to project stakeholders, sponsors & executive management.
  • Maintained weekly Project Status, Cost Summary, Risk Log & Mitigation Plan & Issue Log & Action Plan.
  • Functionality Matrix employed to summarize diverse requirements & assure testing & validation
  • Designed ETL from O365 Active Directory for Fire Department Initial Organizational load & daily synchronization SFTP to Saba
  • Designed ETL from combination of O365 Active Directory & ADP Payroll database for Police, IT & Civil Service Department Initial Organizational load & daily synchronization SFTP to Saba
  • Charged with enforcement of SOW/SLA with the City’s Implementation Partner
  • Agile functional Sprints communicated migration, application configuration and content needs
  • Agile technical Sprints implemented desktop & mobile Single Sign On
  • Designed Saba content extract and SFTP to new City data mart integrating U.S. Justice Department NOPD Consent Decree Compliance Reporting

Confidential

Senior Project Manager

Responsibilities:

  • Led selection of Cloud vendor. Archived 150TB of O365 Cloud email, Calendaring & IM content for 35,000 customer users at 25 North American Honda companies. Implemented Information Governance, Cloud archiving & eDiscovery Global Retention Management policies with automation of Legal Holds & eDiscovery. Program management of project teams numbering over 50.
  • Deployed 50 VMware servers for ingestion of over 80 TB of SharePoint & File Share content to Cloud
  • Selection of Robotic Process Automation (RPA) Blue Prism managed North American RPA Practice
  • Cloud implementation of Saba Learning Management Solution (LMS) to deliver cloud based SCORM Storyline WBT & ILT services to 100,000 North American associates at 25 Honda company locations and sales and service personnel at 300 Acura & Honda dealerships
  • Directed data migration from on premise content to Cloud archive data store & Cloud LMS collection
  • Employed Project management best practices utilizing PM techniques from PMI, Microsoft Clarity/Agile/Jira. Created support models integrating multiple vendors using Service Now.
  • Prepared and delivered project presentations from Initiation through post implementation support to project stakeholders, sponsors and executive management.
  • Negotiated, contracted and directed onshore and offshore IT vendors of hardware, software, support, business analysis and infrastructure services
  • Full budget/treasury and resource planning responsibility from inception of project charter, estimation, scoping, onshore and offshore resource assignment, RFP and contract negotiations, vendor SOW/SLA and Purchase Order management

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