PROJECT MANAGER Resume

SUMMARY

Project Management and Delivery: Manages day - to-day activities of medium and large-scale programs/projects while effectively managing time, staffing, financial, and technological resources.
Routinely applies knowledge of project management principles and tools to ensure timely completion of deliverables and projects.
Business/Systems Analysis and Development: Analyzes business processes, validates requirements, recommends solutions, and develops technical and analytical resources in support of strategic and operational projects.
Focus areas include: Enterprise Resource Planning, Application Development, Production Support, and Business Intelligence Analytics, Reporting and Visualization/Presentation.
Quality Assurance and Process Improvement: Works closely with functional and technical teams to create test cases and accomplish UAT activities.
Facilitates process improvement initiatives utilizing cross-functional teams to improve performance, remove waste and reduce variation throughout the organization.

PROFESSIONAL EXPERIENCE

Confidential

PROJECT MANAGER

Responsibilities:

Manages the day-to-day activities of the Lean-Agile Project Management Office, and maintains its policies, processes, templates, tools and deliverables. Leads PMO team consisting of 2 Project Leads and 3 Business Analysts. Areas of focus include: IT Strategy, HR, Accounting/Finance, and Business Intelligence.
Partners with stakeholders to prioritize projects, develop project plans, elicit requirements and allocate resources.
Facilitates project discovery exercises, conducts status meetings, communicates roles and expectations, defines objectives and scopes, documents risks, coordinate issues resolution, analyzes business processes, recommends solutions, creates detailed project plans, and provides ad-hoc reporting.
Advises business teams on best practices and available tools to manage processes and support strategic initiatives.
Manages overall project portfolio reporting and development of key performance indicators (KPIs) and other metrics for strategic and business improvement projects.

Confidential

STRATEGIC WORKFORCE PLANNING & EEOC PROGRAM MANAGER

Responsibilities:

Managed the day-to-day activities of the Workforce Planning and Compliance Center of Excellence (CoE). Specialty areas included Strategic Workforce Planning, Recruitment, Employee Relations, Compliance, Operations and HRIS.
Delivered bi-annual Affirmative Action Plans, and system-level EEO/AA program compliance and reporting for 18 wholly-owned, and 4 joint-venture THR hospitals/entities in the North Texas region.
Advised System Recruitment on legislation changes impacting existing employment compliance policies.
Routinely collaborated with THR’s Corporate Legal Office, System and Entity HR Offices, to ensure that HR operations complied with all applicable local, state, and federal regulations: EEO, AA, OFCCP, I-9, DoL.
Interfaced with system leaders and managers to present insights derived from analytics and provided active leadership in developing and deploying programs designed to enhance HR process efficiency; e.g. workforce demand forecasting, HR dashboards/analytics/reporting/visualizations, Recruitment pipeline analyses, Employee Relations, employee engagement surveys/assessments, skills & competency assessments, succession planning, etc.
Provided HRIS and Business Intelligence reporting and visualization of analytics, ie, hiring trends, employee turnover rates and associated costs, etc.; in support of strategic and operational decision making.
Served as System Administrator of various disparate HR-systems.

MEDICAL UNIVERSITY OF SOUTH CAROLINA

TRANSPLANT DATA SUPERVISOR

Responsibilities:

Supervised the day-to-day clinical support/administrative teams functioning within each of the Transplant Center’s Comprehensive Programs: Kidney/Pancreas, Heart/VAD, Lung and Liver.
Monitored patient flows through each program, developed dashboards, program benchmarking, and productivity metrics to ensure appropriate utilization of resources for care and to aid in strategic decision making.
Responsible for oversight, analysis and reporting/visualization of statistical research data for primary care, disease and outcomes management (SRTR) and ongoing regulatory compliance monitoring.
Served as the service line’s System Administrator for the Transplant Velos database and Epic EHR solution.
Served as the service line’s primary point of contact for MUSC/MUHA Compliance Committees, Performance Improvement Initiatives, and other cross-functional workgroups supporting the Hospital’s Compliance Programs.
Collaborated with MUSC/MUHA Legal and Compliance Offices, Regulatory Agencies, and Transplant Administration to enforce standards of all regulatory requirements: CMS, JCAHO, UNOS, FACT, HIPAA.