OBJECTIVE

• Seeking a Project Management or Scrum Master position in a growth - oriented organization with strong concentration and proven success utilizing Agile methodology, focusing on end-user value to improve business objectives.

SUMMARY

• Possess in depth knowledge in Software Development Methodologies like Waterfall, Agile, Scrum, and RUP.
• Strong experience with Scrum methodology and well versed in writing user stories.
• Proficient in sprint planning & standup sessions, analyzing Iteration Burn Down charts & reviewing defects.
• Experience in customer/client interaction, & deep understanding of business systems functionality & technicality.
• Vast Knowledge with Claims, Billing and other modules of the P&C applications.
• Vast Insurance business knowledge with project experience in various LOB's such as Personal (Auto, Dwelling, Home owner) and Commercial (Commercial Auto, Workers Compensation, Commercial Property, General Liability, Business Owners Policy (BOP), Commercial Package Policy (CPP)
• Diverse, multi-faceted credentials embrace solid qualifications and experience in Data Analysis.
• Extensively used tools for Requirement Management; Elicitation, Analysis, Communication and Validation.
• Participated in brainstorming sessions and walkthroughs with subject matter experts (SME).
• Experience in creating Business, Functional Requirements, and Systems Requirements documents, Traceability Matrix using Quality Center (ALM) and DOORS.
• Experience in developing use case diagrams, activity diagrams, sequence diagrams and collaboration diagrams.
• Facilitated JAD sessions to expedite and streamline the requirement gathering process.
• Expertise in maintaining Traceability Matrix and performing GAP analysis.
• Detailed working Knowledge of tools like HP Quality Center, SharePoint, and MS Office Suite.
• Experienced in preparing user guides and use cases to conduct User Acceptance Testing (UAT).
• Experienced in running SQL queries for data validation and comparison to perform back end testing.
• Extensive experience in supplying required data feeds to Business Intelligence Applications
• Knowledge of policy ratings, investigating claims, negotiating settlements, and authorizing payments.
• Experienced in ERP Software implementations as Business and Technical Analyst.
• Experience in Quality Assurance Life Cycle (QALC) aspects such as Test Cases, Defect Reports and Developing Traceability Matrices.
• Experience in developing strategies for Extraction, Transformation, & Loading (ETL) data from various sources into Data Warehouse and Data Marts.
• Excellent team player with strong written, communication, interpersonal and analytical skills.
• Experience leading team to meet deadlines and goals set by clients.

TECHNICAL SKILLS

• Microsoft Office Suite
• MS SQL Server
• SQL
• MS Share Point
• Business Object
• Rational Rose
• Rational Requisite
• Requirement Management Tool
• Pro, QC, Clear Quest
• Backlog management
• PM tools: JIRA cloud site, nTask, Vivifyscrum
• Sprint planning
• Coaching agile practice
• Removing impediments
• Retrospective meetings
• Team building
• Burndown charts
• Quality control
• Communication
• Documentation
• Requirement gathering

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Gathered Business Requirements, created Functional Requirements Document (FRD) and analyzed data/workflows; defined the scope, and cost/benefit analysis; progressed from Problem Statement to well-documented designs.
• Used Agile to Conduct Data Analysis on Group Disability Data to find missing data fields in application & customize them.
• Used MS Word & Visio to document data flow of the AS IS process and TO BE process.
• Conducted JAD sessions to get SME’s input on how to implement application for Group Disability Claims.
• Gathered Business requirements for Integration points and mapped them with Functional requirements.
• Worked as an Interface between the users and the different teams involved in the application development for better understanding of the business and IT processes.
• Trained and effectively used the Guidewire Software, specially Claims Center and Policy Center.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensured the critical requirements were not missed.
• Created UAT Test Plan & conducted UAT. Participated in Defect Management calls, provided feedback on UAT defects.
• Performed Functional and Performance Testing on Property and Casualty Modules.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Prioritized new features and functionality based on business needs.
• Followed UML by using Visio to create Use Cases, Activity Diagrams, & Data Flow Diagrams.
• Used Quality Center for requirement management, defect tracking, & mapping requirements to test cases.
• Collaborated with the QA team to ensure adequate testing of software both before and after completion and ensured that appropriate documentation is in place.
• Tested and validated the database tables using SQL queries during Data Validation and Data Integration. Used SQL to analyze Ad-Hoc reports for data mapping and requirement validation.

Environment : Quality Center (ALM), Microsoft Visio, ClearQuest, Microsoft Project, Oracle, SQL Server

Confidential

Quality Assurance Analyst

Responsibilities:

• Responsible for Gathering Requirements from business users through interviewing groups, one-to-one sessions and Joint Application Development (JAD) session.
• Participated in Primary and Secondary Research in the Identification of User’s Specifications needs.
• Documented Business Requirement Document and transformed into Technical Requirement document which was used to implement the solution.
• Produced System Diagrams, Business Requirements, Report Specifications, Workflows and other documentation as required for Project Analysis, Planning and Design.
• Ensured that relevant UML diagrams and Tools (Requisite Pro) were used in all requirement documents e.g. User Requirements, Functional Specifications.
• Gathered business requirements through interviews, surveys, JAD sessions and observations and created the
• Performed extensive Gap Analysis between the Company's Legacy System and Guidewire Billing System. management system as a business analyst.
• Prepared Flow Diagrams, Sequential Diagrams in MS Visio.
• Involved in working with the developers and the environment support teams to resolve issues.
• Interlaced with the Users for the User Acceptance Testing (UAT)
• Conducted Alpha, Beta and UAT testing.
• Conducted the final user-acceptance testing (UAT) and usability testing.
• Conducted manual data integrity testing using SQL
• Maintained Traceability Matrix with help of Quality Center.
• Facilitated Focus Group Meetings and (JAD) Sessions to adequately access business needs
• Met with client groups to determine user requirements and goals. Utilized RUP to configure and develop process, standards, and procedures
• Conducted JAD/RAD Sessions and GAP Analysis for understanding the workflow.
• Assisted the development team during the second and third iteration using the RUP model.
• Managed critical paths and bottlenecks in conjunction with Project Tracking Reports for Senior Management with the help of UML.
• Reviewed Stored Procedures for reports and wrote test queries against the source system (SQL Server) to match the results with the actual report against the Data mart (Oracle).
• Increased process efficiencies and reduced development cycle time across department by spearheading the implementation RUP methodology.
• Worked closely with the project Manager in planning, coordination and implementing methodology

Environment: ALM (Quality Center), MS Office Suite, Windows, SQL, XML, TOAD, SOAP UI, MS Share point