Sr. BSA Osceola Consulting Resume

SUMMARY

Senior Business Systems Analyst with 15+ years professional consulting experience in Information Technology projects for various industries including mortgage banking/loan servicing, legal, automotive captive finance, lender place insurance coverage, digital advertising, and e - commerce/manufacturing/supply-chain.

PROFESSIONAL EXPERIENCE

Sr. BSA Osceola Consulting

Confidential

Responsibilities:

Responsible for follow-up on day-to-day technology issues and performing on So Cal Gas Legal Matter Management (LMM) technology project. Confidential was the external vendor for this project.
For this project, since the vendor was responsible for system related deliverables, the BA role was also a Project Coordinator type of role include coordinating status meetings with vendor, produced status reports, distributed meeting minutes, followed-up and researched open issues until resolved, created folders/filing system on SharePoint for storing LMM project artifacts, reviewed and approved project documents received from the vendor and updated test guides and training guides.
Stakeholders included: SCG in-house attorney’s, Law Dept. Office Manager, department staff and external vendors (TeamConnect, CompuLaw and Brillio).
Responsible for working with external vendors for periodic system upgrades for: TeamConnect, CompuLaw and Legal Matter Mgmt. applications.
Performed all content changes and updates as needed to Law Dept. SharePoint Attorney and internal portals.

Sr. BSA

Confidential

Responsibilities:

Performed Sr. BA role (documented business requirements, technical design specs., UAT testing, meeting minutes, created training guides, delivered end-user training, and produced business friendly software release bulletins). The project scope was to successfully migrate 4WP.com website onto the Oracle ATG eCommerce platform.
Performed as Sr. BA working with business unit stakeholders in: Purchasing, Inventory Mgmt. Forecasting, and Merchandising teams to convert from a Legacy system to MS Dynamics 365 project.
Produced similar project documents as listed above for the Oracle ATG project.
Transamerica followed Agile methodology using various tools: Jira, Confluence, TFS/VSTS, SharePoint, and MS Teams.