Project Manager Resume

SUMMARY

A mission - driven Program/Project Manager with twenty years of proven experience in transforming specific business goals related to growth and efficiency improvements.
Held leadership roles in executing projects ranging from software development and capability deployment to strategy creation and executive facilitation.
Provided management oversight and operational control of assigned programs valued at $40M.
Successfully led 30+ SDLC projects and managed over 65 resources. Strong business acumen in strategy, process and planning, program management, design and delivery, budget and staffing disciplines.
Exceptional ability to lead cross-functional teams in order to identify program capabilities, assess resources, and collaborate with personnel ensuring projects delivered on time and within scope of budget.
Skilled in mentoring, coaching and contributing to the professional development of staff members.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Project Manager

Confidential

Responsibilities:

Lead 34-person cross-functional delivery team(clinical, product management, business intelligence, technology, finance, and supply chain) blending Agile and Waterfall methodologies to align deliveries.
Manage stakeholders' expectations and communications at county/ state/federal levels.
Manage and monitor work performed by external suppliers and ensure, along with Procurement and Contracts Division, that contractual obligations are respected.
Monitor and track progress using KPIs and ensure that projects are realizing benefits.
Consolidate work stream project plans, identify overarching dependencies across the different work stream’s project plans and develop cross-project status reports (dashboard presentations, bi-weekly, monthly, and quarterly), track progress on milestone/deliverables.
Audit and continually improve change management processes to assure coordinated multi-service provider.
Support diverse organization efforts such as: RFP development, vendor management, contract negotiations, Project & IT governance, business modelling, vulnerability framework development, & data architecture.
Improved PMO reporting precision by 57% by standardizing work breakdown structures (WBS), earned value management (EVM), and performance measurement baselines (PMB).

Project Manager

Confidential

Responsibilities:

Reduced payroll run time from 1.5 days to 5 hours by directing team of 5 through full software development life cycle (SDLC) creating front-end payroll system interfaced with back-end ERP.
Implemented Workforce Administration, Employee Self Service, Manager Self Service ( transition from paper-based transactions to online); ePerformance (with customized 'Multirater' & 'Manager Effectiveness Index' functionalities).

Project Manager

Confidential

Responsibilities:

Strategized Portfolios related to Health care benefits (Medical, Dental, Vision, LTD and STD) and group benefits, Group billing, Default rules, Annual enrollments and Calculation engines for benefits.
Developed cross -functions and roadmaps for technical and nontechnical projects related to calc engines (COBRA, pension, beneficiaries, life events and employment events).
Facilitated change control board(CCB), risk analysis, and risk mitigation meetings.
Reduced defect rates by 60% and improved sprint velocity by 25% by enforcing quality gates and continuous improvement principles.