Project Manager Resume

SUMMARY

Eighteen years of experience in Project Management, Client Relationship Management & Business Analysis for customers in Insurance, Travel Transportation & Logistics, Human Resource, Government and E - Commerce domains.
Successfully managed complex projects on various technical platforms and in different functional domains.
ITIL V3 Certified with a strong foundation in IT Service and Project Management processes and best practices.
Core skills include planning projects and managing all aspects of the application delivery cycle, with a heavy emphasis on tracking risks, issues, schedules and milestones in Microsoft Project and SharePoint.
Able to manage large project teams and known for high-quality deliverables that meet timeline and budgetary targets.
Knowledge of many domains especially Insurance, Travel, Transportation & Logistics (TTL), Ecommerce, Human Resource, Healthcare, Government and E-Commerce domains.

TECHNICAL SKILLS

Project Methodologies: Agile, Waterfall

Business Modeling Tools: MS Visio

Defect Tracking Tools: Bugzilla, JIRA, HP ALM

Operating Systems: Windows NT/XP/2000, UNIX

Quality Assurance: Software Application Testing Life Cycle

Business Applications: MS Project, MS Visio, Microsoft Office Suite, MS

PROFESSIONAL EXPERIENCE

Project Manager

Confidential

Responsibilities:

As a project manager my primary responsibility is to manage the project team and client.
To develop project deliverables including business requirements, project charters, communication plans, risk mitigation plans, quality plans, cost/benefit analysis, interface specifications, issues/concerns logs, project certification logs, project checklists, use-case scenario specifications, and process models.
To Develop operational reports in support of business process research and/or project successes to include regular return on investment review; and provide analysis of those reports to management about key release metrics; presents and discusses these reports and analysis with management.

Environment: MS Project, Microsoft Visio and Business Objects, Rational Requirement Composer, Bugzilla, Java, UML, HTML

Project Manager

Confidential

Responsibilities:

As a project manager my primary responsibility was to manage the project team and client.
Created reports and diagrams in both PowerPoint and Excel to review the status of the project and facilitate the discussion of critical issues with senior management.
Maintain the communication and governance between client and Sabre team as it involved integration of ground transportation in the Sabre PNR.
Continuously re-evaluate project status, identify issues and risks, and provide risk mitigation approach, recommendations for issue resolution and handle escalations.
Ensuring effective quality control processes are in place to monitor deliverables produced.
Responsible as a scrum master with added responsibility of skill gap trainings and inductions for project team.

Environment: MS Project, Agile, Microsoft Visio and Business Objects, Rational Requirement Composer, Bugzilla, Java, UML, HTML