SUMMARY

• Establish a career as a certified clinical consultant and project management professional, utilizing my 20 years of experience as a clinician in teh healthcare industry in teh areas of ambulatory and acute health settings.
• My expertise in project management and clinical consulting, specializing in clinical software applications implementing electronic health records, revenue cycle management and clinical document improvement, is my passion and drive, as me establish long term success in all areas of health information management.
• As a clinical consulting professional, me possess over 18 years of experience in teh healthcare and teh clinical information technology industry wif knowledge focused in Program management, Project Management and Revenue Cycle Management.
• 18 years’ experience as Certified Physician Assistant working wifin medical specialties such as, Cardiology, FM/IM, Nephrology, Gastroenterology, OB/GYN, Pediatrics, Orthopedics, Pain Management, Neurology, Oncology, Urology, ENT, Spine, Vascular, General Surgery and Bariatric.
• 14 years’ experience as a Lean Six Sigma Healthcare Black Belt certification
• 15 years’ experience as a certified PMP - Project Management Professional
• 8 years’ experience Healthcare ERP implementations wif Infor Lawson, Oracle, SAP and Microsoft
• 15 years’ experience in clinical informatics focused on project management,human capital management, budgeting, implementation and optimizations related EMR/ EHR, RCM and ERPsoftware applications.
• 15 years’ experience in healthcare coding 5010, ICD/CPT-9/10, HCSPCS, CMS1500 and UB04 coding and CPC guidelines
• Experience in providing clinical information system consulting, project management, support and workflow analysis wif ambulatory and acute healthcare organizations and practices.
• 18 years’ experience wif Confidential, eClincal Works, GE Centricity, Athena, AllScripts, Confidential, Cerner, Meditech, 3M CRS/CAC/HDM/CDIS, Advantix, CPSI, Source Plus EMR, eMDsand Confidential clinical application software systems.
• 5 years’ proficiency experience wif Confidential EMR software system program and project manager for EpicCareAmbulatory, Stork, MyChart, RCM, ClinDoc, HIM& Security, CPOE, OpTime, Cupid, Resolute PB and HB, Cadence, Procedure Orders
• 2 years certification in MyChart, HIM, Procedures Orders, ClinDoc, Stork, Resolute HB and Resolute PB (2015)
• 5 years’ experience wif Cerner, Millennium, Ambulatory and PowerChart modules

TECHNICAL SKILLS

• Confidential, eClincal Works, GE Centricity, Athena 16, AllScriptsTouchworks and SCM/PM, Confidential, Cerner Millennium, Meditech, 3M CRS/CAC/HDM/CDIS, Advantix, CPSI, Source Plus EMR, eMDs, 3M, SAGE, and Confidential clinical application software systems.
• Microsoft Word, Project, Sharepoint, Excel, Access
• EDI and RCM products- Paymaster, Claimpoint, Txmednet, TDHconnect, HBOC, Availity, SAGE,PayerPath, WebMD and ENS. 3M 360, MedAssets, Zirmed, TriZetto and Edifecs.

PROFESSIONAL EXPERIENCE

Confidential, Austin TX

Healthcare Consulting Services Director

Responsibilities:

• Healthcare consulting services director providing advisory and consultative subject matter expertise to our Confidential practice clients, Account executives, Account managers and recruiting staff in support our clinical healthcare IT service offerings.
• Providing subject matter expertise in teh areas of Program and Project management, EHR/EMR, clinical HIM and financial systems project planning assistance, resource management scaling and systems optimization assistance in all areas of healthcare.

Confidential, Jacksonville FL

Confidential RCM, HIM and 3M Project Manager Consultant

Responsibilities:

• Provided project management oversight, direction and support of a Confidential Enterprise 2014 Confidential to 2015 system upgrade ofHIM, RCM and 3M CAC modules and implementation for alarge Southeast hospital system.
• My daily responsibilities include providing IS project management direction and oversight to teh clinical software vendors, analysts and support staff. Maintain communication and optimization advisory to C-level executives, directors of IS, HIM and Revenue cycle departments leaders.

Confidential, Austin TX

Clinical Operations Director and Program Manager Consultant

Responsibilities:

• Clinical Director and Program manager consultant for a large Orthotic and Prosthetics organization, providing Clinical implementation and project management direction and oversight of teh project management team, training and clinical support department staff for over 800+ clinic locations, across 46 states for rollout of teh GE Centricity, Confidential and AllScripts ambulatory software, RCM development and ERP supply chain application system. me reported directly to teh C-suite executives.Medical device management and clinical outcomes reporting and registry.
• Oversight and development of (5) Confidential regionalized collections and business offices.
• Establishment of best practices in revenue cycle reporting, collections, denial managements and utilization review workflow development. Responsible for program budgeting, vendor relationship management and oversight of over 40+ contract resources and deployment scheduling.
• Managed people for programs or projects involving department or cross-functional teams focused on teh delivery of projects and/or programs into a finished state.
• Plans and directs schedules as well as project budgets. Monitored teh program/project from initiation through delivery, interfacing wif customers or department personnel.
• Organizes project activities dat may require interdepartmental meetings and communication ensuring completion of teh program/project on schedule and wifin budget constraints.
• Assigned and monitors work of technical personnel, such as systems analysts and programmers, providing support and interpretation of instructions/objectives.
• Directed teh activities of project support staff and sub-contractors and is responsible for ensuring appropriate resources are allocated and maintained to facilitate teh successful completion of teh project.
• Ensured teh ongoing process/system capability associated wif projects and manages any changes required to meet or exceed teh expectations established in project designs.
• Established operational objectives and work plans, and delegates assignments to individual contributors or subordinate managers. Senior management reviews objectives to determine success of operation.
• me was responsible for all clinical application software program updates and initiatives related teh implementation, training and support activities on a regular cadence wif executive senior leadership team members and stakeholders

Confidential, Jacksonville FL

Senior Revenue Cycle & HIM Consultant

Responsibilities:

• Project management consultant for a large Southeast hospital system, providing IS project management direction and oversight of teh RCM and HIM departments for a Confidential Confidential to Confidential 2012 Enterprise conversion installationand 3M 360software applications implementation integration.

Confidential, Dallas, TX

Senior Consultant / Engagement Manager

Responsibilities:

• Senior Consultant / Engagement Manager (FTE)Senior consultant in HIM Project management, as a Client Engagement manager for Confidential Consulting services division.
• me was responsible for implementation, project management, vendor relationships, human capital resource management, budgeting, evaluations and business development.

Confidential, Dallas, TX

Senior Consultant / Project Manager

Responsibilities:

• Senior Consultant / Project Manager (FTE)Provided Confidential EPM and EMR project management, classroom training and implementation assistance for over 5,000+ multi-specialty and multi physician practice organizations.

Confidential, Dallas, TX

Senior Project Manager

Responsibilities:

• Provided GE Centricity, AllScripts, Cerner, Confidential and Confidential project management, classroom training and implementation assistance for hospitals and multi-specialty & multi physician practice organizations.

Confidential, Knoxville TN

Senior Consultant

Responsibilities:

• Consultant Provided Confidential EPM and EMR project management, classroom training and implementation assistant formulti-specialty physician practice organizations wif Confidential in teh Knoxville TN area.
• Responsible for managing implementation, deployment, integration and application support resources during Confidential EHR and EPM implementation.
• Assisted clinic practices in teh development of EMR and EPM workflows utilizing Confidential applications
• Assisted CBO office wif teh development “Best Practices” in TEMPeffective EHR and EPM workflow protocols and processes
• Mentored and oversaw teh knowledge and training of clients’ internal support team on clinical applications for supporting, maintenance, end user training and post go live optimization.

Confidential, Houston TX

Clinical Implementations Project Management Lead (FTE0

Responsibilities:

• Responsible for project managing implementations for clinical software: Cerner, Centricity Business and Practice Solutions systems (HIM, BAR, IDX), AllScripts/Misys, and Confidential (EPM, ICS, EHR) for physicianpractices and hospital systems.
• Developed implementation guidelines and principals for practice-based clinical applications and Revenue Cycle Management tools.
• Oversaw software development, testing, custom reporting, and support assistance and upgrade
• projects
• Provided Accounting and financial Revenue cycle management assistance
• Responsible for clinical application implementation and deployment schedule, training plan, and budgeting
• Responsible for end user and clinical staff training on EMR and PM software applications
• Developed and implemented change control policies and procedures for software development change requests

Confidential, Houston, TX

Director of Information Systems (FTE)

Responsibilities:

• Responsible for supervising teh clinical IT department for all software applications deployments projects thru management of teh implementation team, support call center development and application maintenance of CBO and clinic practices electronic health record implementation, revenue cycle management billing systems and clinical document management systems.
• Oversaw development of implementation guidelines and principals for practice-based clinical applications and supporting, for various practice management and EMR systems, such as, GE Centricity, Confidential, Advantx,Allscripts, eClinical Worksand Athena applications.
• Oversaw and responsible for support, training and implementation of billing department and revenuecycle management processes and financial reporting
• Managed practice clinical applications vendors and value added reseller relationships.

Confidential, Dallas, TX

Clinical HIS Consultant (Owner of Consulting Practice)

Responsibilities:

• Responsible for overseeing various EPM and EHR applications deployments to multi-specialty physician practices and hospital systems.
• Provides clinical information system consulting, project management, classroom training and assistance to support clients utilizing Confidential (EPM/EMR), GE Centricity solutions, Misys, Allscripts, eClinical Works and Advantx application systems
• Development of Revenue Cycle and Meaningful Use implementation plans and reporting tools
• Responsible for project plan, integration team, application implementation and deployment scheduling
• Developed, implemented and provided support of healthcare billing applications to aid in establish an TEMPeffective billing workflow protocols and processes
• Mentored and oversaw teh knowledge and training of clients’ internal support team on clinical applications for supporting, maintenance and end user training

Confidential, Plano, TX

Sr. Clinical Apps Engineer / Project Manager (FTE)

Responsibilities:

• As a Sr. CIS and Project Lead, me was responsible for providing training and workflow analysis, project management and post go live support assistance for GE Centricity PM and EMR direct customers and Value Added Resellers.
• As a certified Six Sigma Healthcare Greenbelt, was successful in utilizing strong problem-solving techniques and used statistical tools to contribute to teh success of large and small organization implementations
• Teh methodology included generating processes for collecting and analyzing data, and leading and executing process-level improvement projects for EMR deployments, Revenue cycle management process, development of healthcare “best practices”, systemic upgrades and software customizations.

Confidential, Dallas, TX

Physician Assistant (FTE)

Responsibilities:

• Conducted physical examinations and initial new patient examinations in preparation for surgical and medical treatment plan.
• Provided diagnosis and treatment for illness, order and interpret tests, counsel on preventive health care & give medical orders and written prescriptions.
• Assist in surgery, provide patient inpatient and outpatient discharge after surgical operations.
• Participate in monthly hospital call schedule.
• Responsible for project management implementation Millbrook PM &Logician EMR applications across all practices wifin teh Presbyterian Dallas Professional clinics.