SUMMARY

• Business Analyst Project management consultant with over a decade of experience as a successful Project Manager, Senior Business Analyst, Requirement Analyst and Quality Analyst
• Strong experience working in process defined methodologies - Agile, RUP & SDLC.
• Involved in Agile ceremonies including Sprint planning, Product backlog refinement, daily stand up, retrospective and demos.
• Excellent knowledge of Project Life Cycle with outstanding skills in project planning, workflow, execution, control, and resource balancing as well as the ability to support multiple simultaneous short-term projects.
• Experienced in delivering IT projects on schedule, within budget, while exceeding user expectations. Experience working on JIRA for reporting.
• Demonstrated skills in delivering projects from discovery phase to User acceptance testing and cutover activities.
• Strong project leadership and team building skills on high-profile, high risk projects from initial scheduling and design, to release and post-launch support. Experience building a “practice” including processes, procedures, and technical writing
• Extensive experience in querying MS SQL server to retrieve and perform data analysis from RDBMS. Prior experience working on Team Foundation Server (TFS).
• Experience in all phases of the RAD (Rapid Application Development) Methodology such as Pre-Scope, Scope, Design, Develop (build & Test), Rollout, and Warranty.
• Extensive experience in writing Use Case Specifications, Functional Requirement Specifications (FRs), High Level Design Specifications (HLDs), Technical Requirements Specifications (TRs) and Requirements Traceability Matrices (RTMs).
• Expertise in performing Gap Analysis, Feasibility Analysis, Impact Analysis, Risk Analysis, Risk Management Plans, Business Process Management (BPM), Business Process Re-Engineering, Business Rules Management and Cost-Benefit Analysis.
• Facilitated Joint Requirement Planning (JRP) sessions, Joint Application Development (JAD) sessions with Subject Matter Experts (SMEs), Business User Groups, Top Management Groups and Technical Groups.
• Conducted change management across the entire consulting process from project conceptualization through project delivery, performing Software Development & Implementation Management in diverse business & technical environments, with demonstrated leadership ability and excellent visual, oral, and written communication skills.
• Excellent experience in developing and executing Test Approach Documents, test plans, test scenarios, test procedures, test cases, test data and test scripts according to Business

PROFESSIONAL EXPERIENCE

Confidential, Madison, WI

Lead Business Analyst/ Project Manager

Responsibilities:

• Acted as primary liaison between the client departments and the Information systems IT department to perform analysis, review, and estimation of client requests, prepared and reviewed requirements and client documentation for Personal Lines Property and Casualty business.
• Experience working on different LOB’s across personal and commercial lines. Running the daily standup meetings, issue triage and single point of contact during for defect analysis during UAT.
• Worked on different transaction in like issuance sequence, Policy Change including out of sequence and Preemption, Renewal, Cancellation and Rewrite.
• Worked on the portal usability enhancement to improve the performance of Guidewire portal.
• Involved from the inception of Personal lines Auto, Homeowners and Umbrella, Commercial Auto, Workers Comp. BOP. Experience in issuance sequence within Guidewire portal or using accelerator,
• Product Integration and Configuration experience and knowledge on Guidewire PolicyCenter. Proficiency in Guidewire Insurance Suite (PolicyCenter/Portal) user Interface and Rulesets.
• Created User Stories based on the discussions with SME's for the customization of Product for the Policy center application, Billing Center and Claims Center.
• Involved in documenting business processes for Homeowners (Dwelling Fire- windstorms, hail, vehicles, aircraft, volcanic eruptions, etc), Umbrella and Auto insurance (Model year, Make, Loyalty Discount, etc) into the Business Requirement Document BRD .
• Created product rules and gathered requirements for the implementation of discounts, rating inputs, and reports for implementing Guidewire Policy Center.
• Worked with Guidewire Policy Center and Payment Manager Teams to co-ordinate the requirements.
• Worked on developing a new policy system for quote, new business, endorsements, cancellations, reinstatements and renewals.
• Created use cases, flowcharts, sequence diagrams and activity diagrams to capture the behavioral requirements of the system.
• Created, iterated, prioritized and groomed user stories that make up the Scrum project's product backlog. Create and analyze report data using Epic Optime and Crystal Reports.
• Responsible for reviewing requirements, analyzing the requirements for implementing them using Guidewire PolicyCenter/Portal either by using the out-of-box solutions in Guidewire platform or providing custom solutions on a case to case basis.
• Worked on converting retiring heritage web-based system to Guidewire portal for quoting and maintaining issuing insurance policies. PolicyCenter SmartComm implementation using GX model.
• Analysis of business, System requirements of the client and for Property and casualty modules

Environment: Guidewire PolicyCenter, Guidewire Portal, SmatComm, Agile, MS Office suite, SharePoint, Rational Rose, GMC Inspire, Requisite Pro and Agile Manager, Jira

Confidential, San Francisco, CA

Senior Agile Business Analyst

Responsibilities:

• RUM methodology extensively in the process of the project to integrate the business activities transferred into reporting systems
• Worked with the product owner in analyzing stakeholders' needs across the organization and gathering requirements for system reporting and customer statement generation
• Prioritizing of stakeholders wish list with product owner and participated in requirement grooming sessions to produce User Stories from EPICS for requirement validation
• Conducted extensive Data Analysis to identify missing data fields in the application from various data sources and defined Data Transformation (ETL) logic to close the gaps
• Identified, validated business rules converted from NV platform to plc platform for credit and debit reports, revenue sharing reports, reconciliation report, and daily customer statements
• Involved in developing Acceptance Criteria for the user stories to address reporting requirements of multiple reporting systems and statement delivery channels
• Created screen mockup for front-end customer facing report inquiry interfaces
• Conducted Sprint Planning and Sprint Review meetings with product management and technical team, participated in Daily Scrum to track Sprint progress.
• Conduct requirement-gathering meetings with key stakeholders, and interview all levels of users to define detailed business needs, key requirements and scope
• Perform risk, gap and data analysis, and analyze complex business processes
• Create epics and stories based on specific requirements create workflows, mockups, and diagram
• Make recommendation for possible enhancements and updates to meet company goals and vision
• Work closely with the development teams and provide continued support to insure complete understanding of the requirements, scope and expectations
• Work Closely with UX team for development of mockups, wireframes and prototype
• Conduct multi-platform team meetings to insure dependencies with other teams are met, conduct effort estimation actives, and ensure timelines are coordinated
• Generate data sourcing and resolve data quality deficiencies. Develop test cases, ensuring data integrity and requirements. Maintain sprint release backlogs, analyze burndown chart
• Coordinate efforts with other teams to acquire additional documents, reports, logs, and other artifacts
• Work Closely with QA team and monitor test case creation and all QA activities such as, unit testing, regression testing and automation testing. Maintain project documentation to meet audit requirements
• Work closely with Business owners to ensure expectations are met and provide UAT scripts and training material Manage the product backlog between product owner and scrum team
• Conduct daily scrum calls, sprint & release planning meetings, technical reviews, deep dive design meetings; sprint reviews, scrum of scrum and retrospective meetings
• Enforce best practice of Agile methodology based on UD Search team’s needs, restrictions and commitments. Provide mentoring and assistance with JIRA