SUMMARY:

• Teh Cloud Productivity is for those looking to deploy Microsoft Office cloud and hybrid solutions to enterprise customers.
• Office 365, Planner, Teams, Dynamics, Visual Studio. Microsoft Office365, Exchange, Microsoft Teams, SharePoint. Maximize apps/ create company integrated ecosystem.
• Apps, Microsoft Flow. Cloud solutions. Azure.
• Accredited DevOps Developer
• Focuses on shorter development cycles, how to increase deployment frequency, and more dependable releases aligned wif business objectives.
• To read more, click here to goto my website
• Covers all aspects a project management office (PMO), matrix organizations/objectives.
• Elaborate requirements /conduct stakeholder interviews.

PROFESSIONAL EXPERIENCE:

Confidential, Manchester, NH

ITS - Salesforce UAT Developer

Responsibilities:

• Worked on Agile Development Team for Product Manager of Colege for Confidential
• Salesforce instance of 5,000 students and 500 Users.
• Assisted wif deactivation of automation from Colleague - Registrar system of record to Salesforce.
• Prepping for migration into new Salesforce instance wif Lightning.
• *Notes - Production Org was SF Classic but our test orgs were Lighting as teh University was 1 yr away from migrating to Lightning.
• Reviewed/presented new concepts / tools for new automated deployments that would decrease manual work/chance for errors.
• Work wif Web technologies including HTML, XML, JQuery, Java, JavaScript, REST, JSON and SOAP web services.
• Apex - Adding web/email services and validation over multiple objects. Creating custom business processes that can’t be done in current workflow.
• Working wif SOQL Queries, variable declaration, control structure, array (lists) and data (DML operation) and choosing correct version of Salesforce API
• Created apex class and trigger and deployed components to a prod org after testing in a sandbox org.
• Adding system logic to system events via button clicks, related record updates, and Visual Force Pages. In conjunction wif calls to teh API. Working wif Inline Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL) queries that return lists of sObject records
• Building Apex Class and trigger and deploying these components into production after testing in sandbox org.
• Creating custom object / adding apex class called from trigger for custom object, add test class to validate teh code and deploy to production using change sets. Defining custom object,; created custom fields, relate custom object to other fields and records, build pages layouts. Track events, tasks, create custom tabs for custom objects, analyze custom object data, create dashboards and reports, share custom tabs, custom apps, custom objects.
• VisualForce - building multistep processes and custom control flows/ using tags, defining navigation patterns and data specific rules for positive app interaction.
• Triggers - Built custom buttons/links to external Advising websites that track student lifecycle, student projects.
• Lightning Components - Developed components to customize lightning experience and test out in sandbox org. Presented components to Stakeholders for review.

Confidential - Boston, MA

O365 /SharePoint Developer/Salesforce Admin /Analyst

Responsibilities:

• SharePoint - Built approved proof of concept sample SharePoint on EPros O365 environment.
• Built Confidential US SharePoint footprint from Confidential global SharePoint farm in managed in Israel.
• Created custom lists and workflows for easy end user experience tracking tasks, key contracts, and department deliverables.
• Constructed multiple SharePoint Sales & Marketing sites & sub-sites, pages, and libraries. Created Dashboards; pulled information of KPI’s from Salesforce using Microsoft connectors for executive leaders.
• Migrated sensitive department information; guidelines, procedures from existing confluence/Jira intra-site to SharePoint.
• Custom site templates, master pages, libraries, C# web parts, add-ins dashboards. Permissions, security, backup, content/document management, publishing, interactive lists to track tasks. Migrating from SharePoint PaaS on premises to SharePoint Online. Third Party Solutions experience. C# Web Parts, Nintex Work Flow.
• Vendor Management - Built custom SharePoint site for 2 vendors to access relevant Confidential Product Information.
• Created document system wif custom sorting and version control linked to OneDrive.
• Created user permissions for sales reps/ managers/ directors / and VP’s.
• Sat in weekly meetings wif Business Applications meetings regarding discussing Business Continuity Plans/Solutions.
• Built task management system to keep track of ongoing projects/tasks in Sales operations and Marketing.
• Security - Updating SharePoint farm server, updating MSQL servers, updating computers used to access SP sites.
• Enabling SSL; secure socket layer and TLS 1.1, and 1.2; transport layer security protocol support.
• Security hardening for SP database servers; specific ports, protocol, and service guidance.
• PowerShell - Wrote scripts to ensure same SharePoint build is installed on all servers.
• Wrote reusable scripts to initiate/automate SharePoint installation, prerequisites, and to configure SharePoint Farm.
• Wrote PowerShell scripts for SharePoint Prerequisites, installation, and to configure SP Farm.
• Wrote PowerShell scripts to initiate unattended / silent mode / offline mode.
• Active Directory - Create and managing domains (DNS), preparing disaster recovery strategies, upgrading software, and handling user accounts. Created user ID's, roles.
• Developed organizational units/groups in Active Directory (AD) and managed user security wif group policies.
• Managed Group Policy Objects (GPOs) throughout teh Active Directory (AD) enterprise
• Managed DHCP and WINS.
• Okta - Single Sign-On. Working wif Business Applications Manager to address to teh security conditions encountered wif O365 applications and adaptive multi-factor autantication.
• Cisco Systems VPN Client - Working wif security team on utilizing different VPNs for easier security maintenance/administration.
• Azure - Azure implementation and administration.
• Deploy windows virtual machines
• Create and manage vm disks/vm images. / backup vms.
• Automate VM configuration
• Assisted wif setting up Security policy and monitor security health and apply cloud defenses.
• .Net - worked wif os’s, devices, and servers. Refactoring’s, code actions, code fixes for API’s.
• Live unit testing, debugging. Collaborated on Microsoft Visual Studio and Visual Basic for .net extensions.
• Understanding of FIPS; federal security standards wif regards to windows registry key and algorithms for encryption.
• MSQL - Cloned databased, worked wif custom data sets. Security hardening for dbs.
• 035- Routine monitoring and analysis to include Audit Log Report in security & compliance center.
• Setup Microsoft Teams Office365 groups and synced them wif Microsoft planner for more organized team collaboration.
• Exchange - Created Exchange mailboxes in active directory. Managing exchange server wif PowerShell scripts.
• Microsoft Project Server - Facilitate end-to-end project communication. Project sites are available on teh Windows SharePoint Server; seamlessly integrated Microsoft Project Server / Project Online. Created a central / standardized way of storing documents and updating info. Risks / problems managed using lists that can be assigned to individual projects and/or tasks.
• Salesforce Admin: Helped sf admin team at end of quarter on meeting reporting deadlines. Reports/dashboards. created connectors to Microsoft SharePoint and Microsoft Exchange Tasks. Setup new users and added privileges for new hires.
• Lightning Experience - changed report permissions and exporting for Sales reps when changing territories.
• Built custom dashboards for upper management to view KPI’s of sales team.
• CASE Software - Computer aided software engineering. Utilized tools, workbenches, and environments depending on

Confidential – Cambridge, MA

Tech Writing/ Consulting

Responsibilities:

• Actively doing contract work based on technical roles.
• Confidential – Newton, MA. Tech writing for new mobile app end users; IPhone/Android. Tech writing for laptop systems interface. Consulted on Office 365 SaaS cloud migration, subscription options, benefits of Microsoft Azure, SharePoint, Access, Visio, Planner, Teams, OneDrive and Visual Studio Team Services.
• Worked wif project manager tco design a Office365 plan for roll out. Went over SharePoint document management/version control and how projects can be tracked.

Confidential, Cambridge, MA

Account Executive/BDR Team Leader/Salesforce Admin

Responsibilities:

• Consulted director to change daily KPI’s from 80 to 50 calls; allow BDR’s more time to research professors matching our product. Results: KPI: 40% increase on professor recommendation/sales per week. Suggested management to adjust Salesforce call log policy to a new lean, vital info only policy for faster load times/ review of information. Streamlined process.
• Consistently met or exceeded my sales goals; closing $20K in cold calling content sales per month on top of my leadership duties.
• Managed/coached team of 5 Business Development Reps to KPI's of at least 80 cold calls per day, 15 recommendations per week.
• CRM Systems used; Salesforce. Microsoft SharePoint, Microsoft Project (Tracked install of site access on colege servers.)
• Salesforce Admin – maintained/created customer fields, workflows, validation rules, custom objects, and new users.

Confidential - Wellesley, MA

Personal/Business Account Manager

Responsibilities:

• Salesforce. Sales; cold calling, B2B, designed marketing plans. Lines: Checking/Savings/Credit Cards/Mortgage Refinance, Home Equity Loans.
• Worked wif operations on difficult applications for accounts and mortgages.
• Built a marketing spreadsheet pdf; all gift cards, airline miles, point values. Now customers quickly scan most appealing and useful benefits immediately. Produced a 30% increase in branch sales. My sales increased 30%; branch 15%.

Confidential, Westborough, MA

Project Manager/Project Coordinator

Responsibilities:

• Admin/designer of Team Intraweb site on Microsoft SharePoint. Admin of team payroll intraweb site on Oracle's Peoplesoft platform.
• Lead project migration from Excel to SharePoint. Designed site master pages, libraries, and web custom web parts.
• Managed internal trade desk team of 5 direct reports tasked to audit transactions from shareholders/financial advisors. Reduce risk.
• Designed process improvement plans wif Visio. Discussed budget costs and scope for projects wif Project Manager and Unit Manager.
• Participated in Kaizen Events lead by project manager (Black Belt); discussing projects to improve call score quality/reduce trade errors.
• Stay below: 20% of scheduled task time, 10% off teh phone on call days.No More TEMPThan 3 Financial Errors, 5 scored calls over 90%. Developed status reports for Unit Manager and Project Manager.
• Created technical specification steps to process every type of financial transaction for our plan in our dos fsr/windows based system. Lead user acceptance testing (UAT)
• Handled escalated/supervisor requested calls. Made decisions on issues, actions, and risks.
• Held 3/6/12 month performance reviews of reps wif Unit Manager; incentive eligible/disciplinary action etc. Interviewed potential new hires.
• Went over ad hoc business reports wif unit manager to discover new areas for team improvement.
• Transactions involved; Redemption's, exchanges, purchases, transfer of assets, broker dealer changes, and payroll deductions.