SUMMARY:

• Team - oriented, detail-oriented certified project management professional and scrum master in cross-functional project management, resource management, application support, and technical product ownership.
• Background in application development, Data Analytics, cloud applications, system integration, credit card processing, middleware, and infrastructure.

TECHNICAL SKILLS:

• Industry Experience: Distribution, Retail, Insurance, Pharmaceutical, Healthcare, Grocery, Agriculture, Beverage, Communications, Manufacturing, Toy.
• Competencies: Project Management, Business Analysis, Technical Product Owner, Data Analytics, Dashboard, Wireframing, Staff Management, Project Governance, Earned Value Management. Waterfall, Agile, SAFe, JAD methodologies.
• s: Project Management Professional (PMP), Certified Scrum Master (CSM), Certified SAFe 5 Agilist (SA), ICAgile Certified Professional (ICP)
• Software/Tools: MS Project Server; Clarity; MS Office Suite including SharePoint, Visio, and Teams; TFS; SQL; TOAD; SQL Management Studio; ProgreSQL 4; Remedy; Slack; WebEx; Zoom; Skype; MKS; SAP SD/MM, SAP CRM, and SAP Idocs/Bdocs; XML; Clarify CRM (customer relationship management) ; HTTP requests; EDI; IBM MQ Series.
• Languages: SQL, RPG, CL. Familiarity with shell scripting, PERL.
• Databases: SQL Server, Oracle, IBM iSeries DB2, PostgreSQL.
• Operating Systems: Windows, Unix, Linux, OS/400 on IBM iSeries.

PROFESSIONAL EXPERIENCE:

Confidential, St. Louis, MO

Senior Project Manager

Responsibilities:

• Coordinated the migration of one app to AWS including EC2 processes and IAM/Cognito for SSO.
• Led exercises to define MVP, created product roadmaps, drove epics to completion according to the roadmap, managed backlog refinement and agile ceremonies. Removed blockers for the team.
• Acted as Technical Product Owner and created wireframes for front-end UI and gathered input from the PO.
• Groomed user stories to ensure the quality equal to a software development product.
• Team Lead supervising nine team members. Promoted to Senior Consultant.

Used: JIRA (Next-Gen), Confluence. Balsamiq, pgAmin 4 SQL queries, Mural.co, MS Office Tools including SharePoint, PowerPoint and Teams, WebEx, Zoom, Slack. Technologies: React, Angular, Nodejs, Spring, Mongo, PostgreSQL, Linux, Amazon Web Services (AWS).

Project Manager

Confidential

Responsibilities:

• Directed Reconciliation and dashboard data analytics to identify discrepancies between billing and provisioning systems including programs that auto-remediate discrepancies, having a budget of $1.4M and supporting the Billing Assurance business team. Hybrid role of Technical Product Owner / Project Manager.
• Recognized an inefficient process for new requests via email and initiated a formal intake process. A portfolio and roadmap were created and approved. Recommended priority setting based on the sponsor’s overall goals.
• Provided a vision of the Data Analytics to become user-friendly and attained buy in from the business.
• Resource manager responsible for a team of nine people focusing on application enhancements and support.
• Created the dashboard and a security badge scanning process to relate the KPIs to the warehouse operators.
• Identified staff effectiveness by identifying opportunities to improve efficiencies with story grooming and testing efforts.

Confidential, St. Louis, MO

IT Project Manager

Responsibilities:

• Provided project management services for application enhancements and data collection for the farmers’ harvest season and a high-visibility Seed Launch required much coordination for application stability by ensuring systems were sized properly by conducting load tests and providing launch day orchestration for 25 teams. Engaged product owners and managed strategic directives to add epics and backlog items from R&D area. Managed US and global deliverables for an improved Salesforce customer service usability and access to data.
• Recognized by leadership for the significant reduction of help desk tickets during the harvest season due to the restructuring of priorities and management of the teams’ workload. Added application functionality for collecting and viewing new data at the critical time of season.
• Recognized for seamless Seed Launch system and organized war room with quick actions on issues on launch day even though a short timeframe was allotted for the efforts.
• Controlled work for 70 IT resources on an integration project with remote resources within US and offshore.
• Managed a high-visibility project effectively to improve delivery dates of prescriptions to patients by providing infrastructure and application enhancements having more than 100 project team members. System performance improved from 97% to 98.5% for the 3½ month agile project.
• Managed and governed $3.7 million in pharmaceutical application development and infrastructure efforts for seven concurrent projects.

Used: Microsoft Office including Project, PowerPoint, Visio, SharePoint, & Communicator, Remedy, Adobe Connect, Waterfall and Agile methodology.

Confidential, Earth City, MO

IT Project Manager

Responsibilities:

• Management of $1.2 million in Data Analytics, Accounting and supply chain projects.
• Successful release of cubed data from 17 data sources including third party data.
• Maintained an average of 12 IT resources on projects including remote resources and 2 contractors.
• Effectively managed JAD sessions for replenishment of perishables for the ERP system.
• Successfully piloted a hybrid agile methodology for the company for urgent financial reporting reports needed by the new CFO.

Used: Clarity; Microsoft Office Suite including Project; Microsoft SSAS / SSIS / SSRS; SQL; Waterfall, Agile and JAD methodologies.

Confidential , St. Louis, MO

Project Manager

Responsibilities:

• Converted from one credit card processor to another on short timeframe having a hard date. Identified a large design flaw during testing and provided an acceptable workaround for extending the hard date by going in parallel until the issue was resolved.
• Responsible for AS/400 ERP application development, support and projects for all divisions.
• Collaborated with business partner in wireframing of the website redesign for backend processing of orders.
• Staff management of 8 employees and 3 contractors.
• Personally filled the need of a Business Analyst and Product Lead responsibilities.

Used: Microsoft Office including Project & SharePoint, SQL, Waterfall methodology, wireframing, iSeries, XML.