PMO Project Manager/Program Manager Resume

SUMMARY

IT professional with over18 years of experience in the Healthcare, Mobile, eCommerce and Hospitality industries. Proven record of successfully envisioning, planning, executing and managing complex, cross - functional projects.
Innovative leader with executive presence with outstanding leadership and organizational skills.
Excellent quantitative, analytical and problem-solving abilities. Highly effective communication, negotiation, presentation, interpersonal and customer-facing skills.
Demonstrated ability to build and manage relationships with customers, vendors and IT.
Great business acumen, always committed to continuous process quality improvement.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential

PMO Project Manager/Program Manager

Responsibilities:

Contribute to corporate standards, policies and procedures and ensure that teams are complying with established PMO standards
Participate and contribute to Confidential policies modifications
Liaison between Business Functional areas, vendors and IT performing Product Owner duties
Define, manage and report on financial plans
Perform operational budget analysis, comparative analysis and forecasting
Manage projects using agile methodology and perform Scrum Master role with all scrum ceremonies
Manage projects using waterfall methodology (envisioning, design, development, stabilization and deployment).
Perform vendor management
Projects: Software Defined Datacenter, Workspace One (VMWare), Object Server Solution, Office 365 upgrade, various SSO and API implementations

Cyber Security Program Manager

Confidential

Responsibilities:

Collaborate with Security and Compliance to adhere to company’s policies
Participate and contribute to Confidential policies modifications
Delivered secure HIPAA compliant data exchange solution for revenue cycle business line
Define, manage and report on financial plans
Perform operational budget analysis and forecasting
Coordinate project work activities across information technology departments, business functional areas, project teams and sites.
Manage all Security projects and contribute to HIPAA compliance and SOX requirements adherence
Projects: IAM, Endpoints Remediation, Patching Remediation, Splunk Log Collection, Windows Servers remediation, Wanderra, Benefits Obfuscation, Implementation of 24/7 monitoring, Risk Assessments and Remediation .

Confidential

Agile Product Manager

Responsibilities:

Established and collected KPIs to measure business value delivered by products and solutions.
Mentored and trained team members in agile software development methods and processes and implementation
Validated requirements, proposed solutions and product roadmap with Product Managers, Business Leaders and Stakeholders.
Facilitated consensus between IT and business stakeholders
Performed all Scrum ceremonies
Gathered and analyzed project requirements, produced required documentation
Lead weekly meetings, provided weekly status reports
Identified and facilitated resolutions of projects impediments
Presented UAT demos
Identified efficiencies to improve team’s ability to quickly release quality product