We provide IT Staff Augmentation Services!

It Project Manager Resume

3.00/5 (Submit Your Rating)

SUMMARY

  • Cultivates, influences, and sustains strong business relationships through transformational leadership and presence promoting creativity and innovation. Team builder with highly developed communications and interpersonal skills instilling trust, commitment, and motivation to solve problems while achieving objectives.
  • IT project / program management, IT service management, and process improvement practitioner with extensive experience translating strategic objectives into business values. Advocates and utilizes prescribed frameworks, governance, standard operating procedures and policies, methods, and toolsets.

AREAS OF EXPERTISE

  • IT Service Management
  • Infrastructure Build - outs and Upgrades
  • Application Implementation, Upgrades, Migrations and Systems Integration
  • Software Customizations, Enhancements
  • Networks
  • Data Warehouse and Business Intelligence
  • Telecommunications
  • Process Engineering and Improvement
  • Business Capabilities Modeling

TECHNICAL SKILLS

  • MS Office Suite
  • MS Office 365
  • MS Project Professional and Enterprise
  • MS SharePoint
  • MS Visio Professional
  • BMC Remedy
  • FrontRange
  • ServiceNow
  • HP Quality Center
  • ClearQuest
  • CA Clarity PPM
  • Documentum eRoom
  • Lotus Notes. Other tools: Analytics; Cognos PowerPlay
  • Spotfire
  • Linguamatics
  • IBM SPSS (Statistics).

PROFESSIONAL EXPERIENCE

Confidential

IT Project Manager

Responsibilities:

  • Managed business analysis and project management processes to implement 2 initiatives: transition Linguamatics’ (Natural Language Processing) “Proof of Concept” into industrialization, and 3 Spotfire data analytic and visualization systems for R&D use across internal/external domains.
  • Initiated PMO governance and practices within the newly formed analytics group while mentoring team members to continue utilization.
  • Benefits realization focused on providing R&D with additional analytical capabilities, reducing response time for safety information and industry alerts, and establishing project management unit practices.

Confidential

Project Manager

Responsibilities:

  • Led and managed network redesigns, build - outs, and service upgrades for a mid-size business.
  • Developed and established project management standards processes, procedures, and methods.
  • Successful implementations and transformation were achieved using methods to control areas of progress, risk, business impacts, budgets and schedules.

Confidential

Program Manager

Responsibilities:

  • As a consultant to Global Human Health IT, Commercial Contract Manage Care (Medicare) client services, was commissioned to redefine and lead the execution of client requests and fulfillment processes.
  • Implemented system enhancements, built strong relationships between business and technology, and represented the unit before the Change Control Board and Portfolio Management Office.
  • Immediate results improved communications and operational capabilities realizing a 50% reduction in time for issue resolution and system changes.

We'd love your feedback!