SUMMARY

• Over 20 years of IBM mainframe experience as a Manager, Project Leader, Senior Programmer Analyst, Program Analyst and Programmer.
• Duties have included designing, coding, testing, modifying and debugging computer programs and JCL.
• Collaborated with business users in translating and developing their business goals dat focus on evolving their needs into prioritized requirements.
• Other duties have included customer service and support, operations and maintenance support, integration testing and documentation.
• Experienced with all phases of teh system development life cycle process.

TECHNICAL SKILLS

• Hardware/Software; MVS ESA, ZOS 1.8, COBOL I & II, CICS, DB2, SQL, QMF, JCL, BMS, TSO/ISPF, File - Aid, VSAM, IBM Utilities, IMS/DLI, XPEDITER, INTERTEST, VISIO, CHANGEMAN, Microsoft Project, Connect: Direct, Easytrieve
• Created project proposals, project and implementation plans
• Created dashboards reports using Excel, Visio and Easytrieve
• Responsible for researching production issues and resolving those problems
• Responsible for developing and modifying Cobol programs (batch & CICS)
• On-call (24/7) rotation support for Mainframe and Vendor systems.
• Managed major enhancements to existing systems
• Evaluated software products based on new and existing system development requirements.

PROFESSIONAL EXPERIENCE

Confidential, Georgia

IT Manager - Programmer/Analyst

Responsibilities:

• Liaison between users and vendors include coordination of product release and enhancements for application systems.
• Lead application team for application support 24/7 coverage rotation for Centralized Taxpayer Account (CTA) system and teh Integrated Tax System.
• Responsible for modifying programs to interface with an existing application programs.
• Supervised technical staff of twelve team members
• Supported user groups for problem definitions and resolutions, request for modifications and request for enhancements to teh systems.
• Responsible for creating ad hoc queries of teh data and indices using SPUFI.
• Responsible for communication interfaces with various banks and teh U.S. Treasury Department.
• Provided accurate and timely progress reports to management.
• Responsible for coding and testing a significant number of programs for several systems using SQL, COBOL II, DB2, CICS and WSDL.
• Responsible for monitoring vendor performance to ensure timely and accurate completion of vendor’s responsibilities.

Confidential, Georgia

Project Manager/Programmer Analyst - Contractor

Responsibilities:

• Responsible for teh project management throughout teh entire project lifecycle.
• Responsible for teh development and support of teh back-end mainframe Revenue applications.
• Developed and maintain a productive working relationship with project sponsors, customers, users and key stakeholders.
• Actively involved in teh system analysis, design, coding, unit, regression, integration testing and teh implementation of various modules into teh Revenue system.
• Used Microsoft Project to developed project plans to keep everyone up-to-date on teh status of teh projects.
• Responsible for identifying, analyzing, measuring and managing project risks.
• Managed staff to ensure dat all milestones were achieved within teh agreed timeframes
• Worked with teh team in developing and documenting process improvements which streamline business processes, created efficiencies, reduced cost and increased customer satisfaction.
• Consulted with users/clients to collect their business requirements and prepare teh system requirements accordingly.
• Involved in teh preparation/maintenance of teh traceability matrix to keep track of teh results each change or modification dat was requested would have on teh project.
• Hands-on experience in creating test plans, test strategies, test data and analyzing teh test results.
• Facilitated meetings regularly with clients to review teh design specs, code modifications, test results and to get authorization for each stage.
• Member of a production support team dat monitor various systems 24/7 using Control-M to schedule teh batch cycles.
• Responsible for providing analysis of software program problems from nightly processing.
• Responsible for coding and testing a significant number of programs for several systems using SQL, COBOL II, DB2 and CICS.

Confidential, Georgia

Programmer/Analyst - Contractor

Responsibilities:

• Responsible for modifying and developing new programs to interface with an existing application programs for a financial environment using COBOL II and CICS.

Confidential, Atlanta, Georgia

Project Leader

Responsibilities:

• Responsible for teh conversion of TS2 Bankcard Processing System to AT&T Universal Card. Directly responsible for teh Customer Service System conversion using DB2, IMS/DLI, SQL, COBOL II and CICS.
• Programming, system design, system development, testing, implementation, modification and supporting software application systems.
• Involved in getting teh technical specifications, code and test plan documents reviewed by teh client’s regular basis to meet teh quality of teh deliverables.
• Responsible for coding and testing a significant number of programs for several systems using SQL, COBOL II, DB2, IMS/DLI and CICS.

Confidential, Atlanta, Georgia

Programmer

Responsibilities:

• Responsible for converting ninety percent of programs from DOS to MVS.
• Developed an inventory and reporting systems for teh County Police department.
• Responsible for developing, coding and testing a significant number of programs for various systems using COBOL, VSAM and CICS.