Senior IT Project Manager Resume

TECHNICAL SKILLS

Skills: SCRUM/SAFe 4.0, Kaban, Agile XP, SOX Compliance and GAAP Analysis

PROFESSIONAL EXPERIENCE

Confidential

Senior IT Project Manager

Responsibilities:

Managed Agile software project portfolio by determining needs through stakeholder communication, interfacing with the business team as the primary liaison and leading internal team members to successful implementation
Unified user process for Global Underwriting and Risk Engineering platform by assessing the current state, proposing solutions to optimize platform value and gaining stakeholder buy - in, resulting in $1.8M in productivity savings
Collaborated with global team members, driving cost savings of $1.4M over five years across five regions; fostered strong team environment by understanding individual needs, motivation and constraints and removing barriers to success
Led build team by aligning on strategic vision, jointly setting milestones and goals, building rapport with team members and communicating on daily progress, leading to a reduction of service requests and errors by 50%+
Introduced sound project management methodologies and best practices: analyzed processes, generated recommendations tied to internal and external standards, and motivated teams to work towards a successful audit

Confidential

Project Manager and Business Systems Analyst

Responsibilities:

Implemented a cohesive, best-in-class ERP system, consolidating Oracle Financials, SalesForce.com, CRM and ADP HR applications by using clear communication, demonstrating benefits and gaining user feedback and acceptance during design across multiple cross functional teams including HR, Finance, Sales and Marketing
Developed formalized processes for eliciting requirements utilizing JAD sessions, interviews, observations or prototyping of custom billing applications

Confidential

Project Manager and Software Development

Responsibilities:

Led formalization of intake process by managing 20+ employees and 20 vendors, eliminating IT project backlog and improving quality control and budget efficiency, resulting in a 60% increase on on-time delivery rates
Spearheaded a revenue recognition project by collaborating with external third parties, creating a financial dashboard and establishing formal Project Management Office and SDLC processes, raising company valuation by $25M
Implemented a variety of projects through robust project management and deployment, including a $1M telephony VoIP implementation project throughout two call centers, seamlessly integrating and reducing costs by 50% for 250+ phone lines