Program Manager Resume San Jose, CA - Hire IT People

PROFESSIONAL EXPERIENCE

Confidential, San Jose, CA

Program Manager

Responsibilities:

Work on delivering enhancements and features on Salesforce.com platform(Services/Sales Cloud, CPQ) in agile/scrum fashion
Develop processes to improve business and program efficiency
Communicate schedules, priorities, and status to all levels in the company
Coordinate processes across cross functional teams such as sales, product managers, engineering, operations and training to curate, prioritize, track and launch features
Create presentations, and reports in Aha for executive visibility
Manage the release readiness process end - to-end, from the planning of release through to actual release deployment to production
Manage and lead UAT for each of the releases. Write, execute and test test scripts for each release.
Author, curate and maintain documentation of workflows, processes, systems and policies.

Confidential

Product Program Manager

Responsibilities:

Engage with Corporate functions such as Finance, Support, Sales Ops & Legal to identify and manage key deliverables required in specific product/program launches
Manage the lifecycle product launch of big data/machine learning products(Hadoop, Kubernetes, service mesh technologies) from Concept Approval to General availability(GA) using scrum methodology
Create project plan and launch strategy with the integrated team based on approved Product Launch Proposals
Manage Dashboards and Reporting on project status
Drive UAT process to ensure successful outcome and Customer Experience as designed
Identify and influence timely deliverables, cross-functional dependencies and business processes
Drive change Management - early engagement with stakeholders to ensure alignment and notification of new projects and or deliverables

Confidential

Program Manager

Responsibilities:

Provide management visibility into project progress, while supporting effective decision-making, approvals, and direction
Manage geographically dispersed business teams, off-shore development teams, and third-party vendors
Create, manage and enforce timelines for world-class execution of all requests
Create, lead and manage all aspects of a project including project planning, communication, scheduling, budget management, issue and risk tracking, release management from ideation to delivery and beyond