SUMMARY

• Around 18+ of total experience and out of which 14+ years of experience executing and managing enterprise application implementations/support assignments.
• Successfully carried out multimillion Oracle implementation and support assignments.
• Managed ERP implementations/Support assignments with professionalism and diplomacy, and highly skilled in managing deadlines and multiple responsibilities.
• Extensive Experience managing all life cycle stages of implementation including Requirement Gathering, Solution design, GAP analysis, Custom development, System configuration and to plan test cycles (CRP,UAT).
• Developed Functional specification Documents (FSDs), Business Requirement Documents (BRDs), GAP Analysis, Solutions for the GAPs, dealing with Business Users on Training and testing of the application
• Sound Functional knowledge of enterprise Procure to pay, order to Cash, Plan to manufacture and record to report process.
• Worked as Oracle functional consultant in previous assignments and have hands own experience implementing and supporting enterprise applications.
• Having strong Analytical, Communication and Presentation skills. Flexible and versatile to adapt new environments and work on different projects.

TECHNICAL SKILLS

• Requirement Gathering
• Solution design
• GAP analysis
• Custom development
• System configuration

PROFESSIONAL EXPERIENCE

Confidential, Carmel, IN

Technical Project Manager

Responsibilities:

• Oversee the daily operations of the project team to ensure on - time delivery.
• Ensure that project deliverables meet quality standards and customer requirements.
• Analyze and troubleshoot project issues in accurate and timely manner.
• Understand business users requirements and convert those in to change requests for development or set up changes.
• Oversee the allocation of work to each associate either at onsite or offshore.
• Analysis of incidents created each month under different functional areas to find out any setup change, user training, code bug fix or process change opportunities, so we can lower down the number of incidents.
• All development requests from business needs to be reviewed by me with the client’s manager before final approval. Manage the allocation of development work to functional/technical associate.
• Follow standard IT project processes that enable strong delivery. Adopts high quality change practices. Ensure project deliverables meet SOX, security and other compliance standards.
• Brainstorm with the whole team regularly to identify areas where we can bring in improvement. It could be business process change, improvement in an existing interface, tuning an existing program, recommending use of a Oracle Module etc.
• Regular meetings with different plants leads (plant managers, SIOP leaders, shipping leads, manufacturing leads etc.)
• Maintain project documentations according to established guidelines
• Monthly presentations to the client’s executive team.
• All new client’s requirements which are out of the scope of the current project, work with client’s team to prepare a separate SOW and allocate the associates.
• Managing interface connections to legacy ERPs, Confidential applications, trade modules, EDIs etc.
• Also work with team REGULARLY to help them trouble shoot issues with ASCP/DEMANTRA/COLLABORATIVE PLANNING/DISCRETE-FLOW MANUFACTURING, WMS, INVENTORY, PURCHASING and ORDER MANAGEMENT.

Confidential, Charlotte, NC

Technical Project Manager/ Planning Functional consultant

Responsibilities:

• Work closely with project stakeholders to define new project requirements, scope, risks, and objectives.
• Develop final business objectives, budget, risk assessment, logistics, timeframes and milestones. Ensure the stakeholders identify project resources to meet project needs. Complete all necessary paperwork to submit a project request. Establish clear ownership for all key project deliverables.
• Manage project execution to ensure adherence to budget, schedule, and scope; initiate, review, or approve modifications to project plans as needed. Lead the resolution of project issues.
• Coordinate activities of project personnel; sets priorities, responsibilities, and monitors the performance of project team members.
• Prepare project status reports by collecting, analyzing, and summarizing information; monitor project milestones and deliverables including ensuring adequate testing. Schedule and facilitate meetings related to the project. Ensure stakeholder stay well informed.
• Build close relationships with all levels of the organization, inside and outside of IT, including the executives, requiring a strong business focus with exceptional technical acumen. Manage through influence and relationships. Sell project benefits at all levels, calm users as needed and help build team excitement about their contribution. Influence key stakeholders and is highly visible within the user community.
• Follow standard IT project processes that enable strong delivery. Adopts high quality change practices. Ensure project deliverables meet SOX, security and other compliance standards. Understand process for formal change management during a project and the importance of controlling scope creep and changes.
• Co-coordinating and managing Onsite-Offshore communications. This involved regular communication with onsite team and project manager via email and teleconferences to report offshore delivery status, resolve any pending issues and the overall project status based on the agreed upon scope and plan.
• Implemented Oracle ASCP and Collaborative planning in four of Ingersoll Rands manufacturing sites. In all four sites replaced legacy applications with oracle ASCP R12.
• Participated and contributed in all AS-IS, TO-BE and GAP workshops and documented the same.

Confidential, Fargo, ND

Team lead/Functional consultant

R esponsibilities:

• Managing, Coordinating, Planning and Execution of the overall onsite project.
• Led both functional and technical teams. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired result
• Defined the business user’s escalation process based on the severity of the issue. And made sure that the all support tickets get resolved with the agreed upon SLA.
• Carried out the timely business users issues analysis and created standard work procedures for recurring generic issues.
• During application/database downtime, sent timely communication to the business users well in advance.
• Travelled to different manufacturing sites and met with different teams to get their feedback on the quality of the support and what improvements they would like to include in the overall support process.
• Bi-weekly status calls with onsite and offshore team, to understand the status of RICE components build and application support.
• Looked after the allocation of Resources to the project.
• Participated in Quality Audits and Project Management Review.
• Incidents triaging and assigning incidents to the team members.
• Provided timely updates to the Doosan and TCS management.
• Worked also as planning support consultant and supported Oracle ASCP and GOP.

Confidential

Team Member (Support/Implementation)

Responsibilities:

• Being part of onsite oracle support team, my primary responsibilities is to resolve incidents in Planning/SCM/Demantra and to also bring improvement in the overall process through technical changes, configuration changes or by brining improvement in business processes.
• Ensured efficient operations by providing daily support, training users and writing reference materials.
• Regular monitoring of oracle interfaces with other applications and clearing out the stuck transactions.
• Involvement in the EBS and Demantra month end activities. To make sure the EBS period will close successfully on time and Demantra would be able to generate the baseline on time.
• Worked closely with business users to understand busines processes and requirements and translate those busines needs into process improvement and technical enhancements.
• Created detailed IT Functional Design documents (MD50) and contributed to Technical design documents (MD70).
• Worked closely with the Oracle developers to insure proper communications and understanding of business requirements.
• Provided assistance with routine patch testing and upgrades and oversee the conversion of data and testing of interfaces/extensions as necessary.
• Involved in the implementation of Oracle applications E Business Suite Purchasing, iSupplier and iProcurement modules at Confidential ’s Czech republic manufacturing site.

Confidential

Oracle Apps Functional Consultant

Responsibilities:

• Participated in AS-IS, TO-BE and GAP workshops.
• Involved in framing functional design documentations (MD50) based on functional specifications received from clients.
• Framing Setup documents based on functional specifications received from clients.
• Involved in developing Report specifications (MD63), for custom reporting requirements.
• Configuration and implementation of Oracle Apps 11i Purchasing and discrete manufacturing modules.
• Involved in the implementation of Discrete MFG, BOM and Purchasing modules.
• Provided Go Live support after successful implementation.

Confidential

Functional Consultant

Responsibilities:

• Implementation of Oracle Applications 11i Manufacturing and distribution modules(WIP, BOM, MRP and PO)
• Requirement analysis
• Performing gap analysis
• Developing suitable solutions, alternatives and options
• Conducting feasibility studies and risk analysis for each of the options
• Preparing high level design
• Provided training to the business users.

Confidential

Account Manager

Responsibilities:

• Interfacing with key influencers among Corporate to ascertain their requirements and to create service awareness.
• Evolving effective strategies for tapping profitable business opportunities for outsourced application development services for the US & UK market.
• Managing entire operations, making quotations & payment terms for US clients etc. to ensure optimal service and efficiency levels.
• Managing & updating marketing document repository, driving domain specific E-mail campaigns / Webinars for branding & lead generation purpose.
• Work as an intermediary between client and delivery team, to ensure the progress and delivery of project on time.
• Proposal Management and preparation of all company collaterals including success stories, corporate presentation, technology and practice presentations.
• Regular interactions with over 20 organizations in UK.
• Make day-to-day decisions on how to approach client issues (in conjunction with business consultants), and on time and resource management.