SUMMARY:

• Senior Project Manager wif over 15 years of combined experience in Project Management in IT and PMO arenas.
• Proven skillset to execute complex initiatives in cross matrix teams, proven TEMPeffective management and leadership skills.
• Ability to communicate TEMPeffectively verbally and written wif external customers, internal customers and executive levels.
• Organized and detail - oriented wif a proactive and hard-working nature.

TECHNICAL SKILLS:

Certifications: SAFe Agilist, PMP (underway)

Methods and Processes: Agile, Change Management, Cost Management, Planning/Scheduling, PMO, Quality Assurance/Testing, Requirements/ Design Analysis, Release Management, Risk Management, Scope Management, SDLC, STLC and Waterfall

Personal: Adaptability, Agility, Communication, Customer Focus, Decision Maker, Leadership, Results - Orientated

Programs and Tools: ALM, Asana, ClaimsXten, Clarity PPM, ClearQuest, Confluence, HP Service Manager, IBM, IntelliCred, MD-Staff, Rational, MS Office, MS Project, NASCO, NaviNet, Planview, Rally, Salesforce, SharePoint, Tableau, TruCare, TriZetto, VersionOne

Knowledge: ALM, API, Azure, AWS, CMS, Citrix, Credentialing, Commercial Insurance, EDI (X12), ETL, EUC, Firewall Configuration/Management, HIPAA, ICD 10, Medicare, Medicaid, Network Architecture, IVR, RX Accumulation/ Benefits, SFTP, SQL, Web Portals

PROFESSIONAL EXPERIENCE:

Confidential, Piscataway, NJ

Senior IT Project Manager

Responsibilities:

• Project Manager for Win10 Upgrade for over 1k users and 2k company assets. Managed Win10 application readiness analysis of over 300 applications, leading QA and SME Business testing efforts for each application via VM testing. Lead communication efforts to user community, creation and managed deployment planning of Win10 upgrade to users and servers. Managed fallout projects for applications that needed to be upgraded to be Win10 compliant, retired and or replaced (examples such as ‘Homegrown databases & queries’, MS Dynamics, AS400, etc.), along wif migration plan for cloud solutions.
• Confidential / Cigna Integration Phase I: Active Directory migration from Confidential to Cigna Enterprise; Network Modernization; Outlook to Exchange Migration; IPOP Migration; Re-IP of Confidential organization assets; Security Compliance (SEP workstation and server implementation); RSA hard token roll-out; Managed cloud migration, New platform buildout (hardware &software)
• 2015 Medical & RX Accumulator Implementation: Requirement for medical and prescription costs to be combined and accounted to one total deductible for clients. Coordinated wif 7 Pharmacy Benefit Managers for approx. 30 clients for a total of 100+ file layout and transmission agreement and lead final production deployment
• Member Portal Re-Design: Conducted work sessions to gather requirements and worked traceability through UX design. Worked wif Network team on new SSO license/tokens. Coordinated UAT and gained approval for deployment. Created deployment plans and managed deployment weekend
• Client Implementation Go-Live: Salesforce reporting, managed set up of group configuration, eligibility, claim processing, IVR workflows, member portal and provider portal configuration implementation of member portal which included Wellness & FSA/HSA vendor integration along wif SSO.

QA & Test Manager

Confidential

Responsibilities:

• Key contributor of SAFe transformation for QA resources in regards to processes and training
• Contributor to PI sessions, user story grooming, daily scrum meetings and retrospective meetings
• Lead training of ALM and Rally for QA resources
• Defined processes and procedures such as test deliverables, tiered estimates, test strategy documentation templates, test requirement traceability matrix template, standardization of test case creation, test evidence templates and defect management process
• Assessment of five current state test region architecture and assisted in future state vision
• Financial Hub Implementation: Confidential financial data integration wif Cigna Enterprise; which encompassed hands on data scenarios in ERP systems, conduct data analysis and QA review

Confidential, Newark, NJ

Project Manager

Responsibilities:

• Produced streamlined monthly forecasting structure in which became model used across EPMO team
• Key team member to coordinate newly created claim pend interactions and dependencies wifin all newly deployed projects wifin organization
• Key contributor to monthly phase gate reviews for PMO standards to ensure all projects met the need of the EPMO standards of SDLC
• Diligently worked wif IT and Business teams on continuous project and budget tracking daily/weekly reporting

Confidential, Somerset, NJ

IT Project Manager

Responsibilities:

• Project Manager on pharmaceutical client initiatives. Key team member on system migration projects.
• Responsible for managing data extract, data testing and data loads from system to system - ETL.
• Lead team to create technical and design documents per client’s requirements ensuring requirement traceability and gain client’s approval of final solution.
• Provided status and communicated to clients and senior leadership of migration.

Confidential, Newark, NJ

IT Project Manager

Responsibilities:

• Mentored Project Coordinators in IT PMO division
• Planview super user, providing support to Project Managers & Project Coordinators for usage assistance and role management
• Project Manager reporting to Program Manager for HIPAA 5010 implementation; leading requirement work sessions wif business teams, building master project schedule, identifying risks and key program dependencies and provide weekly status & dashboard to senior executive team
• Project Manager on pre-requisite planning of ICD-9 to ICD-10 conversion; logging HIPAA 5010 requirements that are dependent for ICD-10 Implementation