SUMMARY:

• Demonstrative and highly organized Servant Leader with over 13 years of experience unlocking the potential of multiple scrum teams by challenging everyone to bring their best thinking, celebrating successes and treating mistakes as learning opportunities.
• Experienced planning, managing, developing, and delivering enterprise software solutions on time within budget by effectively collaborating, facilitating, leading and coaching multiple scrum teams. Technical lead guiding teams through process modeling, system design, architecture, quality management and technology deployment across the firm. Extensive experience building devOps frameworks for complex and global software projects.
• Known as a highly empirical and problem solving mind with very good communication skills.
• Extensive experience in implementing projects using Scrum, SAFe (Scaled Agile Framework), PMI Project management process and Kanban
• Certified Professional Scrum Master with a track record of transforming organizations from Waterfall to Agile methodology
• Extensive experience coaching agile/Scrum processes & best practices (videos available)
• Ability to manage large project teams and known for high - quality deliverables that meet or exceed timeline and budgetary targets.
• Expertise in maintaining and generating Gantt chart, RACI, and Swim lane charts
• Experienced on delivery plan, project budgeting & financial, reporting, project tracking, risk & Issue analysis, mitigation plan, and in managing multiple teams and multi-million dollar projects
• Experience in working with global, cross-functional teams as well as an individual contributor
• Great deal of experience in Deployment, Release, Incident, Infrastructure & Change Management
• Expertise in TDD, FDD, BDD, CI/CD, Continuous Automated Testing
• Excellent communication, interpersonal, analytical and presentation skills
• Experienced in automation frameworks, Azure devOps, Robotic Process Automation (RPA), web service and backend testing, AWS Cloud computing, data mining, Machine learning, Blockchain, DLT
• In depth knowledge of payment processing from boarding, acquiring and payment networks (Visa, Mastercard, AMEX, Discover, CUP, JCB) settlements
• In depth knowledge of Mortgage financing, processing, securitization and servicing
• Experience in Commercial Insurances from enrollment, claims and billing processing, HIPAA

TECHNICAL SKILLS:

• Operating systems: Linux, Stratus VOS, MacOS, Windows, Mainframe
• Languages: C++, Java, JavaScript, JSON, HTML, Python, SQL, XML, Shell Scripting
• Project management tools: MS Project, JIRA, Confluence, VersionOne, HP ALM
• Automations and QA tools: HP UFT, Selenium, SOAP UI, Cucumber, REST, Maven
• Version control and devOps: Git, Bitbucket, Github, Azure devOps
• IDE tools and text editors: IntelliJ, Visual studio Code, Eclipse, Notepad++, UltraEdit
• Cloud, Database, mining and tools: AWS EC2, S3, Lightsail, Oracle, MySQL, WinSCP, putty, Splunk
• PLM Methodologies: Agile (Scrum, SAFe, Kanban), Waterfall

Chief Scrum Master

Confidential, Tampa, FL

Responsibilities

• Chief Scrum Master for an ART (Agile Release Train) of 11 teams
• Leads processing platforms enhancements and payment networks initiatives (Visa, Mastercard, etc) from initiation to release with teams located across the U.S., Ireland, England and India
• Determines scrum team compositions/number of teams and team size
• Facilitates various meetings including iterations planning, iterations review, retrospectives, feature definition sessions, Scrum of Scrums and Inspect & Adapt ( INA) workshops
• Builds and manages JIRA scrum boards, synchs Scrum teams up, and facilitates the communication of team progress and dependencies with other team leads during scrum of scrums
• Helps the teams embrace SAFe Core Values, adapt and apply SAFe principles, and implement SAFe practices
• Ensures Scrum implementation and solicits feedback from customers for continuous improvement
• Facilitates PI ( Program Increment) planning and Scaled scrum release planning
• Identifies high-level risks, assumptions and constraints, takes action to minimize the impact of risks on projects
• Works closely with project members to identify and quickly address problems, impediments and conflicts hindering teams from achieving iteration goals
• Assists Product Owners with prioritizing backlogs and communicating the project vision and goals to the teams
• Oversees scrum teams to ensure they achieve in the areas of quality, predictability, flow and velocity
• Evaluates scrum team performance against OKRs (Objectives and Key Results)
• Creates devOps processes for CI/CD with teams across the Merchant Services department
• Implemented an efficient automation testing framework using Java, Maven, Cucumber, Jenkins
• Designs proprietary documentations for the payment processing platform and training new resources

Environment: JIRA, Confluence, HP ALM, MS Project, C++, JavaScript, Java, Python, Maven, Cucumber, Shell, Git, Bitbucket, Jenkins, IntelliJ, Visual Studio, MySQL, AWS, WinScp, UltraEdit, putty

Sr. Scrum Master

Confidential, Tampa, FL

Responsibilities

• Organized and facilitated scrum events - Sprint planning, refinement, daily stand-up meetings, reviews, retrospectives, release planning
• Enacted changes and continuous improvement increasing the productivity of Scrum teams and the quality of deliverables
• Empowered teams to self-organize and grow cross-functionality
• Worked with senior Product owners in requirements (Epics/user Stories) gathering, product backlog ordering, business value determination and stakeholder management
• Guided solution teams in studying existing landscape, automation product matching, design architecture, design improvements, cost Estimation and implementation.
• Planned team composition, training needs, length of the sprint and managed scrum boards in JIRA
• Worked with other Scrum Masters to increase the effective of the application of Scrum in the organization
• Led the program level Transaction Flow Testing activities at the project Level
• Coordinated the continuous Integration efforts with the ODS Team, CDW Team, PEF-MIDAS team, SAP Team, CPS team and LAPP/CAPP team
• Performed Level of Effort (LOE) analysis and resources allocation for new project items
• Performed the cash pricing system configuration and code validation for upstream and downstream systems (Selling, PMA, Gallagher, GCP)
• Validated the requests & responses from the pricing web service to ensure the cash pricing logic and designed a loans XMLs solution to solve import/allocation errors
• Designed process flow diagrams and documentations for Cash Pricing (Gallagher), DPM, ODS, TPA and Selling System

Environment: JIRA, HP ALM, MS Project, MS Visio, JavaScript, Java, Maven, Selenium, Cucumber, Git, Github, Jenkins, Eclipse, MySQL, Mainframe, Notepad++

Sr. Scrum Master

Confidential, Owings Mills, MD

Responsibilities

• Oversaw the day-to-day progress of Agile, Waterfall & Hybrid based development projects and release initiatives with regard to time, budget, scope and q2uality
• Worked with architecture and engineering teams in distributed locations to drive planning, issue resolution, and development on platform & project specific technical topics
• Provided all support to the team using a servant leadership style and coaching
• Removed impediments and fostered team collaborative to help achieve sprints goals
• Monitored and tracked status of iterations/releases and ensured work progress visualization on the scrum boards in JIRA
• Assisted with internal and external communication, and improved transparency with the teams and stakeholders
• Coordinated with the platform dev teams, project managers, and product owners to achieve a great deal of efficiency in the sprint and release planning
• Coordinated cross-scrum teams communication, issue resolution, and integration defects triage
• Responsible for establishing schedules and processes for iterations’ demos implemented across scrum teams
• Helped design BlueRewards, NISA and CIM automated test solution
• Reviewed Project Metrics, test results and analyzed defects with the project team
• Performed setups of standard models and superset models in CIM
• Coordinated Functional Integration (in 2 different System Integration Testing environments - SITA and SITB), End to End, and User Acceptance Test (UAT) activities with U.S. and India teams

Environment: MS project, MS SharePoint, MS Visio, VersionOne, SOAP UI, Eclipse, mySQL, Javascript, java, SQLDeveloper, DbVisualizer, XML, FACETS, NASCO, EDS, IADS, Mainframe, Notepad++, HP ALM

Sr. Scrum Master

Confidential, Philadelphia, PA

Responsibilities

• Coordinated daily stand ups, sprint planning and all other scrum meetings (backlog refinement, sprint reviews and sprint retrospectives)
• Coached teams and business stakeholders in Agile practices and provided necessary trainings to create positive mindset to Agile methodologies
• Collaborated with other scrum masters, product owners and project managers to ensure high quality integrated deliverables every sprint
• Helped teams resolving impediments and mitigating project risks on a daily bases
• Monitored sprints and releases progress through Burndown and velocity charts, radiating detailed status reports on measurable items, such as milestones and deliverables to product managers.
• Worked with Product owner and development team on Artifacts such as Product Backlog, Spring Backlog, Sprint Burndown, Release Burndown
• Worked closely with cross-functional teams of business analysts, developers and infrastructure specialists to deliver high availability solutions for the mission-critical AmeriHealth application
• Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues
• Contributed to the enhancement of the Member Appeals System (MAS) to accommodate the data migration solution on a client platform that significantly reduced servers’ maintenance costs and improved appeals experience for customers
• Helped Test Data Management (TDM) team to decrease “bad” data in the Data Mining process by creating a thorough quantitative and qualitative description of the needed data (Migrated and Non Migrated) along with the source systems AEDW and ODS
• Analyzed the database architecture to uncover the root causes of errors in the 834, XML & IBP files
• Analyzed and reviewed test scripts and frameworks, testability in the product, test execution and overall test systems for HCR project

Environment: MS project, MS SharePoint, MS Visio, JIRA, SOAP UI, Eclipse, mySQL, Java/J2EE, XML, AEDW, ODS, IADS, Mainframe, Notepad++, HP QC, HP QTP

Project Manager/Scrum Master

Confidential, Plano, TX

Responsibilities :

• Successfully guided three development teams through transition from waterfall to Agile development
• Resolved a complex infrastructure issue by creating and utilizing a professional network of Scrum Masters, Product Owners and Technical Leads within Confidential
• Worked effectively with cross-functional development teams to create software solutions that elevated client side experience and significantly improved overall performance
• Participated to and facilitated various agile ceremonies (Sprint Planning, Daily scrums, Sprint Reviews, Sprint Retrospectives, and backlog refinement)
• Improved team velocity by incorporating capacity planning into sprint planning sessions
• Implemented Issues Tracking in VersionOne to effectively track impediments against user stories.
• Quickly became the recognized VersionOne SME within Confidential
• Responsible for helping product owners in translating customer's requirements into user stories for implementation by development teams.
• Facilitated the process story creations and acceptance criteria by working closely with the team to break down backlog items into user stories for implementation.
• Educated the Product Owner on Scrum best practices, helping him maximize the business value through frequent refinement and ordering of backlog work
• Improved team performance by coaching, mentoring and promoting Scrum Values
• Tracked sprint progress, generated reports aligned with senior management expectations
• Streamlined the requirements gathering process to reduce the TTM of products

Environment: MS Project, MS SharePoint, MS Visio, MS Powerpoint, HP QC, VersionOne, Java/J2EE