SUMMARY

• High - energy Project Team Leader/Agile Practitioner offering over 25 years of experience and success in driving IT operational growth with international exposure, maximizing business opportunities within the Banking, Financial and Retail industries.
• Areas of expertise include all phases of project/program delivery from conceptualization to deployment using Agile, Waterfall, and hybrid methodologies with large co-located and virtual teams with proven track of experience providing cradle-to-grave management over large-scale Business initiatives & IT Application & Infrastructure implementations.
• Adept at establishing, developing, and maintaining strong relationships with all levels of multidisciplinary stakeholders such as senior management, technologists, vendors, and clients (Internal and External).
• Over 20 years of Leadership to deliver N-Tier Distributed Application implementations (Financial/Retail/Government)
• 25 years of hands-on Infrastructure & Application Development, Release & Implementation Management
• Working experience in all Financial & Retail Business & IT Infrastructure areas (Data Processing/Operations, Application Release Management & Infra/Data Migration), in the capacity of planning, design, deployment, monitoring, and supporting Infrastructure architecture with strong adherence to the PMBOK
• Ownership of all project documentation (Charter, Budget, WBS / Plan, Month-end reports, Forecasts, RAID log, Resource plans, Change Requests, Product Backlog, etc.); proactively identified and managed issues ensuring successful resolution.
• Specializing in resolving resourcing and inter-personal conflicts, negotiate changes to resourcing, ensure knowledge is shared among team members so that project objectives and deliverables are met
• Effectively manage large complex project budgets and ensure a high level of fiscal control and accountability including estimates, forecasts, and reconciliation/confirmation of actuals
• Extensive working knowledge in managing multi-tier projects for application development and services end-to-end migration
• In-depth knowledge of Infrastructure project management methodologies (ITIL, ITSM, and PMLC), Enterprise Data Center operations and NOC operations, ITIL Service Delivery with expertise in managing Onsite/Offshore project delivery operations.
• Proven experience leading Dev, DevOps & ITS Teams in complex, high visibility, strategic, and enterprise-wide IT programs
• Extensive knowledge in Enterprise Application & Infrastructure Architecture for global Hyper-Converged Cloud Infrastructure
• Coordinating Application Development & Infrastructure project plans to shareholders and Steering Committee for approvals
• Leading Command Centers for the successful Data Center Migrations with PROD/DR GoLive cutover and Operational Handovers
• Skilled communicator equally adepts at delivering complex technologies; leading teams to accomplish tasks and goals.
• Proven ability to analyze the business needs, forecast, and deliver on time and budget by interpreting business to technology
• Excellent communication skills and working knowledge digging out the missing information allowing better business efficiency

CORE COMPETENCIES

• Team Leadership 
• Project Management Leadership 
• Agile Practitioner / Scrum 
• Risk, Cost & Schedule Management 
• Stakeholders Management 
• Vendor Management 
• Banking Financial Industry 
• Retail Industry Offshore/Onsite Model 
• Waterfall to Agile Transition 
• ITIL v3/v4 Foundations
• Operation Support & Release Management 
• Turnkey Project Implementation 
• SDLC Management 
• Converged & Hyper-Converged Cloud Infrastructure 
• Public Cloud– Azure/AWS/VMC/Salesforce 
• Public & Private Cloud – VMWare, StrongLoop & Openstack
• IT Infrastructure Architecture
• PROD/DR Support of N-Tier Distributed Applications 
• Data Manipulation & Migration 
• Virtualization & Cloud 
• Operating Systems - UNIX/LINUX/WINTEL/OSX 
• Network & Security Implementations 
• Web/App Tiers (WebSphere/JBoss) 

TECHNICAL SKILLS

RDBMS, Big Data & Frameworks: SQL, Oracle, Netezza, Sybase, DB2, MySQL, JDBC/ODBC, HADOOP, HIVE, PIG, SQOOP, SPARK, KAFKA, JAVA

OS Platforms: Wintel, Clustered/Dedicated, UNIX (BSD, AIX, Solaris, HP-UX, SCO), LINUX (RH, DEBIAN, SUSE), OSX, zOS, AS400

Networking: F5 (LTM/GTM), Palo Alto, Cisco GSS, BIND/Bluecat/Infoblox DNS/DHCP/IPAM, HTTPS, LDAP, FTP, SSH, SSL, TCP/IP, KERBEROS

Release Management: JIRA Software/Ops/ServiceDesk, Confluence, ServiceNow, Bitbucket, BambooCloud Technologies: CI/HCI Cloud, Public/Private/Hybrid, IaaS/SaaS/PaaS/CaaS, OpenStack, Cloudify StormUI, Docker/Kubernetes, AWS (EC2/S3/DynamoDB/Elastic/Route53/VPC/Gateway/CloudFront), Azure, Google, IBM Smart Cloud (SoftLayer), Salesforce, VMC, Citrix, Hypervisors

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Delivery Manager

Responsibilities:

• Working closely with Direct Channels, CBAW, TDCT, Wealth, TDI, and CAMS Lines of Business
• Application & Infrastructure Project Planning, Budgeting & Delivery, AML, Fintrac, Governance & Compliance frameworks
• Coordination & Communication of Technology and Infrastructure Teams to ensure project delivery on time and budget ($3MM-$5MM)
• Liaising between Business and Technology Owners to identify project scope to plan and deliver project implementation
• Lead and own the end to end project successful implementation of strategic & currency projects in the Corporate Portfolio
• Effectively manage and navigate financial/budget processes to ensure approval of funding and disciplined cost management
• Delivering Governance & Compliance regulatory projects, AML, Fintrac reconciliation reporting, statements updates
• Proficient in leading Payments ecosystem (Credit Cards, LOC/ULOC) projects, downstream reporting & statements
• Managed External (Regulatory) and Internal (Operational / Capital Planning) Commitments for the Wholesale Credit / Operational Risk and Retail Products & Risk Groups
• Managing communication flows; provided status reporting to Senior Management and Enterprise-wide Forums
• Establishe and managed productive relationships between Model Risk Vetting and Model Development Groups.
• Provide leadership in facilitating discussions across all stakeholders groups.
• Facilitate meetings, document minutes, and follow up on risks, action items, issues, and decisions (RAID)
• Engage stakeholders and manage governance forums to ensure timely, transparent, and effective decision making
• Facilitate communication with Governance & Compliance officers to conduct Regulatory, Compliances reviews & approvals
• CTS Production Support leadership, project management, budgeting, resources allocation, and tasks assignment
• Proactively identify and track project risks, dependencies, and issues and develop mitigation plans for resolution
• Monitor project health and engage Senior Management as required to level set expectation, raise awareness & remove roadblocks
• Lead, coach, and support on-shore and off-shore team members via daily triage/status meetings to uncover risks and issues, highlight accomplishments, and discuss current tasks at hand
• Leading Vendor Management and Strategic Sourcing processes, manage RFP, RFQ, and SoW activities within business and technology teams. Schedule and facilitate SoW review/ Q&A, and vendor selection sessions
• Own and manage project Financials to mitigate monthly variances and ensure project delivery within budget
• Responsible for completion of project artifacts in adherence to TD Governance Policy
• Project resource management and capacity oversee for the project resource/team assignment
• Planning resource assignment and a rough estimation of early tranches involvement along with Project Schedule
• Initiating project wrapper, engage related team leads to kick off the project & arranged vendor kick-off meeting
• Keep track of project progress, managing various LoBs project SMEs/teams and key contact for escalation if required
• Managing project financials; following Smart funding process, Forecasting and budgeting,
• Working closely with EPMO and FAs. Project resource management and capacity oversee for the project resources assignment.
• Monitor project performance, working with SMEs and team leads providing project status updates for the sponsor, business owner and C-Level Executives to be informed if fund/time extension is required.
• Create and maintain Tranche wrappers, RAID log, ad-hoc reports, Executive presentations, and gating process artifacts.
• Ensure compliance with enterprise procurement policies by engaging Strategic Sourcing on the SOWs contracts/agreements.
• Supporting Governance team, Audit and EPMO on a project heat map and compliances, health status reports, Clarity update Secured resource/team Assignments via Service now tickets, Jira and Rivermine tickets- create and follow up PCRs and NTI process
• Clarity, Confluence, and project SharePoint repository status/artifact update.
• Provide projects with leadership consult planning and delivering Cloud Data Migration solutions of N-Tier Applications (OpenStack & Azure Cloud Platforms) and APIs as IHS/EWS, JBoss EAP/NodeJS along with Oracle/DB2/SQL/Hadoop implementation & Network / Security solutions (F5 GTM/LTM & F/W/IPAM)
• Coordinating Project Delivery to define and align with a project's scope of the release, target timelines, dependencies, estimation on work effort and support documentation deliverables to be developed
• Driving Cloud Migration artifacts and requirements discovery process, proactively assess and confirm agreed requirement documentation deliverables and project delivery targets
• Facilitating Cloud Data Migration & Service Transition sessions between the Project Team and EITO Operations for design and documentation change review and new technology/new application introduction on complex projects
• Participate and facilitate alignment discussions with EITO, TS LOB, Application Support groups, and ARM as required
• Identify opportunities to improve efficiency and proactively contribute to implementing enhancements and/or process changes
• Responsible for all aspects of Clarity budget forecasting, resources allocation, analysis, and reporting

Confidential

Senior DR Data Migration Program Coordinator

Responsibilities:

• Data Cloud Migration and DR Program – Building DR environment for Financial business-essential applications - $12MM in budget
• Over 12 Disaster Recover environments Design & Implementation along with DNS/IPAM & Cloud Data Migration
• Coordination & Communication between Technology and Infrastructure Teams
• Planned and coordinated Cloud transition and conversion of legacy applications to in-house and Public Cloud Platforms
• Supported Disaster Recovery Program Design and Cloud Migration Architecture effort to implement and validate Disaster Recovery (DR) solution for business essential applications for Financial channels
• Managed External (Regulatory) and Internal (Operational / Capital Planning) Commitments for the Wholesale Credit / Operational Risk and Retail Products & Risk Groups
• Managed communication flows; provided status reporting to Senior Management and Enterprise-wide Forums
• Established, developed and managed productive relationships between Model Risk Vetting and Model Development Groups.
• Provided leadership in facilitating discussions across all stakeholders groups.
• Coordinated PMO and Infrastructure effort for over 10 simultaneous projects to achieve the resources and budget allocation
• Coordinated completion of all required program artifacts to be handed over to Cloud Engineering & Operations
• Established all program administration and communication aspects to support the leadership team
• Planned apps and services migration verification activities from PROD / DR environments, Network/Security
• Coordinated planning and budget allocations and supporting PMO with the reporting
• Coordinated communication between technology, infrastructure, and business partners to reflect the changes in QA Strategy
• Worked closely with Senior Technology Specialists / Business Owners to reviewing and analyzed functional and non-functional requirements to define the work scope and resource allocation
• Coordinated IT Cloud Infrastructure effort with in-house development & testing BAU teams
• Supported technology teams with site maintenance in consultation with the business by identifying problem areas, determine the scope of investigation required, and recommended possible solutions
• Participated in Steering Committee meetings supporting Senior Program Managers
• Managed and administrated Clarity planning, budgeting, and reporting along with Program SharePoint Program space

Confidential

Senior Infrastructure Data Migration Project Lead

Responsibilities:

• Infrastructure and Applications Migration – CPO DR DC to the newly built state of the art Barrie DC - $300M in budget
• The leadership of 14 engineers running Discovery & Assessment to migrate DR and PROD application environment
• Over 400 Applications / 300 Shared and Dedicated Services / 2500 servers migrated with P2V and V2V design & data migration
• Data Capacity Planning & Data Migration management to provide the current state of the DR and PROD application environment
• Cloud Data Management to achieve the highest level of the redeployed applications/services mitigating cutover rollback scenarios
• Managed Discovery & Assessment effort to identify the current PROD and DR state with the further migration approach and project plan, which included Cisco Switches/Routers, F5 GTM/LTM Load Balancers, Site Directors, Data Power & Bloomberg
• Led all project documentation (Charter, Budget, WBS / Plan, Month-end reports, Forecasts, RAID log, Resource plans, Change Requests, Product Backlog, etc.); proactively identified and managed issues ensuring successful resolution.
• Extracting available artifacts across the bank document repositories, blueprints, network diagrams, for further analysis
• Provided analysis for the current state of the application and infrastructure components to migrate to Cloud environment
• Collaborated with Application Solution and Data Architects as Migration Liaison to identify the migration requirements
• Discovered AD pre-migration status including collecting DNS configurations, network structure, server status, security policies, and objects rights, and the latest server backup status, identifying the type of the migrations either pre-post or pristine build
• Planned implementation resources, fallback scenarios, AD server hardware required and AD build at the destination DC, DNS structure and implementation, integration with the external Global DNS, functional plan for WINS, DNS and logins, identify and implement trusts required, Pre-Cutover and Cutover Runbooks, development of GP policy for user accounts, passwords, security, Event logs and accesses with the operational handover process and artifacts and decommissioning of old systems
• Provided design & architecture provisioning (PROD/DRP) with the further application/service PROD Migration
• Provided program with Microsoft Windows application deployment support (IIS, App Pool, ASP) and MS SQL configurations
• Designed and deployed Websphere and JBoss application tier integration plan with IHS/Apache
• Led the provisioning WAS and Windows servers in DEV/SYS, PAT, PROD & DR environment, including Operational Handover
• Coordinated the complex Application Development for a multi-tier environment with multiple inbound/outbound feeds
• Coordinated the server build (Cloud, VM, and Physical Computing Platforms), deployment, and migration process at BDC
• Managed AIX Re-Platform 2010 Project and AIX 7.1 Operating Systems Upgrade coordinating activities with BAU Operations
• Planned Pre-Cutover Testing and Cutover activities migrating apps and services from different Data Centers
• Coordinated validation and supporting Online and Batch ESB services as well as older infrastructure V1 migration to V2
• Reviewed and analyzed functional and non-functional requirements to define the work scope and resource allocation
• Supported TS teams with site maintenance in consultation with the business by identifying problem areas, determine the scope of investigation required, and recommended possible solutions
• Participated in performing stress and peak testing for workload balancing and memory leaks, pooling issues,
• Submitted and presented Change Records at LCAB/EAR Meetings for the code releases as part of release management and deployed application changes into PROD/DR
• Provide post-deployment and technical advice, conducted training and walkthrough handover sessions to Capacity Planning, Availability Management, and Infrastructure Technology Solutions teams accountable for application support