Sr. Project Portfolio Manager Resume
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Groveport, OH
SUMMARY
- Program and project management experience in healthcare, information technology, managed care, and human resources, benefits and payroll. PMP certified since 1998.
- Proven program and project management skills in solution delivery driving complex, multi - phased projects from initiation to closure - on schedule, budget and scope.
- Developed standardized project management tools and processes for Project Management Office.
- Facilitate six sigma and lean initiatives to reduce project cycle time, enhance stakeholder experience, reduce costs, and improve quality outcomes.
- Financial management responsibility of multi-million-dollar engagements including estimating, funding, budgeting, forecasting, controlling and reporting.
- Manage both onshore and offshore teams including project managers, business analysts, developers, data conversion specialists, support specialists; ancillary system consultants, technical and non-technical business owners (subject matter experts).
- Proficient on Microsoft Office products including Microsoft Project, Word, Excel, Visio and PowerPoint.
PROFESSIONAL EXPERIENCE
Confidential, Groveport, OH
Sr. Project Portfolio Manager
Responsibilities:
- Managed the Enterprise PMO Start-Up consisting of three pillars: Project Portfolio Management, Continuous Improvement, and Strategic Initiatives
- Key deliverables included:
- Implemented Planview PPM Pro, a premier project management solution
- Developed project prioritization and approval process from request to approval.
- Created continuous improvement training and tools, and administered training to PMO
- Standardized project tools, templates and processes to ensure consistency across functions
Confidential
Sr. Project Portfolio Manager
Responsibilities:
- Liaison between OSU end users and both O&M Operations and Sales.
- Identified opportunities to offer O&M products and services
- Main project initiatives included:
- Developed OSU At Risk process which improved OSU satisfaction, reduced backorders, and increased rapport with OSU Commodity and Clinical team
- Aligned OSU and O&M customer master data and product master data
- Improved return goods process (RGA)
Confidential
Program/Project Manager
Responsibilities:
- Developed Strategic Implementation Methodology including project phases of discovery, project launch, requirements, setup, test/train, production and project closure. The implementation process is promoted during Sales to distinguish Cardinal from its competitors.
- Developed standardized project plan template in MS Project and project roadmap that is customizable to contract requirements.
- Designed and developed standardized implementation requirements document to capture requirements for each functional team (inventory, pricing, transportation/operations, technology, customer service, credit, and finance).
- Designed the Strategic Implementation SharePoint site comprised of project dashboard, project health indicators, and standardized folder structure.
- Designed and developed the risk register to capture project risks, probability, impact and mitigation plans.
- Developed and implemented the change management process to ensure changes to project documents, tools and processes are documented, approved and implemented in a structured manner.
- Instituted OneNote as the tool to store project documentation, including internal and external meeting agendas and minutes.
- Developed training documentation on MS Project, project health indicators; SharePoint lists, change management; and facilitated instructor led training to the team and new hires.
- Project manager for key strategic accounts including:
- Project manager for the largest medical distribution implementation of 300+ facilities including hospitals, ambulatory surgical units and medical office buildings
- Developed SharePoint lists and views to track functional requirements for each facility
- Developed SharePoint custom status reports to meet Kaiser’s reporting requirements
- Planned and managed 200+ onsite visits to collect requirements for each Kaiser facility
- Planned and managed the Command Center for both Bulk and LUM implementations