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Sr. Project Portfolio Manager Resume

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Groveport, OH

SUMMARY

  • Program and project management experience in healthcare, information technology, managed care, and human resources, benefits and payroll. PMP certified since 1998.
  • Proven program and project management skills in solution delivery driving complex, multi - phased projects from initiation to closure - on schedule, budget and scope.
  • Developed standardized project management tools and processes for Project Management Office.
  • Facilitate six sigma and lean initiatives to reduce project cycle time, enhance stakeholder experience, reduce costs, and improve quality outcomes.
  • Financial management responsibility of multi-million-dollar engagements including estimating, funding, budgeting, forecasting, controlling and reporting.
  • Manage both onshore and offshore teams including project managers, business analysts, developers, data conversion specialists, support specialists; ancillary system consultants, technical and non-technical business owners (subject matter experts).
  • Proficient on Microsoft Office products including Microsoft Project, Word, Excel, Visio and PowerPoint.

PROFESSIONAL EXPERIENCE

Confidential, Groveport, OH

Sr. Project Portfolio Manager

Responsibilities:

  • Managed the Enterprise PMO Start-Up consisting of three pillars: Project Portfolio Management, Continuous Improvement, and Strategic Initiatives
  • Key deliverables included:
  • Implemented Planview PPM Pro, a premier project management solution
  • Developed project prioritization and approval process from request to approval.
  • Created continuous improvement training and tools, and administered training to PMO
  • Standardized project tools, templates and processes to ensure consistency across functions

Confidential

Sr. Project Portfolio Manager

Responsibilities:

  • Liaison between OSU end users and both O&M Operations and Sales.
  • Identified opportunities to offer O&M products and services
  • Main project initiatives included:
  • Developed OSU At Risk process which improved OSU satisfaction, reduced backorders, and increased rapport with OSU Commodity and Clinical team
  • Aligned OSU and O&M customer master data and product master data
  • Improved return goods process (RGA)

Confidential

Program/Project Manager

Responsibilities:

  • Developed Strategic Implementation Methodology including project phases of discovery, project launch, requirements, setup, test/train, production and project closure. The implementation process is promoted during Sales to distinguish Cardinal from its competitors.
  • Developed standardized project plan template in MS Project and project roadmap that is customizable to contract requirements.
  • Designed and developed standardized implementation requirements document to capture requirements for each functional team (inventory, pricing, transportation/operations, technology, customer service, credit, and finance).
  • Designed the Strategic Implementation SharePoint site comprised of project dashboard, project health indicators, and standardized folder structure.
  • Designed and developed the risk register to capture project risks, probability, impact and mitigation plans.
  • Developed and implemented the change management process to ensure changes to project documents, tools and processes are documented, approved and implemented in a structured manner.
  • Instituted OneNote as the tool to store project documentation, including internal and external meeting agendas and minutes.
  • Developed training documentation on MS Project, project health indicators; SharePoint lists, change management; and facilitated instructor led training to the team and new hires.
  • Project manager for key strategic accounts including:
  • Project manager for the largest medical distribution implementation of 300+ facilities including hospitals, ambulatory surgical units and medical office buildings
  • Developed SharePoint lists and views to track functional requirements for each facility
  • Developed SharePoint custom status reports to meet Kaiser’s reporting requirements
  • Planned and managed 200+ onsite visits to collect requirements for each Kaiser facility
  • Planned and managed the Command Center for both Bulk and LUM implementations

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