PROFESSIONAL SUMMARY:

• Over 20 years of experience and proven ability to conceptualize, develop and deliver Information Technology, PMO Program Management, Delivery Management.
• Planned and managed multimillion - dollar Portfolio aligning business goals with technology solutions.
• Managed IT Development, Infrastructure programs and Projects using SDLC as project development lifecycle, Scrum Methodology, iterative development, using Cloud & Data Management.
• Pioneer in introduction of scrum methodology to Confidential Institutional technology (FIT) group, leveraging process, procedures, and approach. Scrum tool, involved in training Confidential resources and led the Scrum teams as Scrum master.
• Worked as a Scrum Master and Held Scrum ceremonies for Scrum team.
• Led process & methodology Improvement Initiatives for PMO.
• Effective talent acquisition and management techniques to ensure growth and retention of the direct reports.
• Possess strong interpersonal, presentation, negotiation, work ethics and leadership skills.
• Managed projects using the project management lifecycle as defined under Project Management Body of Knowledge (PMBOK).
• Strong conceptual and practical understanding of IT software development & infrastructure designs, technologies, products & Services.
• Prepared proposals and involved in the project bidding process to leverage latest technologies.

PROFESSIONAL EXPERIENCE:

Confidential, Thomasville GA

Program Manager/Project Manager, IT PMO

Responsibilities:

• Delivering C-level Business advisory services with a focus on large scale Business Objects 4.2 upgrade & Design Studio to SAP Lumira migration
• Managed multiple Programs & projects through PMO
• Managed multiple work streams such as Risk, Compliance, Internal Audit, Reporting, Data Management, Training, Communication, Procedure, Policy update & Procurement
• Monitored performance and recommends scope, schedule, cost or resource adjustments; connects short term demands to long-term implications, in alignment with the supporting business case.
• Program/Project schedule through Clarity PPM & MS Project
• Provided input to contracts, reviews contracts to ensure completeness of scope and manage RACI and traceability matrix
• Led Initiates & process improvements for PMO
• Prepared weekly Status & presented to the Steering committee
• Managed Project financials, Tracking issues & Risks.

Confidential, Dallas, TX

Program Manager, Enterprise PMO

Responsibilities:

• Conducted the assessment of overall PMO discipline for an SBNA Prime Key strategy program implementation and provided corrective action to bring the project back on budget and timeline. Managed C- level steering committee representation.
• Managed multiple Programs & projects includes IT Development & Infrastructure using Waterfall & Scrum Methodologies.
• Managed multiple work streams such as Risk, Compliance, Legal, Reporting, Data Management, Training, Communication, Procedure, Policy update, Procurement.
• Prepared Program/Portfolio Status & presented to the Executives
• Gathered requirements for the program & Projects and managed budgets.
• Prepared Key Matter slides for key Programs
• Led process & methodology improvement initiatives for PMO
• Managed Direct reports of Project Managers

Confidential, Westlake, TX

Project Manager / Scrum Master IT PMO

Responsibilities:

• Introduced Scrum to the Confidential Institutional technology group and transformed from Waterfall to Scrum.
• Facilitate and assist in the definition of project scope, Scrum ceremonies, Defect Backlogs, Release Plans, as well as identifying key dependencies and risks
• Executive reporting with RAG dashboard for individual projects and at the portfolio
• Conducted Sprint Planning. Daily Scrums, Sprint review & Sprint Retrospective
• Managed multiple Projects using Waterfall Methodology
• Participate in business and IT meetings to mitigate any potential conflicts
• Executive reporting with RAG dashboard for individual projects

Confidential

Engagement Manager

• Managed team of direct reports who were maintaining the Vantage admin engine for Confidential . I initiated a system improvement process and recommended to convert to WMA, as it was reaching system processing capacity.
• Managed the team of Delivery Managers and Project Managers who were direct reports to me.
• Provided leadership to ensure that optimal technology-leveraging solutions were developed to address client’s strategic, business and operational goals.
• Established and sustained key Customer Relationship Manager duties such as day-to-day program management responsibilities for multiple, concurrent projects. Responsible for the overall direction.
• Directed projects through designated project managers, ensuring consistency with system strategy, and consistency of process across projects, and customer satisfaction with the deliverables.
• Provided services to the Fetch portfolio of projects such as guidelines, planning, scheduling, costing, and risk assessment. Developed and maintained project management methodology, project standards and templates to ensure successful system and technology implementations.

Confidential, Bloomington, IL

Project Manager / Scrum Master

Responsibilities:

• Managed Services contract between Confidential Farm, Accenture and IBM for design, build, test, implement and support.
• Worked with Salesforce team and Architect on IT infrastructure designs, dedicated bandwidth (WAN/LAN), firewall functionality, host & network intrusion detection systems, Active Directory, operating systems, encryption, load balancing, patch management, server implementations, storage augmentation, and systems and hardware management.
• Saved $1.3 million dollars to the project by mid-course budget and resource correction/alignment.
• Participated in weekly updates with steering committee and periodically checked on strategic goals and alignment.
• Coordinated and delegated tasks to various teams to successfully deliver and managed financials.
• Worked on correcting resource plan based on weekly burn rate and variance analysis report.

Confidential, Windsor, IL

Delivery Manager

Responsibilities:

• Responsible for a Confidential portfolio of annual contract value exceeding over 4 Million per year.
• Managed direct reports including project managers, developers & QA.
• Increased the revenue by 10% year on year.
• Created the project proposals and involved in the contract bidding process and SOW.
• Managed resources from Project and Production support team from Onsite and Offshore.
• Involved in vendor relationship management.
• Managed financials of the delivery