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Technical Project Manager/business Analyst Resume

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Irving, TX

SUMMARY

  • A certified, experienced and enthusiastic Project Manager with 8 years of industry experience in business analysis, business process management, stakeholder management and IT consulting for a variety of clients in different domains.
  • Extensive experience in delivering multiple, large initiatives for Applications.
  • Worked extensively with Agile methodologies using Jira, Rally and Confluence, and globally spread project teams.
  • Extensive experience in delivering multiple, large initiatives for Applications.
  • Administration, Development, Modeling, Design & Optimization.
  • Software developer with knowledge on C++, Java and Analytics tools like R and Tableau.

PROFESSIONAL EXPERIENCE

Confidential, Irving, TX

Technical Project Manager/Business Analyst

Responsibilities:

  • Recognized as a Subject Matter Expert in the telecom domain covering Wireless and wireline scenarios
  • Collaborated and coordinated the integration with over 50 application teams to adhere to a pivotal privacy law
  • Participated extensively in the technical story grooming and elicited the requirements for the project which was deeply rooted to the Agile principles
  • Understanding business requirements and translating them into technical requirements for the global development and test teams
  • Played a key role in defect management to ensure the timely closure of issues raised and coordinated with multiple teams to reach the optimal solution and worked in close collaboration with the Quality Assurance team
  • Ran cadence calls with the entire project team including the senior management to check the health of the project on regular basis
  • Estimated the projected demand for multiple application teams to ensure optimal resource allocations
  • Worked extensively on JIRA to track over 3500+ applications through various stages of implementation
  • Responsible for onshore - offshore development hand off

Confidential

Business Analyst

Responsibilities:

  • Conducted discovery assessments of automation potential and feasibility for processes in scope to implement Robotic Process Automation and due-diligence of the selected processes based on complexity
  • Performed Best-fit automation product selection amongst leading RPA tool vendors such as Automation AnywhereBlue Prism, UI Path and Pega Open Span
  • Elicited the detailed scope of requirements for applications in Blue Prism, Pega and Automation Anywhere
  • Participated in and led business requirement elicitation sessions, captured functional and technical requirements and brought positive change to business processes by creating and recommending actionable solutions that aligned with business objectives
  • Involved in the full software development cycle from the inception to the post-production stage using Agile methodology.
  • Transformed high level business requirements into product owner signed off user stories and acceptance criteria that could be used and understood by both developers and team members without a technical background
  • Involved in Agile sprint planning sessions and story point estimation with the lead system architects and the senior management based on the documented user stories
  • Managed End to end Global bid management (RFIs and RFPs) - Qualified bids, planned and formulated win themes, created story boards, developed pricing models, customer facing presentations, coordinating with the technical solution for best fitment, adhere to the timelines and meet the bid milestones
  • Effectively communicated risks to the business when identified so as to incorporate changes in scope if needed
  • Through grooming sessions, transferred knowledge of the existing business processes, future state process, user stories along with the tool and domain knowledge to the implementation team residing offshore

Confidential

Technologist

Responsibilities:

  • Part of Discovery Launch pad team, which is an ambitious program that offers comprehensive technology training and entrepreneurial exposure to students
  • Understanding the diverse business scenarios in the education technology industry through different requirement gathering techniques. Instrumental in developing applications and programs to fulfill the business need
  • Improving the existing and legacy methodologies prevalent in the education technology sector by adopting the appropriate applications and technologies
  • Responsible for Customizing, deploying and delivering the technology according to the business requirements of the client. Conducted workshops and was involved in the training and support, post the deployment phase

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