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Project Manager/scrum Master Resume

Chicago, IL


  • Certified Scrum Master wif over 14+ years of extensive experience.
  • Results - driven Agile Practitioner wif a proven track-record of increasing operational efficiency and team building wif a positive outcome.
  • Solid SCRUM Master Experience in distributed environment, coached teams from Portfolio to program level grooming to WIP grooming to team Ceremonies, Artifices and Story writing workshops.
  • Experience in interaction and influence for Agile adoption
  • Advised multiple teams in best SCRUM agile practices
  • Scrum Master wif experience supporting multiple Scrum teams, including offshore, and ensuring successful Sprints.
  • Works wif Product Owners on artifacts such as Product Backlog, Sprint Backlog, Sprint Burn Down and Release Burn Down.
  • POS systems working wif Retails stores and Registers testing.
  • Strong experience in various defect management and tracking tools: JIRA, Quality Center, Agile Central Rally.
  • Agile, Scrum, XP, Kanban, Quality Center, Rational Test Manager, ALM, Clear Quest, Track Record, Quality Manager, JIRA, Rally, MIRO, Oracle E-Business Suite, Oracle, SQL Server, DB2, Rational Clear Case, SharePoint, Windows 98/2000/NT/XP, UNIX, MS Office Suite.
  • Experienced in using JIRA and Rally for story creation and maintenance, assigning permissions, creating backlogs, retrospectives, and sharing documents.
  • Scrum Master PSM1 Certified and SAFe Scrum Master 5.0 Certified
  • Experienced in multiple industries including, insurance, automotive, banking, finance and government.
  • Trained the team and the engaged members of the business on Agile Methodologies
  • Lead the application development team in scrum and sprint planning sessions
  • Multiple software development life cycle methodologies including Agile and Scrum practices


Confidential, Chicago, IL

Project Manager/Scrum Master


  • Proficiently organized refinement sessions, along wif sprint planning, retrospective, and daily scrum events.
  • Identified and halped to remove all daily sprint impediments.
  • Coached the team members on self-organization, autonomy and the scrum framework.
  • Effectively track team’s progress, including burn down, velocity and release forcasting.
  • Worked wif Product Owner to review the user stories in backlog has enough for the next few sprints
  • Identified and prioritized risk issues, facilitated development of action plans
  • Promoted continuous improvement by facilitating the implementation of action items from retrospective.
  • Provided weekly status report to the management and stake holders.
  • Ensured a collaborative and communicative culture exists across teams via Scrum of Scrums.
  • Always empower the teams to self-organize and to improve the productivity of the sprint teams.
  • Created and maintained project release plan.

Confidential, Riverwoods, IL

Scrum Master


  • Facilitated and time-boxed all Scrum Ceremonies as per the cadence throughout the project
  • Worked closely wif Application development teams in Sprint release planning and product enhancements and resource planning
  • Facilitating and documenting all SCRUM ceremonies such as Daily Standup meetings, Sprint planning, User Demos, Retrospectives, and Backlog grooming for multiple Scrum teams.
  • Coach and built skills in new hires in Agile-Scrum practices.
  • Assist and coach teams to become self-organized and make decisions.
  • Promote continuous improvement by facilitating the implementation of action items from retrospective.
  • Removed impediments, facilitated conflict resolution, skillfully observed and dictated areas of impediments towards the sprint goal.
  • Expertise in Rally software, gatheird/reported all relevant Agile metrics (burn down charts, team velocity etc.)
  • Identified and prioritized risk issues, facilitated development of action plans
  • Part of Scrum of Scrums on weekly basis
  • Led onshore/offshore team to test products across multiple test environments wif a goal of delivering high quality releases.

Confidential Northbrook, IL

Scrum Master


  • Provide direction and train teams to adapt scrum methodology and JIRA across the entire IT portfolio.
  • Act as an agile coach and a member of Agile Project Office
  • Implemented JIRA to manage and track agile projects in a structured manner for the entire IT portfolio
  • Provide all support to the scrum teams using a servant leadership
  • Empathetic
  • Empowerment
  • Persuasion
  • Building Community
  • Conflict Resolution
  • Facilitate meeting wif product owners, business and cross functional teams
  • Assist Product owner in backlog grooming (prioritization & estimation) and establishing acceptance criteria
  • Create an environment and guide team(s) to self-organize

Confidential, Buffalo Grove, IL

QA Manager


  • Preparation of Test plans.
  • Participate in the Business Specification walkthroughs.
  • Created project timeline for each release.
  • Prepared methodology design, functional specifications, user screen layouts, and formats for reports, and trained end users in the system.
  • Organized Defect status meetings.
  • Proactively managed systems development, implementation and risk via the use of SDLC.
  • Knowledge and experience using RxClaim through AS 400 Screen
  • Led the team of 15 members to successful releases throughout the year.
  • Managed multiple projects.
  • Manage onsite and offshore team.
  • Involved in meetings wif offshore team twice a week.
  • Organized and led Status meetings wif QA and the management
  • Conduct Status meetings between Business Analyst, Dev Team, QA Team and Production Support team

Confidential Deerfield, IL

QA Tester/Analyst


  • Interact wif developers and BAs to understand the design and technical specifications.
  • Involved in writing Test plan based on Business Requirements and System Requirements Specifications.
  • Involved in writing Test cases based on Test Conditions.
  • Tested Digital Prescription sent from doctor’s office to pharmaceutical application
  • Execute test cases during System Test and Regression Test cycles.
  • Performed POS(point of Sale) testing using image scanners, barcode scanners, POS registers and scale
  • Performed testing on EV-54/Yuyama/Par Confidential machines
  • Participated Test Activity Defect Status Meeting.
  • Record and track defects discovered through the testing process using Quality Center
  • Uploaded the test cases from the Excel spreadsheet/MS Word to Quality Center.
  • Participated in test script review and approval sessions

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