SENIOR PROJECT MANAGER, IT MANAGER Resume Los Angeles, CA - Hire IT People

SUMMARY

Information Technology Project Manager, CSM with 15+ years of experience delivering IT e - commerce and client facing solutions: SaaS, B2B and B2C platforms, mobile solutions, in multiple industries, managing end-to-end SDLC including design, implementation, deployment, vendor and client integration.
6+ years agile (scrum, XP) and 10+ years waterfall projects.
Product planning, backlog and sprint execution, scrum ceremonies, milestones, task and storyboard tracking, burndown tracking, timeline, resource planning and budget tracking, scope, quality and team management.
Experienced in business requirements collaboration and assembly, team, stakeholder and client communications, cross-functional team handoffs, status reporting, product release, adoption and change management. Developer background.
Skilled in handling multiple concurrent projects and engaging diverse global teams.
Extensive remote stakeholder, business and tech team management experience.

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, CA

SENIOR PROJECT MANAGER, IT MANAGER

Responsibilities:

Integrated operational support vendors and services, application data GDPR compliance.
Replaced custom legacy systems, introducing multiple enterprise applications,
Streamlined, simplified and automated operational processes and procedures,
Adapted IT systems to evolving global business models, and technologies
Personalized App enables the guest to navigate the reservation history, access current tenancy and property info, and is integrated with booking systems and property info CMS
Enables targeted promotions and marketing at the global, national, regional and property level, and client specific notifications. Interfaces with promotions and ad campaign content management platform at the CMS level
Provides B2C services, dynamic search for accommodation availability and pricing, online bookings, service status notifications, social media authentication, chat-bot integration
Messenger based guest service processing
Enables rental document e-sign, CC payments, trip-it and concur services integration

Confidential

PROJECT MANAGER, DEVELOPMENT

Responsibilities:

Project planning and execution: scope and requirements definition, client reviews, technology selection, quality control, performance analysis. Local and off-shore team management. nline B2B marketplace platform - managed development and deployment of large-scale, transactional portal (.NET, CF, Java, SQL Server, JS), servicing multiple buyers and supplier networks, annual budget $4M:
Supply-demand, procurement, inventory, logistics, support systems, demand forecasting, ERP integration, reports
Led the development and deployment of 1M lines of code in 5 years, utilizing XP methodologies, and engaging local and offshore teams
Managed project and process, 24/7 development schedule, ETL, QA services, performance, UAT. Managed client system integration, application adoption, business partners, and support SLAs